I been with them for 4 years now they are wonderful to work with. I was new in business and they…read morehelped me get set up and get all my book work in order. Always there to answer question Georgianna is the best. Warm Regards, Lynn P

Total unprofessional. After making an appointment with the team and letting them know my needs, I…read morewas told to send some documents over and also my QuickBooks information. After a couple of days without knowing if my information was received because I didn't get back a receipt that email was read I stopped in the office to verify that everything was received plus my Quickbooks admin invite. After leaving a day later I get this from Ken Jorge, this is a very busy office and we line our work out accordingly. We check our emails the following day. It would be unfair to the clients that we're currently working on to depart our attention to emails when we should be working on their work. I'm going to review the information I have and make sure I give you a price and you're okay with it before we accept the invite and then we can talk about time frames to make sure you're okay with the time frames that we would have to operate under. Ken After several emails going back in forth and not knowing if my information was looked over nor price for his services I get this email. No one cares about small business more than we do. We have created hundreds of testimonials. You will never find the resume/fee we offer. I have looked at your financials. You do need help on many different levels. I was merely responding on my holiday that we receive clients confidential information on a daily basis and I protect that information at Great expense. However, we do not have the time to respond to each email when received which is what I was trying to communicate to you. Based on your response, I will be frank and let you know that I don't think we would be a good fit for each other. I you would like to speak to me personally, please call me Tuesday after 11am. Ken All I wanted to know if my sensitive information was received and hire a local business to take care of my needs. I think he does care about his clients who pay lots of money and not small business as he stated. If you are a small business do not waste your time and look for someone else. I have never made a review personally or as a business owner. He fired the client before becoming a client. I am shocked and left speechless.

They are over capacity and cannot take on more clients. I can't understand why they are still…read moreadvertising.

I had a question about our tax return this year and went in to see if someone could help me. Their…read moreoffices are very nice, easy to find and everyone I met was VERY nice and helpful. The gentleman that helped me was quick and thorough and made sure I was comfortable with everything before I left. 100% would recommend.

They were very reasonable for the first 2 years. This year they gouged me. I'm very disappointed.read more

So thankful we found this place! Top notch customer service, organization and knowledge for the…read moreproper tools to structure and keep your business organized when it comes to finances! They have a customer for life for sure! This was our first year using them and now we are set up for 2019 taxes to be a success. They helped us get organized and are keeping our finances in line. THANK YOU!!!

Michael Raanan with Landmark Tax Group was amazing. Literally a God send. I was so overwhelmed and…read moreready to spend thousands on an attorney because I was so freaked out over this IRS debt. He gave me a plan of strategy and now feel very confident in moving forward on my own. What a life saver!

Michael was very helpful and walked me through the process with a clear understanding. I would…read moredefinitely recommend this firm to everyone that needs help with IRS related issues. Thanks again Michael

I feel very fortunate to discover CS West & Assoc. I started out seeking help with my divorce but…read morereceived so much more. Sophia, Cedric, and their support team provide me with the personal attention, detailed analysis, & professional recommendations I have sought to receive from numerous professionals at the same time. It can be confusing. CS West & Assoc. is one stop for many of your needs whether its business or personal. If you're in need of the services which they provide, I highly recommend giving them a call.

Christina is the best tax consultant there is. We have been filing our taxes with her for several…read moreyears. Remarkable customer service. Very flexible schedule. I strongly recommend her. She is a blessing.

From the owner: In business since 2009, Accounting and Tax Edge has been serving the citizens of Winter Haven…read morefaithfully and proficiently for the past 6 years.

Rachel and her team have been Amazing! For over 10 years they've been the ones I work with,…read morerecommend and trust for all things accounting, taxes, business related!

Extremely responsive to clients questions, very prompt response. Excellent knowledge base for…read morecomplicated issues. I am a repeat customer due to their service and commitment to supporting clients. Very reasonable cost structure for such a wide range of services. Definitely the best I have had the pleasure of working with.

This place has gone through some drastic changes over the past 2 years and as a result, they've…read moreincreased my tax preparation fee in both these years by a couple hundred dollars. I'd been a loyal customer for the past ten years, paid the same fee each year, and since they've made their changes with the people working there now, I've been overcharged and I just got a bill from 4 months ago. Several months ago, I reached out to ask how my taxes would be affected if I took an IRA pay out, there had been no mention of charging me a fee. I've never been charged in the past 10 yrs for reaching out to them regarding my taxes and any questions that I'd had. Now, 4 months pass and I get a random bill with no explanation that they expect me to pay. Firstly, that's a really bad, awful business practice , thinking you can send out a bill 4 months later without ever disclosing that a fee would be charged in the first place. This tax place used to be legit, but they are obviously desperate for money now and willing to rip off good, loyal customers in order to skim and scam as much money as possible. Do not use this company, they cannot be trusted and are not upfront and honest people. If you are rich and don't care about money, then go for it, but some of us, honest, and hardworking people do not deserve to be treated this way. A good, trustworthy business would let you know of any charges or fees upfront, not send you a bill months later, but this place tries to be sneaky and think it's alright to send out random bills after 4 months of answering my tax question. You are asking for trouble if you bring your business to this tax prep place, you will be overcharged and you could do much better just about anywhere else in the area.

Mr. Ramos would not return calls or discuss issues concerning his rental properties which have life…read morethreating issues. He was called a number of times and even had his secretary hang up on the caller several times. Certainly not a professional.

I started using Alicia King last year as my primary accountant retired. She filed my taxes wrong…read moreand now I'm trying to resolve it and she is avoiding me. I've called her secretary multiple times, but only when I call from a different number they answer. Very unprofessional, poor or no communication and seems to be avoiding her clients. Stay away

We received our 2024 Tax Filing services from Alicia King and her Taxperts team, purely by default,…read morewhen our long-time accountant sold his business, and client roster to Taxperts, only a few months prior to the tax season. We decided to move forward with Taxperts even though we reside in PA, because our original accountant assured us that Taxperts would take good care of us. Unfortunately, the long-distance relationship left us with zero communication from Alicia King and her team, and little to no communication through a clunky portal we were asked utilize, leaving us feeling like the ugly step-child, Taxperst just wanted to get rid of. Taxperts filed our taxes with no notification of the filing, no call of review of the filing prior to, and no notice that we in fact owed PA state tax, which required a physical form, and payment to be made via snail-mail. When the federal filing submission was rejected due to the lack of a pin, we provided them with the pin, and subsequently, received a rude email, from Alicia herself, telling us that the pin had been requested (when it was not to my knowledge), we failed to provide it, and that Taxperts should not have had to request it from us (?). The email also included a statement from Alicia King telling my husband that he was "nothing short of rude" and that "Maybe taking some time to reflect on your behavior would do you some good." Is that how you treat a customer, one which you inherited, especially after no interaction, communication, or personal introduction had ever been offered? Next time maybe a simple phone call, and a personal interaction could be made, especially after being handed clients to improve your business portfolio. Needless to say, we have not returned to Taxperts this year, and wish Alicia King success in her future. We hope that she is able to improve her client relation and communication skills, in order to provide her existing clients with better service. We also recognize that our business is better suited with an accountant who's fundamental morals, and beliefs are aligned with ours.

I had a wonderful experience with Joe's tax service. Jeffrey Moore proactively applied for a return…read moreof SC taxes I had paid in 2023. While going through my documents as a new customer, he discovered I should not have had to pay state taxes in 2023 since I was living and working remotely in Florida that year. The process took some effort from Jeff. He had to send the required information to SC while also being patient with me, explaining the required paperwork I needed to provide. It all worked out after several months and I received a nice, unexpected check from the SC IRS. Thank you to Joe's Tax Service!!

Have been a customer over 23 years. my mom went and my husband's family all go to Joe. Prompt and…read morefair prices, you will not be disappointed.