I'd just like to say Dr. Scott & Ashley were absolutely amazeballs. They just go above and beyond…read morefor their clients. There's other great staff their too, it's just who I saw today.

I highly recommend this animal hospital. Visiting family from out of town for the holidays we had…read morean emergency with our little dog Mishka. We were seen immediately and the staff was wonderful. After returning home I also received an unexpected call from Julie to see how Mishka was doing. Cost didn't matter for our little guy and because it was an emergency we expected a bill that was hundreds of dollars. Our bill was 1/3 of what we expected and that included all medication. Happy to say our little guy has recovered.

Dr. Brooke and Dr. Carrie provided amazing care for my dog when he suddenly became sick while…read morevisiting from out of town. My dog is very anxious and reactive during vet visits, but the staff were very kind, qualified, and understanding. I was in and out in 20 minutes! I also received a follow-up call 3 days later to check how my dog was feeling. So grateful for Lakeside vet! My dog is feeling much better!

The family dog Chelsea took a turn for the worse in the last week. Last night we decided to make…read morethe tough decision that it was time to help her in the only way we could. They called her vet who stopped doing house visits for covid. We called my vet who was really booked out and we couldn't let Chelsea suffer. I turned to yelp to help us. I can't speak highly enough of this place. Not only did they move things around once they heard her condition to fit her in, but they worked with our flight schedules so we could all be here today. It was a completely unrushed, empathetic, comforting, and kind experience. They let all 4 of us in a private basement grieving room. We were given as much time as we needed before and after her passing. It was a very peaceful experience. She was in no pain, she didn't even flinch for her iv. Thank you for treating us like family.

I can't say enough positive statements about the staff ( esp Patty) and Dr Katie who have…read morefacilitated vetrinary care and prep for boarding for my cousin's pet kitty during owners need for rehab. EVERYONE was so kind, helpful, supportive!!! They treated her and us as if we were family! BTW our waiting room wait was brief, minus time filling out paper work, I don't think we waited 20 minutes!

Worst appointment ever !! First we waited 20 minutes later for the appointment. Then we were rushed…read moreto leave. My concerns about the flea meds they offer were pretty much laughed at. The Vet, Katie, told me I could always spit on my dog but that wouldn't work ??! What ?!?! Then when I came home to check my bill, I was charged $172 for 6 simparica pills !!! I looked online and could get this same amount for $56 cheaper at Chewy . I called to see if I was charged the correct amount and was hung up on saying she can't handle it and someone will call me back !! 3 days later and no call. I was initially going to return the meds, but I don't want to step foot in that place where they do not know what they are doing and treat you badly.

Do not work here!! They will let you go over a text message on the weekend without an explanation…read more They are also very old-school doctors and one of the assistants there is very rude and makes you feel small! It is a very toxic environment and I would not recommend this to anyone. They left me unemployed for a month because I left a great job for them as they gave me a good offer. I guess the horrible stories I've heard from people are true!! They also let assistants perform euthanasia's, which is incredibly illegal! Only a licensed veterinarian may do so, or a licensed vet tech with the proper certification under the DIRECT supervision of a veterinarian! They will also perform this via intracardiac route, which as outlined by the AVMA should only be done to animals under sedation or anesthesia. They would be very much conscious! Again, the ASSISTANT would be doing this and sometimes have to do it at least 3 times!! It's so appalling. Euthanasia is a privilege as we can use it to alleviate suffering. It's a very sad practice, but it should only be fulfilled with respect and not pure ignorance. Intracardiac = injection into the heart = a lot of pain!!

I have gone to the Pet Animal Hospital for 12 years and would not change vets for anything. I have…read moreseen both Veterinarians over the years and they have taken great care of both my cats. They have both been hospitalized and boarded there and have had great care. They have a great staff who can always answer your questions and concerns. Thanks for the great care over the years.

Although the staff was very pleasant theres serious problems with service. I have only been there…read moretwice and will not return due to incompetence. Took my dog buddy in for his rabies first time I was there. What did they do gave him 2 vaccine we didn't ask for. Only found out of the mistake when we went to have him groomed and on his paperwork there was no rabies vaccine. So I was billed for 2 vaccines I never asked for. All I got was a sorry and to bring him back in for his rabies. Also my dog isn't nurtured and the paper work said he was. Pretty obvious he isn't. Then the second vist we took him got his rabies. A couple weeks later I get a call saying he needed his sutures out. Obviously he had no sutures. So in two visits he was given the wrong vaccines. Messed up his vet records and called us for something he didn't need. Cost me extra money for vaccines he didn't need and miss time at work. If you dont mind incompetency then go here but If your someone who expects there vets to be held at the standards as all medical professionals then I would say go somewhere else.

My heart is absolutely shattered. My dad has taken our dog Asher here for years and two weeks ago…read morehe brought her in to be looked at because we were all very concerned for her, the doctors brushed it off and said she just had arthritis. However last night she wasn't doing good at all she was rush to buffalo where the doctors there told us it was impossible for her to have arthritis and that she had cancer and one of the tumors burst and she had blood in her stomach! I am absolutely disgusted with this place and the treatment our our family dog!! Do not bring your pets here! We will be contacting our lawyer! UPDATE!! (We have now lost 3 of our fur babies due to the neglagence of this vet. They told us our cats had a form of covid and pressuered us to put our cats down, when we recieve the records of our cats they tested negative for this virus and our male cat was given a shot for heart worms and pregnancy which non he had. What the hell is wrong with you people i cannot even fathom the lack of empothy and the lack of willingness to do you jobs properly. For the Vet Amanda i hope you have a damn good lawyer because you most certainly will need one.)

It's been more than a year now since we've been coming to Happy Hounds, and my original review…read morestill stands. We love it here! They are so good to us here, it feels like we are visiting family. The staff here is absolutely incredible. The people who worked here a year ago are still here, and they're the same passionate, caring people we met on day one. My dog loves coming here, and he has become so much more social with other dogs. It's great to see him play and have so much fun. I can't wait to see all the big things they have planned for 2018.

I use to think this place was great but imo it has lost some good employees and has gone down hill…read morefast. I use to be a great customer and still don't understand it...but was treated rudely by management one day based on one of the very younger employees comments. My dog use to get her haircut and bath up there but price has doubled since January 2024. My dog use to enjoy the day care and we used it frequently, but now they have some wilder dogs going who bite , ride, ect my dog. I notice on camera that she is usually staying alone , but when she comes home she actually needs a bath from being up there. It is not the place imo it use to be. Maybe having trouble keeping quality employees. I have noticed a pretty large turnover , but I'm now completely done, with boarding, day care, and grooming services.