Exclusive Smoke Shop is hands down one of the best spots around The customer service is top…read moretier--everyone there is super friendly, patient, and really knows their stuff. They actually take the time to help you find exactly what you're looking for. The selection is insane, they have everything you could need and more, and it's all high quality. The shop is clean, well set up, and just has a really good vibe overall. Prices are great, service is even better--I'll definitely be coming back every time. If you haven't checked them out yet, you're missing out

Service was outstanding. What I was looking for he didn't have, so he recommended a competing…read morebusiness. He was more concerned with me getting what I wanted instead of himself getting a sale. I will definitely go back to this shop and I will also recommend him to my friends.

Daniel is the man! Helped me find exactly what I was looking for even though it wasn't in stock…read more Always helpful and quick with the jokes! Pay them a visit ASAP

Daniel is the man!!! Love his vibe! He stayed open for us and gave some great recommendationsread more

I can't believe I haven't written a review for this place yet!! I'm a huuuuuge fan of this place!…read moreThe selection is so humongous it really lives up to the name universe lol. They have THE BEST deals on puffs in town! I also love the juice Cola Man and I couldn't buy it anywhere else except for 1 store all the way in Miramar! I used to be a big fan of The Switch until they closed but this place is honestly even bigger and better than them and I've been going to the switch for years!! The workers are super chill and knowledgeable about everything in the store!

I randomly strolled in here looking for something and was warmly greeted by Jessica. I was…read moreimpressed by how much the shop had to offer- but Jessica's genuine warmth and customer service skills were great! Sometimes you go into these types of establishments and you're not sure how the interactions will go- but Jessica made me feel welcomed the second I walked in. Super cool girl!!

I had an amazing experience here today. The two young gentlemen working on Sunday afternoon…read moreprovided absolute 10/10 customer service. They were incredibly professional, friendly, and went above and beyond by calling another location to get me a full case of the flavor they were out of. They made the entire process easy and treated me with genuine kindness from start to finish. If you're in San Diego, I highly recommend stopping by this smoke shop for anything you need. Bring cash if you don't want to pay the taxes! Outstanding customer service like this is hard to find, and these guys truly care about their customers. I'll definitely be back, and I'll be recommending this place to everyone.

I love this shop so much. Not only is it 24/7, but the customer service is phenomenal. Whenever I…read morecome in, Mark has always been so kind, patient, and attentive with all my questions. Prices are so great too! And they have SO much selection. I absolutely recommend this shop. Even if it's out of your way. 10/10

Only smoke shop I trust for 100% real products. Large variety at both shops. Best customer service…read morethese guys go above and beyond to help their customers. Fair prices and any time I've had an issue they've been able to resolve it for me on the spot.

I have to change my review because the customer service here is I more specifically go to the Mira…read moreMesa location, but this review counts for all locations. It's something when other smoke shop employees come here to shop, right? I had a really great experience yesterday. I decided to stop the disposable and get a reusable vape. I was given tips that I would not have been aware of had I bought at other smoke shops.

Just bought a new piece from this shop and it's been shooting just a bunch of tar up to my face…read moreeven with the perks! Gross tbh I went back to ask for an exchange or refund or atleast find the problem because none of my perks on it worked and you just get a mouth full of tar every time! I spoke to Danny working there to help me out since I purchased from him. He called his boss and they straight up didn't agree with what I was saying and didn't even offer an exchange or refund. I repeatedly mentioned the piece is broken... like how do none of the perks not filter and I keep getting a mouth full of tar it's disgusting and not working properly? They didn't do anything to help or change and barely offered 15% on a new purchase. Dude I'm not buying from your shop ever again for selling me a broken product and not even bothering to hear me out. I just left the piece there and said keep it doesn't work so watch out they will most likely resell my piece I brought back and someone else will have the same problem. Sorry dude the shop is scamming.

overpriced vapes and limited products. we went to every smoke shop in the area and the best prices…read moreand most products are at exotic smoke shop on clairemont mesa blvd now.

I've been coming here for a while, and one employee is consistently rude and unprofessional…read more I bought a vape, opened it immediately, and it had a burnt taste. I asked to exchange it for a new one, and he refused. Between the overpriced products and terrible customer service, I won't be spending another dollar here.

This was my go-to vape shop, despite their high pricing. Twice, I've waited in the parking lot,…read morewell past 9AM, waiting for them to open. It's now been 15 minutes and still, no one has come to open the shop. Complete waste of time for overpriced products I can get elsewhere.

I used to be a big fan of The Switch Vape Shop down the street so when they closed down I was going…read moreto all sorts of different places and made an effort to avoid this place because Orbit originally used to be a wack vape shop with a creepy predator of an owner, so when I heard that there was a new owner and revamped shop I was in! It's been about 2 years since they took over shop during the lockdown and it is now my one and only vape shop that I go to!! The new store is a combination of vape mods, juices, glass pieces, PLANTS!! , super interesting imported Asian snacks, drinks (I always buy a Yerba Mate when I swing by!), and of course their best seller, their original line of orbit disposable vapes! The workers are so sweet, super friendly, and never hesitate to explain a flavor or just have a quick chat! :) I used to be a cig smoker, to juul-er, to puff bars, and now only smoke orbit brand vapes. There are a lot of different and new disposable vapes out on the market right now that look beautiful and have crazy flavors but none of them have the same consistency, taste, and as well as sleek and compactness of orbit vapes. One thing that I absolutely love is that all their Orbit brand vapes are all Star Wars, Planet, and Zodiac themed! It's so clever and especially with the zodiac themed vapes makes for great convos with people! My favorite flavors are: Taurus (Strawberry/Aloe/Grape) Pink Matter (Strawberry/Banana/Watermelon) Tatooine Desert Fruit (Melon Lychee Ice) And lastly Hidden Dagobah (Two flavors in 1! Half Guava and Peach ice and the other half Ube/Taro milk PLEASE!! Make the Taro/Ube milk flavor as a stand alone I'll buy it all lol) Lastly, they are a local Chamorro / Filipino family owned store with a coffee shop, plant shop, and work with others in the community and it makes my heart warm to know that my money is being put to the people working directly rather than a chain vape shop.

Came here by recommendation. You can see the storefront off convoy, shares the same parking lot…read morewith a bunch of other businesses. So parking was busy. There is a paid parking 2 story structure behind one of the buildings, if you follow the flow of the parking lot, you'll see it. I opted for street parking and had to walk a couple blocks. It's a family owned business, the guy I spoke too was nice and friendly. I came in for the disposable vapes. He seemed knowledgeable and was able to give me recommendations. My friends told me if I purchased multiples- there's a discount. So I took all their orders to create a big order. Here's the flavors we all got: Taurus Galaxy brain Aries Asteroid belt Moon go Pink matter Saturn rings Mars volcano And tropic nebula I've attached the photos of the descriptions. The ones that say "ice" are equivalent to being menthol was my understanding. And I think the guy said he forgot to add "ice" to the Aries description. They're all 5% nicotine. I didn't see the actually word description of the flavors on the box but it does have a photo of the fruits. Also the vapes are different colors. They accept Venmo and it's final sale but if there's an issue, just let them know and I think it's case by case scenario how they remedy situation.

Love this spot in Bankers Hill! Fabio helped me out and he was fantastic. He's super friendly,…read morewelcoming, and really knows his stuff. It makes a huge difference when staff is this helpful and kind. Highly recommend!

I stopped in yesterday to get help with my back and neck issue pain, anxiety, and for a natural…read moresleep aid. I was greeted by friendly staff/owners and a great selection who also answered all my questions. I'd rather go in somewhere local and support local businesses that use yet another app. There is a lot of value organically when you can ask questions to make the best buying decision for yourself without any judgement. Highly recommend.

I won't go to any other shop. The team here is amazing. Obviously it's not a home but it's home…read morewhen it comes to my nic needs lol I love walking in and seeing the guys. All SO SWEET lol the shop has many flavors and brand selections too

Customer Service was amazing. I don't recall the gentleman's name that helped me. He was very…read morepolite over the phone when I got there help me with everything I need very informative and I really appreciate it cause I don't know too much about what I needed and he directed me to the right product.