I started seeing the doctors at this clinic after multiple bad experiences in Kingston. Dr…read more McDowell and Dr. Nathan are both wonderful. The front staff is also very nice, and during a time when I needed lot of urgent appointments they always got me in right away and didn't act like I was hassling them. I'd refer anyone here.

Over all a very bad place to have your child most of the staff don't care about your wellbeing and…read morecaused what could have been a very dangerous thing by not reviewing charts and allergies

I gave birth here yesterdat & don't want to leave . From the moment we arrived this has been a…read morewonderful memorable positive experience. Gave birth w Dr. Hinds, amazing doctor. The entire team was great. I know I brought my baby into this world in the happiest way possible because of how amazing each person on the staff was. Even the resident doctor in training checking in on me. My nurse KIM is beyond amazing . The nurse tech Jen is amazing. Everyone is soooo great. I love the room. I feel so comforatable here. The food is just as good as some 5 star hotels. This birth center feels like a luxury newborn baby hotel, not a hospital. I am so happy w this experience. I thought I'd have to order delivery food , but this hospital food isn't your average hospital food. Every meal I've had here has been amazing . The chef is from the culinary institute. The amazing staff, the food, the kindness, the lovely room, really make this feel more like a birthing resort than a hospital lol. I Am so thankful for the professionals who worked to help bring my baby into this world!! And to the entire staff from the kitchen to the administrators , amazing experience . So happy . Like I said, it's been more of a luxury birthing resort than a hospital lol

I've been going to the Kingston office for about four years for regular annual exams and paps…read more Never had a problem and always saw one of the midwives. Now I'm pregnant, and I was sent to the Rhinebeck office for my first prenatal visit. I couldn't get an appointment in Kingston at all, even though it's much closer for me, and I had to wait a month for this visit as they only do two a day and were completely booked. So I finally walked into the office in Rhinebeck and was immediately greeted by a stack of paperwork with a Similac brochure right on top! Personally, I think it's reprehensible to greet a pregnant woman with advertising for formula on her very first prenatal visit. A women's health center should support breastfeeding as much as possible. If they're going to take money from Similac for handing out propaganda, then they should at least hand out a breastfeeding brochure along with it. So after waiting a month for this appointment, driving nearly an hour to get there, and sitting in the waiting room for about fifteen minutes, I'm called in by the nurse who tells me that my appointment has been cancelled because the obstetrician has been called away to a delivery. No apology. She tells me I can still do the "nurse visit" but not the "obstetrical visit," and when I ask her what each of those entails, she gets obviously annoyed (because everyone knows pregnant women are supposed to just do what they're told and not ask questions) and tells me she can prep me for blood work. When I ask what blood work she's talking about she gets even more annoyed. At this point I decided I didn't want to deal with the attitude any more, so I tell her I'll just reschedule and do the whole thing another time. She tells me to "just sit down" while she goes to talk to the obstetrician (yes, the one who's been called away so urgently that they couldn't have called to let me know and save me the hour's drive - she's still there in the office very busy not keeping her appointment with me). The nurse comes back and grants me permission to go to the front desk to reschedule. If you enjoy being treated like a human being I suggest you look elsewhere for prenatal care.

dr novatt used to work at caremount / optum. she serviced many women of the hudson valley. now she…read morehas her own office and doesn't take insurance. $400 for the initial consult. are you kidding me??? shame on you. i was hopeful to find an obgyn outside of optum, i'm tired of feeling like an insurance claim rather than a human, i was in search of someone more holistic and person centered. i am disappointed and downright disgusted to find out that dr novatt turned her back on the caseload of regular folks she built through optum. you were my parent's doctor. you were many women in our community's doctor. HOW UNETHICAL! enjoy your cozy office and charging women an arm and a leg for the quality of care they DESERVE.

I wanted to like this doctor. My GYN was booked solid, so CareMount scheduled me with her. The…read moreoffice visit went well - quick and efficient. I was in agonizing pain so when the doctor's response was "let's wait and see" what the tests say, I was a little disappointed. But she's the doctor. On Wednesday, around 10 PM, I started feeling horrendous. I sent another email late Wednesday, pleading for help. I had a thought about what my issue could be and asked her thoughts and help for symptom relief. Listen, ladies. We're not talking about a huge medical issue here. Just some standard GYN stuff. Her first response was via the patient portal Thursday noonish. She didn't even address my idea when she wrote back. She suggested the same over-the-counter recommendations she had at our appointment, which had not worked at all. She was not listening to me. She did not care about my level of discomfort. A quick call to my primary care and not only did she show empathy, she instantly recommended a medication that helped me immensely. It was like a no-brainer medical call for my PCP, who also does women's health.