This is the worst hotel I ever came across travelling around the world for the past 15 years. My…read moretrain got cancelled, I informed them that I would come on the next day, which was already prepayed. What these petty crooks did is took advantage of my train cancellation - charged me the no show fee for the whole period of stay and cancelled my booking. When I arrived the next day they said my reservation is not valid anymore, and I have to pay for the next night again. Even if this policy allows that, the behaviour of the hotel was dishonest and unethical, basically, they behaved like thieves. Avoid by all means! Especially since train cancellations are frequent in the UK. None of the other hotels behaved like that, in most cases I received the full refund. There are many much better hotels in Kendal.

When I walked into my room I didn't want to leave. For a start the hotel itself is beautiful. It's…read morea grand old building sitting right on the banks of the river. My room had the most spectacular views out over the river too. The bed was huge and was like sleeping on clouds ... It was incredibly comfortable and I had the best sleep I've had in ages. The bathroom was rrally nuce although the toilet is a little weird, almost like a children's toilet but hey it does the job. The bath was luxurious too though for some reason I couldn't get cold water to come out as hard as I tried it just flooded out boiling water. That's probably just me not knowing which way to turn the tap though. There is a leisure centre with a gym, swimming pool, sauna, spa and steam room that is open to guests so don't forget your swimmers (like I did). Reception staff were friendly and welcoming. I'd forgotten my toothbrush but they handily had bathroom essentials for purchase. The restaurant is very nice with plenty of options. I only had the chips as I have a lot of food allergies but the chips were delicious. Chunky and crunchy. The only thing I didn't appreciate was house keeping entering the room at 9 am when I was still asleep. They should probably wait until people have checked out, or at least until later in the morning. Overall, I had a great stay and I'd happily return.

This hotel was nice and lying on the top slopes of Kendal. The spa was also located in the hotel…read moreand was small and convenient. The breakfast was amazing according to my partner. The staff were reasonably friendly for a busy hotel. A good place to stay for reaching the lake district and wainwright walks

A good venue for works dos, Christmas parties and the like. I didn't stay at the hotel bur friends…read moredid and were happy with their accomodation. Good food and drinks supplied, a dance floor of youre feeling the need and easy to find, park and get a taxi to and from.

A grand venue which, from the front looks more like a very posh inn. Large conference hall / dining…read more/ party area, lush interior and open fires during winter months. Staff are all well presented and helpful. Good work!

A hotel conveniently in a location that is close to central Kendall and other shops. Provide useful…read moreinformation on the area. However, there was an inexperienced member of staff that had to seek assistance from his superior which held us back a few minutes. Rooms are cosy and have A/C available and nice bathrooms. Small TVs in room. Parking is messy and few spaces were available, not only that but the payment machine for parking was broken so parking was free. Connected to table table like others.

The hotel is conveniently located at the end of the High Street . Nice comfortable rooms . Lack of…read morebig screen tvs . Main problem is a lack of parking and after 8 ovlock is paid parking .

The staff at this location ate very friendly and helpful but admitted themselves that it's more…read morefocused on the elder market. Nothing wrong with the rooms or communal areas, I just felt a little out of place here.

These guys went over and above, making up more rooms and beds than we thought were physically…read morepossible! A great location in the town centre as a base for stag / hen dos as we were on. Cheap and cheerful, helpful staff, good ales. Parking at the back was a godsend for the lads. Thanks, Rainbow Tavern!!

Lovely clean pub, the owners are very friendly and helpful. Good homemade food and a nice relaxed…read moreatmosphere. The accomadation is really nice, in a separate out building that is a converted coaching inn, exceptionaly clean and bright, nice comfy bed, nicely decorated, ensuite, tea, coffee etc and tv. Nice court yard to sit outside in summer and right on the high street. Highly recommend thid pub.