This is a very very nice hotel indeed. Its rather small but thats no problem since i dont care for…read morelarge hotels. The suites are outstanding and have a great view on the river. Service is topnotch and pricing is reasonable given the topquality overall. Recommended for couples and business people alike.

Decided to stop in and check this place out for lunch as I was sightseeing. There wasn't anyone…read moreoutside, so I went inside to see if they were serving lunch yet. The handsome young man stated of course and told me to seat my self, and someone would be right out. I have two beer and delightful salad for about 16 euros. Only issue was the service was a little to slow for my taste, but if you are not in a hurry please stop in.

Nice hotel in a PERFECT location, central to everything. Small but comfy rooms & a good breakfast…read morespread. Highly recommended for your trip to Amsterdam. I would stay here again!

This review is just for the cafe - we didn't stay in this hotel's one and only room :)…read more It was on a very hot, stressful Sunday that we biked our way to Hotel Droog (pronounced Drog) to check out the store and cafe -- with a marathon on, the entire city was a mess of sweaty bicycle traffic jams. Inside the store (on the ground floor), it was quiet and air conditioned (ahhh, that's better). We headed upstairs to get a coffee and I felt instantly more relaxed. The space is open, clean and comforting, and of course dotted with their design classics like the Rag Chair, the Lounge of Layers, Slow Glow Lamp and House light. The windows were open, with views of the canal and there's that lovely bridge quite unlike the ones criss crossing the entire city's canals, complete with a few dozen love locks. Music was modern but chilled out, background noise that played a part without making itself known or trying too hard. Coffee was excellent and came with a small piece of cinnamon almond treat. They also serve cakes and salads and light lunch items. This is less hotel and more event space - with a large gallery space attached to the cafe, a "library" which is actually a private meeting room that can be booked and of course the single room available to stay in. The space also features a lovely central garden whimsically decorated with sculptures and mirrors for a subdued Alice in Wonderland effect. I can't overemphasize how just ... nice ... this visit was. Sort of effortlessly impressive and pleasant. If you love modern design and lovely chilled out spaces for conversation and coffee, this is your spot. It's wonderful, free museum of Dutch contemporary design and perfectly untouched by tourists. Some might call it a hidden gem ;)

Pretty bad overall experience (so far) I'm several nights…read moreinto my stay here (after being forced to get a bed here last minute because other accommodation in the city kicked me out without a reason) While the staff are nice here, they're about the only upside. To start with they charge "tourist tax regardless of where you're from or if you're in Rotterdam for work like I was. The photos are misleading, the rooms are sparse, outdated, uncomfortable with paper-thin windows that let all the noise in from the street. I know it's a hostel but in an area with a lot of nightlife, PLEASE get some better soundproofing. I never slept despite having earplugs in all night every night. It's made worse by a total lack of information and rules being enforced. Guests were bringing people in from the street at all hours to just fuck around and be loud throughout the building, and several of my roommates were on their phones through the night, and staff refused or ignored any attempts to get a quieter room or tell them to stfu. Cleanliness was awful, the showers look like something out of the gulag, and the fellow travellers, even for a cheap hostel, were so gross - one dude literally scratched his ass in the bed next to me, sniffed it, then wiped the brown on his sheet, and rolled over. WTF?! Seriously hoping for a refund on booking 26031 but I doubt they will acknowledge any negative feedback let alone fix it. Didn't try much of the food. It looked fine from what I saw others have but I had my own stuff.

The hostel is decent with decent facilities but the Staff is very rude. I complained about another…read moreguest being sick near me(I wanted too avoid getting sick from the constant loud coughing also keeping me up at night). I did not request the sick person leave; I just wanted to switch rooms. Instead, the owner\manager decided to tell me to leave the hostel rather than the sick person keeping people up and spreading sickness or let me move rooms like I requested. I was the only guest there over 40 and I have been to enough hostels to know this was an excuse to age discriminate. If they don't want people over 40; they should just be honest about it and post it.

Very nice newer hotel (opened in 2018) that is about one kilometer walk from the central train…read morestation in Rotterdam. Reception was fast, courteous and friendly. Checked in with no issue. Room is clean, quite spacious with the usual amenities - kettle; lavazza coffee maker. Fridge as well. Beds very comfortable. Solid choice for hotel in Rotterdam!

Overall, the hotel was fine. It had a lovely lounge area where you could purchase food and…read morebeverages from their small market. Unfortunately, the shower in our room was clogged, and I didn't know it. So when I stepped out the entire bathroom and half of our hotel room were flooded. I called the front desk and a lovely woman came up to help. She brought towels and together, we mopped it up from the bathroom and under the bed and desk. She then took a plunger to the shower and managed to plunge out a huge black hairball looking thing. She was very apologetic. My disappointment comes from management not addressing this with us at all. I just felt like, as a company, they should have tried to do something to rectify the situation. Offer one complementary night, a bottle of wine, free breakfast, something.

"Organic, Padded-Cell Chic"…read more Just a short tram ride away from the train station, this clean and green hotel is the perfect answer for those who don't want to spend $300 a night, but who also don't want to stay in a hostel. Get directions to your room from the front desk as the hotel is a labyrinth. "Take the stairs, go down the hallway, ride the elevator to the third floor, jump down the rabbit hole, wiggle your way through the undergound passageway, step inside the time machine and see where it takes you." I think that's what we had to do to find our room. Don't let the narrow hallways and intimidating, black room doors fool you! It may look like you're about to enter a padded cell, and your room might actually be about the size of one, but it will be cute, comfortable, and modern inside. Take note that there are no hair dryers, and the lights only work if your room key card is inserted into the slot in the box on the wall when you first enter your room. For those not familiar with this practice, it is good to know before you get there (they don't tell you at the front desk). Make use of the friendly front desk staff--they are more than helpful and can provide you with maps and tips to navigate the city.

My mom passed away unexpectedly in the US while I was abroad and I did not purchase the "flex rate"…read morefor a 4 night stay. By total was nearly $1000. I called, emailed and offered to email a death certificate and my flight change in order to get a refund or a credit and they refused any solution. I can't believe a hotel chain as big as them would offer no solution in this situation. I paid for an empty room- but I assume they sold it again. What a horrible customer service team and leadership.

5&33 was likely the swankiest pitstop that we made in Amsterdam. It's located inside of a hotel and…read morehad great ambience, good service, and a fire place that lit up the entire restaurant. You'd think Anthony Bourdain would be up to something if he dropped by this place. Everything seemed fitting for a romantic evening out. You've got servers ready to bounce at you with your order, a candlelit table, and restrooms that offer fancy towels, lotion, and even cologne... or maybe someone left it there by accident? Either way, they certainly live up to their reputation for bougieness. We would've ordered an entire three course meal. However, we came here for one thing only- their charcuterie plate. Meats. Cheeses. Bread. That's all we really wanted, and it was fantastic. Their prosciutto was extremely tasty and the selection of cheeses to match were fab. We got a sense that the wait staff were a bit annoyed that we only ordered their €30 charcuterie board, but hey, they're known for such and I will attest that it was good. I'd love to come back one day to taste more of their heartier fare, but until then, I am satisfied with my care at 5&33.

This might get updated...went for an event called Lobster Heaven...arrived on time, lobster wasn't…read moreready, no big deal, waited for my friend to get there. 20 min later still no lobster ready, and told in 10 minutes, an hour after the event still no lobster ready so had to leave as my friend was working the night shift and had to eat before work. However the place was quite nice and the cocktails were excellent, kudos to the bartenders :D Kinda odd that there wasn't a coat room or even coat hooks so everyone had piles with them consisting of their coat and bag. Hoping to maybe go back and check it out another time.

Stayed here for 2 nights prior to embarking on a Viking cruise. The staff couldn't be nicer. The…read morerooms are efficient and European roomy, if you are from the US you may find them a bit small, but have everything you need. Nespresso coffee maker which makes surprisingly good coffee. Very centrally located (right in the middle of the city central). The accompanying restaurant and bar (bar was the first Heineken brewery) are both well worth a visit. I would not hesitate to recommend to a friend.

I enjoyed this hotel during my first stay in Amsterdam. The service was excellent. Upon my arrival,…read moreI had an unexpected situation that turned into an emergency and the gentleman at the front desk was kind enough to let me use their phone to make a couple of calls. I have immense gratitude for that!! Because of that I was able to relax my mind and enjoy the remainder of my stay. The decor and overall aesthetic is amazing. It's located PERFECTLY between the canals, eateries, shops, etc. It's really an awesome central location for walking distance to practically anywhere in the area. I like to get out and explore on foot as much (or as less) as possible, and this hotel easily provided that luxury. My room was nice. I liked the sunken-in structure. I did not like the small television with static on every channel. There was no option to switch the language to english, but I'm not too bothered by that - I understand. Especially it being more 'boutique' than a chain hotel. The heat, while it worked, it took a very long time to get warmth in the room. There was no wall setting, only an actual radiator, which housekeeping had to show me how to properly and safely turn it on/off. I got the hang of it quickly. The bed was comfortable, not too fond of the bathroom, but I think that's more of a Europe thing. Eh. I would probably stay here again, but not in the same room. Amazing location!!!