OUTSTANDING QUALITY, SERVICE, AND VALUE! THERE IS NO ONE BETTER IN THIS BUSINESS!
Steve Siefert, owner and operator of Bee-Kleen Professional Cleaning Service is ~world-class~ in professionalism, quality, value, and courtesy! READER: This is a long recommendation, but it's well worth the time! It may save you thousands of dollars in the long run to choose this company!
My husband and I moved from Palmer Lake to Monument in July and we have had reason to have Bee-Kleen's services four times in the last three months. I asked my real estate agent for a referral and she put me in touch with Bee-Kleen.
We had Steve come out and clean the entire footprint of both the old and the new homes. In addition, I've had Steve come clean various area rugs of different quality. I'm having him come back next week to clean some carpeting that some remodeling workers dirtied up this week (GRRRrrr)!
Steve is a consummate professional. He truly understands the value of ~Customer Service Excellence~, a principle of turning your customers into evangelists! I write this recommendation because he has delivered the most outstanding quality of service I have EVER had from a business. Here is what he provided, above and beyond cleaning my carpets and rugs;
Courtesy: Steve is most polite, attentive to my requests, and very communicative - he always returns my calls promptly.
Considerate and careful: Steve uses good judgment to perform his work, like protecting furniture from over-spray and making sure not to damage furnishings with his equipment. He always cleans up after himself! (You don't realize how important this is until you've had someone come in and do remodel work and then leave their mess behind)!
More about care: I wanted Steve to clean my Tibetan area rug on one of his visits. He told me that he couldn't be sure his cleaning solution wouldn't run the dyes, so he didn't clean the rug on that visit. Instead, he went back to his business and learned what it takes to do this process, bought some special equipment and added that to his services! Since then, he has returned to clean that very special rug and it is GORGEOUS, bright, and insanely clean!
Promptness: I can trust that Steve will always be on time and that he will be reasonably flexible with the scheduled visits when I need it.
Efficiency: Steve does his work quickly, but he is thorough, so he takes the necessary time to do the job right!
Affordability: Steve has affordable price points! Since my move in July of 2017, I have shopped heavily for carpet cleaning companies in the Colorado Springs area because I knew I would need to get someone affordable. He is not the cheapest company, but he is definitely priced below the mainstream AND he brings LASTING VALUE to the table!
QUALITY! Steve's work is outstanding! His rig and his equipment are clean and in great condition! He takes pride in his craft and it shows by the obvious re-investment in his business! He studies the industry, stays current, and he knows how to deliver high quality results!
Informative: Every time I interact with Steve, he teaches me something valuable about extending the quality and life of my textiles! I keep learning things about how to make my home a cleaner, healthier place for myself and my family, and in particular how your vacuum cleaner makes all the difference in your HEALTH!
Steve is a smart business man. He knows that the biggest part of his long-term income will come from his repeat customers. I will always use Steve Siefert at Bee-Kleen and I recommend him highly to anyone who is looking for much, much more than just getting their carpets cleaned!
Steve Siefert of Bee-Kleen has provided ~the very best customer service I've ever had~! Bar none!I read more