This is hands down the best primary care practice at the beach. Great experience with the front…read moredesk and scheduling, plus Margaret is an amazingly caring and knowledgeable provider!

I have switch to Dr Raj several years ago and am happy with the care they provide. They get back to…read moreme in a timely manner and are nice and professional. My husband has been going there for over a decade.

Today I had finally had enough. A "nurse" by the name of T**a. I've told her repeatedly NOT to call…read moreand leave me the, "Hi Terry this is T**a from Allison Pusey's office. Give me a call when you get this message" type of message on my voicemail! One day she and I called one another a total of SIX times before I actually got the information she was trying to relay! And I only got it then because of the voicemail I left her the same message that I left today. STOP PLAYING PHONE TAG. It's in writing and has been given to her verbally that it was not only acceptable but preferable for her to just say what needs to be said and then I can move forward from there. I'm not of a generation that walks around with a cell phone strapped to their hip. Plus I could be on the other line or like today, driving. We're in a state where it's illegal to be on your phone while you're driving. Plus I had back-to-back appointments all morning long. I'm NOT going to pull off the road to write stuff down when she can JUST LEAVE IT ON THE FREAKIN VOICEMAIL. I told HER voicemail THIS MORNING to LEAVE THE INFORMATION ON MY VOICEMAIL if I didn't pick up and if I didn't get the info by the close of business today I was firing Allison and getting a new Primary. They closed 23 minutes ago. I still don't know WHY she was calling. I know I had blood work done this last Friday so I can only ASSUME she was calling with test results. First thing tomorrow morning I'm calling the Hospital Administration because this is bullsh-t. Which I did and the clinic supervisor got involved. Things were okay for a while before there were MORE issues with "Primary Care" which included running labs for several different things since I had a myriad of symptoms. One of the things tested was my vitamin B levels. Neither the Primary nor the "Endocrinologist" (more about her in a review of her very own!) nor the clinic supervisor caught that my B was nearly double the high end of normal! My dermatologist who is an actual doctor and NOT affiliated with AGH brought it to my attention! W T A F Thank God I am no longer a patient of AGH. I have an actual doctor now and not a million and one nurses, and no, they are NOT the same as doctors AGH so stop spewing that cr@p. My DOCTOR told me that it is unnecessary to have a million and one specialists; and that a competent doctor can manage all of my healthcare needs! Imagine that! Not having to have a million and one appts with clearly incapable medical personnel! Wow. No $20-$30 co-pays PER VISIT. No overbilling the insurance co for all of these unnecessary visits when ONE PRIMARY can manage it all!!! No wonder AGH is about to be swallowed whole and "merging" with some unnamed entity. It may as well be that other big-name healthcare system because AGH has become just as bad as they are. I switched from this other HCS to AGH over 5 years ago. Back then AGH was always on point, didn't have an attitude about e-v-e-r-y-t-h-i-n-g, and was willing to listen to patients. Now everyone walks around with their @$$ on their shoulders and will cop to n-o-t-h-i-n-g. The greatest strength someone can have is knowing their greatest weakness. Too bad this once great institution is now circling the bowl. Hopefully, Paul Sarbanes' office is looking into these "healthcare systems" out here on the Shore because yes I have been emailing with his office. What passes for healthcare around here is beyond ridiculous.

I actually have to go here because of insurance. The doctors and nurse practitioners are talented…read more,they listen , and understand .I however have never seen a more incompetent office . The girls out front are nice. They all have good personalities, if only that's all it took to get my tests approved. I have had request after request from the hospital to have the doc do my referral and prior authorization. I finally had to call the insurance company ( so simple right to just call someone and ask what happened) and they told me that the office was sending all the wrong information The insurance company said that they told the office 2 times that they have no information and it looked like the first page of doctors notes but nothing on my leg or back. Thanks guys I am going to lose my job because you can't send a fax with the right info . Why didn't someone see that after multiple request for the same info? It's things like this current problem that drive me nuts about this place. I just don't understand how they can have a so many people there and no one gets it right.so frustrating.