Horrible service. Won't take my son cause he missed an appt. I was in an accident. These people…read moreare totally heartless. Welcome to the u.p

From the owner: Specializing in: - Dentistsread more

Lilly is a fantastic dentist. I go to her whenever I'm in town, and she does an expert job withy…read morecleanings, much more thorough than my other California dentist. As someone with sensitive teeth, I need a dental professional that can do the job without causing much pain, and Lilly has that light touch. The best part is that she is available to her patients in case of emergency, answering calls and texts promptly. She is friendly and is able to explain her advice clearly. Because she is so in demand, it can be hard to get an appointment, but I always make sure to get one when I'm in the UP.

Thankful!! This very busy practice is highly-skiiled, well-organized, and "pain free", so far…read more "Dr. Bob" is a blessing! It took a bit to be worked in, non-emergently, but I KNOW I now have top tier DDS Copper Country care,

We had to make an unexpected trip to the ER because of a snowmobiling incident, and the staff from…read morechecking us in to the nurses and doctors were absolutely amazing in this ER! We went in on a Friday night around 7PM, had XRays taken and a split put on a hand that ended up having a broken bone until we could get home to schedule with our local doctor. We were checked out and out of there by 9PM. Thank you for the wonderful service ladies and gentlemen! Well Done!

Went to the emergency room and was treated for what turned out to be a minor injury. I spent an…read morehour in the ER, I received a tetanus shot and a dime size band-aid. I was discharged and paid a bill of about $200.00 dollars and gave them my insurance card. They billed my Insurance over $12,000.00. About 6 weeks later I received 3 more bills. two were from physicians which I paid, and one for over $2,000.00 that was stamped in red ink. "PAST DUE" (first I heard of it and thought it a scam) Seems they doubled billed me for a CT scan... I protested the bill and called up the billing dept. which is in the Philippines. Seems the hospital gave my personal information to someone in the Philippines outside US jurisdiction. I attempted to speak with someone local and they just blew me off. Pay what we want or else attitude. I attempted to negotiate but got nowhere even with the double billing. I asked for a cash rate but was informed I had insurance and it was too late and they in turn charged me 3 times more because I had insurance. A word of caution to anyone going to this crooked place. Ask for a cash rate for any procedure and watch the billing like a hawk. This is a scam hospital. I am fighting the double billing and the 3 times overcharge because I have insurance. CROOKS. This hospital's goal isn't health care its a scam to get into your personal finance. Go elsewhere and avoid this place!

Beware! This dentist is inept. His receptionist is rude and inadequate. Went in for dental work…read moreand was later told they couldn't guarantee. Asked to speak with dentist (this was all done with busybody receptionist) and was told he was too busy and when pressed told, "he will never call you back." Moreover, the receptionist gives dental information, when not qualified to do so. Not only is it unethical, it is illegal! We feel that we dodged a bullet because word around MTU is that this dentist is the worst in town.

First things first: 1) I am a former employee, and was fired…read morefor nearly breaking an x-ray machine. 2) It's been a long time since I worked there (2006), so I've been removed enough to have perspective on it. I will say this now: I was extremely unqualified for the tasks I was given when I was hired. Unqualified in every sense of the word: no special training, no dental experience, nothing. And I was assisting with cleanings, extractions, root canals, you name it. Truth is, I should not have been anywhere near a dental office, yet there I was for a summer job. I thought I was going to be there just to file and do paper work. The dentist himself barely talked to me, and was much more concerned about supporting his hobby (airplanes) than really doing his job as a dentist. His work seemed shoddy and careless, although my eye is untrained so don't take my word for it (although the other reviewers seem to confirm this). So the main takeaways here: 1) staff may or may not be qualified to be doing the job they are doing. Be aware of that going in. 2) the dentist himself is not friendly. Any small talk he makes is a means to an end, not a sign of legitimate caring. 3) the work quality seems questionable at best, and probably a result of the dentist simply not caring as much about his work as much as he does about airplanes. There are several far superior options in the Houghton/Hancock area, I can assure you. If your insurance is accepted by those other options, I suggest you go there for caring and peace of mind. If you must come here, then be prepared for the points above.