Poor Communication and Disorganized
I applied for a cabin cleaning position with Bear Property Management and had a disappointing experience that I feel others should be aware of. After speaking with Nate, I was told I would receive an email with details about my scheduled "work interview." That email never came. I followed up on Friday, and while I eventually got a confirmation via text, I was still left without an address or clear instructions.
On the morning of my scheduled interview, I finally received a text with the address -- only 15 minutes before the scheduled time. Additionally, I was informed that Nate wouldn't be present, and I'd instead be meeting with two people I'd never been introduced to. This last-minute change, combined with the poor communication, left me feeling unprepared and frustrated.
While Nate was friendly and enthusiastic when we first spoke, this experience showed me that the company is far less organized than he initially made it sound. After everything, I didn't feel it was worth my time to take the follow-up call I received at 10:45 or respond further.
For those considering applying here, remember that interviews aren't just for employers to evaluate you -- it's also an opportunity to see how the company operates. The lack of planning and respect for my time spoke volumes.
This experience ultimately inspired me to pursue self-employment further as a cabin cleaner instead, where I can ensure better organization, communication, and respect for both clients and myself.
Update:
Nate commented claiming that they gave it to me on the phone but that is not even remotely true. He mentioned 16 properties in Spearfish, some on Terry Peak. At no point was I given an address. Saying "we" does not tell me who I'm meeting or where.
I'm incredibly disappointed at the lack of respect and professionalism. What a bad taste in the mouth to leave with our tourists if this is how you do business! I was respectful but honest in my review, why can't you do the same?
You said you'd send an email with this info last Friday and then text me 15 minutes before the work interview? I'm expected to check in with you on Friday, then again the morning of? I left you a voicemail and you didn't respond until the end of the day by text, still no address. Your poor time management is not an excuse. If I can't take you at your word when you say you'll do something, how can I possibly do business with you? Business relationships are a two way street, the ball was in your court. Communication & trust are crucial!
You repeatedly put me on the back burner, kept blowing me off, showing me that you don't value my time, so it's pretty ironic to see you say that I ghosted you. I moved on when you failed to respond until last minute, I had reached out repeatedly to no avail.
I tried to give you the benefit of the doubt on Friday, thinking maybe it was a busy week. But when Friday passed, Saturday, Sunday, then Monday morning I heard something, you illustrated to me that this was a regular pattern.
You've shown me that Bear Property Management does not respect their employees and their time, current or prospective. That was a preview of what'd have been like to work with you. The "thanks for posting our conversation" comment shows immaturity. I like transparency.
"Oh shoot, I don't know if I ever gave you the address" shows you realized you weren't even sure if I knew where to go. 15 minutes notice. Does that sound like sufficient time to you? How many times was I expected to ask the same question before I got a response? How can you run a business like this and stay afloat?
No applicant should have to check in the morning of when you said you would send it 3 days prior. How is that on me? You said up to my standards, like expecting a response was outlandish. I hope this was a learning experience for you. I understand why you're hiring now. I even tried calling today like you asked to "have a conversation", went straight to voicemail.
Please do better for the next applicant. read more