I feel compelled to write this review for the phenomenal customer service. I recently sent 2…read morearrangements of flowers to my girlfriend in Ottawa (I live in the US) for Valentine's Day. I had ordered a beautiful arrangement but unfortunately she was away for the weekend and wasn't home to receive the second order of flowers. Maggie reached out to me and went above and beyond by delivering a fresh arrangement upon her return at no charge. I wasn't expecting this and I greatly appreciate their efforts and unsolicited consideration. Will definitely call them for future arrangements!

I dropped by to get a bouquet for my wife's birthday. Power was out in parts of the city so she…read morecould only take cash. I had a fixed amount on my person and just said "make something nice for X$". It was beautiful, my wife was really pleased and I felt I got outstanding value. She's very friendly too. Top recommendation. I will go back.

TL;DR/The Short Version: Cute little florist and plant shop…read morein Westboro. They've been around for a while. The Long Version: I had to make specific plans to visit this store even though it's in my neighbourhood and I walk by it all the time because they are only open Tuesday to Saturday 10am-4pm. So they open after I'm at work and close before I finish and they're close to my home, but not my workplace, so I can only go on Saturdays. Hey, if they can make that work for them (and they do because they have been in business for well over a decade, maybe even more than two decades, as they've been there ever since I moved to the neighborhood), good on them. I would love to work limited hours too, lol. Anyway, I finally made it in to browse the shop. I wasn't looking for anything in particular, but poking around for anything interesting that would catch my eye. Admittedly, I have limited space for plants and am at the point in my collection where I'm only looking for small unusual looking plants (think mesembs). I did not find any but enjoyed looking around. They have pretty plants that looked to be in good shape. Nothing too exotic or unusual but a good selection nonetheless. Staff were busy tending to other customers so I did not interact with them, which is fine by me, as I prefer to browse on my own anyway. The store is very cozy and nicely laid out. Prices are higher than greenhouses/garden centres but that's to be expected, since it's a small boutique in Westboro, lol. Prices are comparable to other small plant stores in the city. Since I walk by all the time, I'll keep an eye on their window display and if they get any new and unusual plants, I'll make it a point to drop in again on a Saturday ;) Review #86 (2025)

This place gives an unforgettable customer service - very friendly and caring…read more Their flowers are always fresh and beautiful. Their packaging is also very nice. It is a perfect place to order flowers for a loved one because they deliver the best experience. Definitely recommend.

We received flowers for our 50th wedding anniversary. I can't rave enough! They were fresh, lasted…read morea long time and were beautiful!! Thank you Francois!! You have the touch, the patience and are incredible!! You come HIGHLY recommended! Joanne and Pierre

Flowers were lovely but delivery was a horrible experience. They claim to have called to ensure…read moresomeone was home - they didn't. Than left them with a problematic neighbour . They were polite when I called to enquire about their delivery service. Was informed it was their policy to leave them with a neighbor if no one answered door

I've ordered from Sandy's flowers twice and been more than satisfied each time. Their service is…read morevery friendly and eager to please. There is a large selection of arrangements to pick from and I found some really gorgeous ones at very reasonable prices. Today, I had to mark a sad occasion, unfortunately, and I wanted to get the flowers to a friend quickly as she was devastated and alone. Sandy's flower arranger went out of his way to make the arrangement special and sent me pictures so I would know what he was making (very reassuring!). He agreed to a little addition I requested at no charge and the whole order was in my friend's hands within 2 hours. Truly outstanding in my book. She loved it and was very moved by it.

Unbelievable value and service. Macheko the owner made me a fantastic anniversary bouquet on the…read morespot. Unmatched quality. Love it. Will go back and recommend to all my friends! Note photo here is her old place...

I don't live in Ottawa, so picked Ottawa Blooms at random. I ordered a get well bouquet for my…read morebrother, and Ottawa Blooms assured me that they'd make it fun and masculine. The bouquet was delivered when they said it would be, and my brother was really happy with it, and confirmed that it was both fun and masculine. He said that the care givers all ask which florist created it.

The bouquet arrived at 9:30pm smelling of stale cigarettes…read more The bouquet itself was nice, but so unfortunate that all of the tissue paper and packaging smelled so strongly. It really took away from the experience of received surprise flowers. Instead of my house smelling of lovely flowers, it stank of cigarettes for an hour until I threw all of the packaging outside.

Fast, friendly service! My arrangement was to die for! Highly recommendedread more

TL;DR/The Short Version: Cute little plant and flower shop…read moreon the eastern edge of Wellington West/Hintonburg. Lots of air plants! The Long Version: I was in search of some air plants and did a quick online search and found that Wild Willy's had a large selection. I thought that was awesome since they are within walking distance from my home. I've walked by the store many times, but have never gone in until my recent visit. As soon as I entered the store, I saw the large selection of air plants (Tillandsia). Everything is clearly marked with the species and the price. I like that. I ended up getting a Capitata Raspberry Enhanced (meaning it's sprayed with a pink floral tint) for $14, an Ionantha Mexico Mini for $4 and a Bulbosa Guatemala for $6. I wanted different ones with distinctly different looks. I am thrilled with my plants. I put them in a glass bowl with some river stones I bought at Michaels and they are so pretty. There was a single staff member working when my husband and I visited the store. He greeted us but let us browse uninterrupted, which I appreciated. They sell lots of plants and flowers. I noticed some seashells and soap by the cash register too. They also have lots of succulents, including Living Stones (which I had to look up because I had no idea what the heck Living Stones were, lol. They were by the cash register and literally looked like stones, haha). The man working there was courteous during checkout and he carefully placed all the plants into a paper bag and put some tissue paper on top. The only thing is when we got home we realized we were overcharged by $2 :( Wished we had realized that at the store. Oh well. I would return if I was in need of plants. But I'll pay more attention at checkout next time. I don't think they have any parking spots for customers, so likely just street parking. (201)

I have dealt with Wild Willy's Plants for many years now, as I work in the neighbourhood. The…read moreprices are reasonable, and the staff is helpful. It smells wonderful in the shop! There's a good variety on display in the shop, and they can mix and match if you don't see something you were hopign for. And they can deliver, if you wish, for a moderate fee. I will certainly deal with them again.

Olga from W Flowers did a flawless job setting up for our wedding this past August! We had a lot of…read morehiccups and things did not go smoothly day of but Olga was on time arriving and set everything up exactly how we discussed. The flowers and greenery was beautiful and added exactly what we were looking for in our rustic outdoor wedding. I highly recommend Olga, she is very friendly, professional and reliable. She worked within our budget and her flowers and setup are breathtaking. Thank you Olga! We will always come to you moving forward for all our flower needs. Best in Ottawa! Love Simon and Aram Vogelsang

Awful customer service, very rude staff!…read more I ordered an arrangement for a funeral, and the product looked awful! They told me that even though they didn't have the items needed to complete my order, they just charged me credit card, gave me the wrong flowers, overcharged me, then completely refused to give me a refund! The lady just simply told me that all flower shops do this, and that I was stupid think that the picture on the website would look even remotely close to what I'd ordered. I had to go as far as to complain to the better business bureau to get a resolution, don't ever trust this florist with special occasion flowers!