Easy check in, good carts, comfortable beds and a/c. Shower pressure a tad low for an evening…read moreshower otherwise a great stay for just passing through.

We're at the hotel tonight and there is no hot water. The management says they had their boilers…read morereplaced today and that we would have hot water hours ago. Now we still don't have any hot water and we probably won't have it tomorrow morning. I will NEVER stay at this hotel again. We've stayed here numerous times over the past years but this is completely unacceptable.

To start with, there is a football game in town this weekend so they are charging outrageous prices…read morefor the rooms. Once I arrived in the room the air conditioning doesn't work and the toilet is dirty. Slamming doors all night and people having conversations in the hall. If you are trying to sleep go somewhere else!

If I could rate Holiday Inn Express and Suites management in Vicksburg Mississippi with a 0 rating…read moreit would be fitting. Management is a joke. It doesn't matter if you are a regular customer, platinum elite or a gold elite member. I have been trying to contact the General Manager, Ms. Gail Cummings for 6 days with no response or regard to our experience while staying at this hotel. When your customers or members experience an annoyance, trouble or difficulty that disrupts their comfort or plans it warrants at least acknowledgement or a phone call to show concern. On Friday,January 16th I saw an insect on the bed. I swatted it off thinking it was nothing because we had stayed at this hotel before with no incidents. On Saturday morning, January's 17th around 4:00 am we saw a bedbug which we documented it with pictures and videos. If Ms. Cummins wasn't available, there should have been someone in authority to speak with before I departed on Monday the 19th. So, my feelings are it doesn't matter if you are a regular customer, platinum elite or a gold elite member. You are not important to management and you will be treated as such. I don't feel like a platinum elite member so why should I work towards becoming a gold elite member.

Friendly staff and recently renovated…read more Breakfast was standard hotel/motel with the only problem being they didn't have oat milk or soy milk (not really an issue for most people, but worth noting since most hotels do). It is a hot breakfast but again... standard generic. They do have a waffle maker. They have instant oatmeal without a toppings bar. Neutral note: they don't have ironing boards or irons in the rooms. They haven't figured out where to put them after renovations so you have to check them out at the front. They do have housekeeping everyday. The rooms are clean as far as I can tell but again, pretty standard. It's tucked up a hill after a grocery store and right before a car dealership. It's easy to miss on the first time there.

This is out 10th year stopping here on our way to our annual fishing trip. This place has always…read morebeen clean and well maintained that's why we keep coming back. Then there is room 210. It is in an upper corridor that is hotter than Dante's 9 level of hell. All of the vending machines are venting out as well as the room hvac units on a 90 degree Mississippi day. I find the room in very poor repair (see photos) the most shocking was a slab of granite hanging by a prayer right above your feet at the vanity. The hvac was having a time trying to cool because of the heat in the hallway. This was a disappointment after so many years of great stays. On a positive note the complimentary breakfast is always hot and fresh tasting.

My mom and I had a beautiful stay at Duff Greens' sister cottage Steele Cottage. Hospitality was…read moretop notch especially the gorgeous breakfast setting which was a three course breakfast. We then got a complimentary tour that described the history of the mansion. The owner has done a fantastic job restoring and keeping it authentic. It was a lovely bed and breakfast experience that's rare to find these days.

My husband chose this place for his birthday. Our adult son happily joined us for the evening of…read morelounging on the front porch and next to the lovely pool. The Magnolia Room was beautiful. The wine reception and breakfast were extra nice. The Achuca restaurant a block away was fantastic. We will recommend this to our friends.

We stayed here on our way back home. It is new, clean and was very quiet. We did notice that VFD is…read morelocated directly behind it though. So at some point, someone might hear sirens, if they get an emergency call. Check in/Check out was seamless, Erika was awesome. The breakfast was good, they actually use real plates and utensils. We would definitely stay here again if in the area.

My family and I had a great 1 night stay. The room was very clean, and the staff was very nice. I…read morewould stay here again!

For the past 6 years this has been the hotel my husband and I (when we started visiting this hotel…read moreI wasnt a wife so its seen us thru some changes!!!) Overall, I would recommend this hotel for a young couple, established couple, and a family. Young couple: A top highlight is the fire pit outside that you can enjoy solo or with friends. Also the hotel is afforable. Established couple: A top highlight is the ability to easily accumulate and use Marriot points. Also the cafe area is convenient for quick bites. Family: A top highlight is that rooms come equipped with microwaves and fridges. Also, you are able to get a room with a pull out couch so you don't have to share a bed with the kiddos. Overall, this is one of the top hotel options in Vicksburg MS. Having patronized this hotel for the past 6 years I am starting to notice some wear but I would characterize it as normal aging of a property.

Room was what I expected and the bed was great. The hot water took at least 5 minutes to heat up…read more What hotel doesn't offer a free cup of coffee to its guests? This one! Going back to Hilton hotels.

it would be zero stars if available. tables closed by 11 on a friday night. had to walk through the…read moreparking lot after 10 pm. the hotel room was filthy with huge pieces of paint missing from the wall and rodent poop on the floor. Never again

So, this is a good, cheap place if you're only looking for a quick nights sleep…read more My work was nice BUT a little janky. There was a leak in the bathroom floor so my feet kept getting wet when I go to pee. The staff was nice but a little "laxed" on professionalism. Last, but definitely least, the casino. The restaurant was in the casino, and it was a kiosk. Not even a sit down restaurant with a bar that I could sit to eat. Kill order and pick up to-to only. Then if I wanted a drink, I had to be gambling. I couldn't even buy it separately to bring back to my room. The woman did make an exception for me and made a margarita and I have to applaud Vicksburg, MS for worlds worst Margarita!!! Being on the MS river was cool though.

I seen some of the reviews and I am like did these people stay at the same place ???? First off the…read moreHotel was great!! Clean - Nice rooms Bed was fine . The Casino was a GEM . I know what Iam talking about I am a serious degenerate GAMBLER - Kenny is my middle name . I won a bunch of money - Drinks were very reasonable , Every body I came in conntact with at casino was as freindly as could be... The restaurant Bellas was Really good . I was there in the middle of the week so the other places were not open . REmember One mans meat is another Mans poision. To the anti gamblers out there just stay away -- that simple . I love the fact you can smoke pretty much every where in the casino. PS the history of Vicksburg is second to none . Theres so much history there I could keep one bizzy for a week .

I stopped for nostalgia as this used to be one of my dad's favorite places to play when we traveled…read morebetween Texas and Georgia. However I should have allowed it to stay a memory and kept pushing down the road. This casino has seen better days. From the smoke that seems to be stuck in the carpets to the drink station that was a a sticky mess, this place just doesn't seem to be what my memory remembered it to be. We played a couple machines, then got back on the road and kept it pushing. I don't doubt this will be our last visit.

I don't understand how anyone likes this hotel. There is mold throughout the hotel. The lobby was…read morenice, but everything else smelled terrible. The room that had the pool was filled with black mold (pictures provided). The hallway on the 2nd floor was wet, fan was blowing (picture provided). Our room smelled worse than the room with the pool. The A/C was covered with dirt and mold. We asked to change rooms, but they were booked. We asked for a refund, in the moment they said they would do that once the manager came in the next morning. Now the manager isn't coming in and the new front desk clerk says it won't happen. Don't stay at this hotel.

We chose it because this hotel had some of the best reviews on booking.com for the area. It's not…read moreat all somewhere I would ever come back to. The room is not clean, the pool is cloudy, and it's just overall not what we were expecting we were bringing our children to. The amount of hair all over the place, including all over the comforter, sealed it for me and sent me seeking a place to leave a review. You don't want pictures. You really don't.

I have fallen in love with Vicksburg, Mississippi and you should too. It's a short drive from New…read moreOrleans but worlds away. You're doing yourself wrong if you live here and don't visit. But I digress... If you go to Vicksburg the Portofino is the perfect place to stay. It's an old casino which has been newly renovated. The hotel is beautiful and parking is plentiful and free! It's close enough to walk to all the downtown attractions. Every room overlooks the River. The beds are just perfect and the shower pressure is just right. The only thing I don't like about this hotel is the lack of a pool and the on site restaurant is not open when I want to eat. But since Vicksburg has so many great places to eat, that's really no biggie.

Beautiful hotel in the best location in Vicksburg. Only a short walk to the riverside and the Main…read moreStreet down town. The staff are friendly and they actually had some dumbbells in the fitness centre. The breakfast was a good price as well, the only drawback was no wifi in our room due to upgrades and the computer for patrons was being fixed at the time.