Keith is a 1 man driver. He will bring anyone anywhere. He has been driving the mountains for 20+…read moreyears and is very good and sociable. His prices can't be beat!! I highly recommend him if your looking for a scenic drive or just a trip to the grocery store!!! He is great at what he does!!!

called this taxi company at 3 am, and they answered immediately. The driver arrived right away,…read morewhich was a huge relief. The car was clean, and the driver was respectful and considerate, even checking in to make sure I was okay and asking me to let him know if I made my flight safely. Amazing service--highly recommend!

From the owner: Safe-Reliable-Private Taxi Service…read more Best price in town

Today we had the pleasure of having Curtis the owner of the company drive us to the Knoxville…read moreairport from Jimmy Buffett's Margaritaville in a torrential downpour. Curtis show up on time (7:30am). The normal one hour drive flew by as Curtis entertained us with his wonderful stories of accomplishments. We felt safe and secure during our trip. Would recommend his services highly. Thanks Curtis

Great service and good price, points out scenic and spectacular views, very well spoken and…read morefriendly.

My friends and I stayed in a cabin up in a windy, mountain road in Gatlinburg and were unable to…read moreget an Uber or Lyft to come get us. We had a big group of people, so we requested a van to pick us up. Communication with Elite Taxi was great. They told us how long the wait would be and called right before arriving, so we would be ready. Our driver was prompt with pickup. Prices were fair for the amount of people in our vehicle and the distance traveled. Lifesaver service for our weekend.

Great service. They were prompt on their times and easy to deal with. Extremely fair pricing. Will…read moredefinitely use them again.

Driver was nice but my god they are shady. I was asked to pay $50 down before the ride and…read moreobviously agreed, but it wasn't $50 down, it was just $50 extra. When they told me my ride from the airport to Gatlinburg was $100 I gave them $50 on top of the $50 down and they asked where the other $50 was. They apparently don't know what a down payment is, because it sure as hell isn't free money like they think it is. They majorly take advantage of the fact that Ubers are unreliable in the area and overcharge by an obscene amount. The ride took an hour. $150 is ludicrous.

The only good thing was we got to where we wanted to go. They asked how many people and we said 3…read moreadults. They showed up in a run down Toyota Corolla and said there was to much junk in the front seat and we all had to sit in the back. I was the fool for way over-paying. They charged me $74. for a 6.5 mile trip that took 14 minutes. Oh well, at least we didn't crash.

Tommy, our driver, is the best. He made our trip today to Downtown Gatlinburg possible. It's hard…read moredriving through the mountains, but he made us feel secure. He did his best, despite holiday traffic, to meet our deadlines - going there and back. Tommy is a real asset to Hitch A Ride. I highly recommend this company. If I could give Hitch A Ride 10 stars I would.

Horrible service! Used them twice then all he** broke loose. Contacted them about credits that I…read morewas owed. Was told there is a glitch in the app. That glitch caused me to be charged more money. Was told by the supervisor, Jen, not to contact customer service again and she blocked me. They don't issue refunds. Had to go to credit card company to get a refund. How are you going to block a customer while having a credit? Do you honestly think you're just gonna walk away with my money? This is in Texas, btw!

Vinny and his team were so easy to work with! A client needed transportation round trip for a…read moredoctor's appointment, and not only was this company affordable and professional, they went above and beyond with their patience when our client's memory issues caused some delays. Highly recommend for anyone in need of transportation in the area!

The guy driving may be a goofball and half the time who knows what he is saying but he is a stand…read moreup guy with prompt service. He knows his way around and he definitely keeps your attention with his stories. Call Vinny for a local's view on the area.

Unfortunately if you are reading this it's probably too late and you've been swindled just as my…read morefriend and I were. On Saturday night my friend and I were attempting to get a ride back to our cabin from a friends place and someone placed a call to Night Owl. After waiting about 20 minutes we decided to call another cab company in the area, which would be there in 5 minutes. About a minute before the cab that we had called pulled up, the Night Owl cab drove up. We let her know that we did not request her services and that we had a cab on the way. She insisted that we "owed her money" even though neither of us had called her. After she chased our taxi driver off my friend decided that it would be worth the headache just to pay her to take and get this night over with. We didn't have any cash so we would have to stop by the bank. Now this is where things get ridiculous. SHE NEVER STARTED THE METER and drove roughly 1/2 mile to the bank where she told is it would be $20 but apparently $20 was not enough to cover the remaining 2 miles of our trip. She seriously wanted more money than the $20 she had just swindled us out of for a 2.5 mile trip. So at this point I was done with the situation and we decided to walk the remaining 2 miles back to our cabin. After about 5 minutes of walking 3 police officers pulled up behind us and informed us that there had been a report that we had skipped out on a cab fare, which was an absolute lie. Fortunately we had a receipt from the atm and the officer was able to clear that up. The cabbie called this in strictly out of spite in order to get the police to hassle us. I hope this review helps some one else avoid dealing with the same unpleasantness and unprofessionalism that plagued my taxi experience in Gatlinburg. Do yourself a favor and get the number of the local Uber driver, Ravi, he was excellent and a fraction of the cost.

From the owner: Night Owl Transportation focuses on the night life customers, making sure that you get to and from…read morelocal shows, bars and night clubs, airport terminals and other local attractions

I needed a ride from Pigeon Forge to Knoxville Airport and found Smokey Mountain Transport in a…read moresearch. I called and they answered right away. They arranged to have a car pick me up 8am the next day. I'm they arrived on time with a nice SUV. We had a nice ride to the Airport. I would recommend this service to anyone looking for a ride in the Knoxville area.

This is the best car service in the Knoxville and Smoky Mountains! We use Nik and his service for…read morebusiness and personal travel to the airport and for all UT sports. Hands down the best service in town with very clean cars and first class service.