Neat place wit free coffee and prosecco while you wait. I would appreciate an intellectual selection of magazines. Not only the "who is who" and "who did what" fair. Wait can be long therefore I wouldn't consider it a walk-in biz. But you can not make an appointment. It's a great thing if you have a (first world problem) emergency and think you can't get an appointment at a regular place just in time. Plus the prices are low. Considering its in Zurich and super central.
Once I was a bit upset. I had to have nice nails for a photo shooting and they told me the wait could be 40 min. I told them I had to leave at a specific time, they said I would be fine. I waited longer than an hour and when I was done i only made it to my appointment because I ran. Have someone wait longer than 1hour and call your biz walk-in doesn't really add up. Plus despite the long wait you are NOT allowed to leave their place. Otherwise you loose your spot. I think thats not reasonable. Just imagine what you could do instead of sitting there and wait. A change of this policy would be a big improvement as there are tons of businesses around.
But now you've been warned and you know what you get.
I went there 3 times and in terms of quality I'd give a ok. Not bad but nothing special either.
The best you can do: go there when you expect the least amount of other customers (right in the morning). You most likely get that walk-in experience plus the beautician isn't stressed and will therefore perform better. And if they aren't stressed then the women there are really nice.
It's a hit or miss thing, depending on your wait and the service you'll get (quality and friendliness). read more