This was my first time visiting…read more Positives: The salon itself was very welcoming and had a nice aesthetic. The person at the front desk was very friendly and so was my aesthetician. The private room was very calming and relaxing while having my facial and I felt very relaxed when I left. Negatives: the facial itself didn't yield any results for me. I had a hydrafacial, with my main areas of concern being hydration and to help with the signs of aging. Unfortunately neither occurred. My face was smoother and brighter for maybe 2 days afterwards but it was also very tight and dry. The fine lines around my eyes and mouth were more pronounced and noticeable than they were before. I did see a temporary reduction in blackheads around my nose, but less than a week later, my skin was back to being dry, dull and flaky like it was before. UPDATE: Two weeks later and my skin is breaking out like crazy and peeling in some places. I have texture where I didn't have it before. It looks worse than before I went. I'm disappointed that I didn't see any positive results and angry because of the breakouts and other adverse side effects. I will NOT go back again.

First, I just want to start with this was my first time getting a manicure and pedicure after the…read moregovernors orders had been lifted due to COVID-19 and honestly I was so impressed with the cleanliness and safety precautions taken by With Love. I truly felt comfortable getting my nails done here, despite everything going on. Also, Fallon did an amazing job! She took her time & honestly my nails look amazing. I got them done for my engagement photos & I was so pleased with the outcome I booked another appointment before my vacation. I will say that the pricing is average or a little above average, but you definitely get what you pay for. I think the overall atmosphere of the beauty bar adds a more upscale feel and makes getting pampered more of a treat. I will definitely make this my new go to nail salon in Bel Air!

Laura has been my stylist number of beers. She does a great job of coloring. And advising…read morerecommending what to do with my hair. I've had it short, I've grown it out, and now I am considering a different style. Laura is great at explaining the care involved with style and advising whether or not it will look good. She also is quite agreeable. I tried to fit me in when I need color or a cut. I don't have an appointment. Highly recommend her.

Kelly was great to style a last minute appointment for a wedding updo. Wish I lived in state so I…read morecould use Charm Studios other services.

Brooke did my makeup on 2 different occasions a while back. Special occasion makeup, not bridal. I…read morereally wanted to love the makeup, but I feel that it wasn't blended well either time. The first time she was heavy on the eyeshadow, and it just wasn't "me." The second time, I felt that I looked much older than my actual age. It wasn't youthful. I know everyone has different opinions and experiences, but for me I just wasn't a huge fan of my makeup. Personality wise, she was fine.

I've worked with Brooke for three events - she did my makeup for my wedding (2013) and I am not…read moremuch of a makeup wearer - however I knew I wanted to punch up my look for my wedding. I still love the look she achieved for me. Since then she did the bridesmaid makeup for my sister-in-laws wedding and did the makeup for the key planners for the Fisher House Gala. We already have Brooke booked for our next two "big" events and love working with her.

I have been a client for a few years now at Bei Capelli. Kelly is a wonderful stylist who is…read moreenthusiastic, energetic, and always strives for perfection in her work. The salon itself is always kept very clean and has a welcoming atmosphere. Additionally, Bei Capelli has participated in various local events (such as first Fridays) in which Kelly provides exceptional service. I am always very happy with my hair after getting it done here, which is especially amazing given my 3-b type curly hair. I truly cannot recommend this place enough!

I've been searching for a new stylist since my original stylist left, and Alison absolutely killed…read moremy hair. I absolutely adore it! She gave me a full highlight, and she convinced me to get layers, which I've had a few times before and never was happy with. But whatever she did, slay. I haven't been this excited about my hair in a long time. I highly recommend Alison!

On a recent visit to Jordan Thomas, I was informed that a 3% "overhead fee" would be charged on…read morecredit and debit card transactions to offset training and material costs. When I explained that it is illegal to charge any type of fee on debit card transactions, the GM argued with me and tried to tell me it's not a credit card processing fee. Ironically, it just happens to be 3%! As a client, it is not my responsibility to pay your credit fee/overhead fee. That is your cost of doing business! Also, I believe you take that deduction as a business expense on your taxes. Most importantly, in all US states, it is illegal for merchants to charge a fee for using a debit card, including surcharges. This is because the Durbin Amendment prohibits debit card surcharges. While some states have laws restricting or prohibiting credit card surcharges, debit cards are specifically exempt, meaning businesses cannot add fees for using them. In this tough economy, I'm surprised a business would attempt a money grab for services that are discretionary in nature, and typically, only received as the budget allows.

Terrible experience. Worked with Leah --who I was told was new and was at a lower price point and…read morewas the only one available to do my hair , but was totally qualified . She did highlights for me, acknowledged the orange in my hair after she finished and told me to come back in since I clearly asked for ashy blonde highlights. Leah didn't know if a correction would be extra charge even though she and I both acknowledged the hair color was not right in the front. 2 days after I couldn't deal with the orange anymore, I contacted the salon that didn't know either if they'd charge me again (?) then later said it would be a corrective treatment and I had already paid so it would be free only after going back and forth . I came back for the fix, waited for 25 min (even after my scheduled fix was moved back 30 min). They then told me I needed to sign a long contract acknowledging hair damage upon correction and no more corrections for free or refund (no hair salon ever does this- they must get corrections often ) . To correct , Leah said she'd only do 6 additional foils which I knew would not work as she was fixing my front money piece highlights and only adding more pieces only to that front piece! I asked her multiple times to add gradual highlights for the additional blocked lightening she was doing she said she could only do 6 and she couldn't even blow dry more than those pieces to see if they looked good. I left trying to maintain my calm and hope that the rest of my hair once it dried would look good, they don't dry your hair without charging you again for drying when they made the mistake to begin with ! It didn't dry better the next day, the rest of my hair was even darker because Leah toned a darker color on the rest of my hair and covered all the old highlights she put in and now I look like cruella deville. What a waste of time and money. For the record I tipped $40 on a $160 in hopes I could work with a stylist for life and give the benefit of the doubt. They don't care they don't want lifelong customers. They disrespect paying customers and can't even finish the job.

I had booked this salon for my 9/7 wedding and TWELVE days before the wedding I received an at…read more2:15pm in our email chain saying, "Hi Katelyn, something has come up the weekend of your wedding and we can no longer do your wedding. -Nicole" That is all it said , no suggestions of other artists/stylists in the area, NOTHING! I work long hours during the week and saw this at 5:15pm and with it being Monday the studio is closed so I left a voicemail and email asking for my deposit back since they cancelled the contract. At 6:30pm Nicole called and said she is available to talk until 7pm, again I work late and couldn't call back. I emailed back the next morning about how dissatisfied I was, how unprofessional this entire situation was, and if I could please have my deposit returned to me since she cancelled on us and I need to find a new salon to travel for 10 woman. Then she replied to my email saying that this was all a mistake and the email was to another bride. It is clear this was not a mistake as it was a reply in our email chain, she spelled out my name correctly, and said specifically "no longer able to do your wedding" meaning it was already booked not someone inquiring. In the same email she said that it was not her who cancelled, and that it was us who cancelled out contract and for that reason she is keeping the deposit. Also in the same email, she made comments about how she hopes the next vendor that works with me is ready to handle me and called me a coward for hiding behind my words and posting anonymous reviews, which is completely false. Never before have I felt so attacked on a personal level from a business and this is a clear testament to their shameful customer service and business practices. Nicole, I hope when you read this you see my name posted above because I will be writing more like this because of how unfairly and unprofessionally I have been treated. I urge anyone who thinks doing business with them is a good idea to STAY FAR AWAY and DO NOT give any large amounts of money as a deposit so they don't try to scam you out of your money as well!