UNETHICAL BUSINESS PRACTICES…read more Geoff, who is the owner of Bach To Rock - Wellesley, is a trickster. If I didn't show proof of my bank statement, he would've continued lying about the charge on my card and not refund me. THAT IS FRAUD. I am baffled by the business practices of this place. If you or your children plan on enrolling here, make sure to CHECK YOUR BANK STATEMENTS and ask for class materials, policy handbook, etc. on your 1st day because the staff did not care to mention anything to me. Instructors nor staff gave me an agenda or curriculum when I first started taking classes at Bach To Rock. Geoff claims he changed the way they handle things since he terminated the former staff but I refuse to believe that. He is a money hungry swindler filled with loopholes. It's evident the fired staff learned those dishonest tactics from him. I tried to resolve this between Geoff and I via email but he left me with no choice since he does not care to rectify the wrongdoings of his team. I strongly believe Geoff's staff took advantage of the fact that I was a novice and I was eager to learn. From the initial conversation with the staff, I told them I am disabled and my chronic illness is unpredictable. I explained how I cannot predict each day and some days I am bed bound because of my illness. I went into detail about the constant dr. appts and how I am planning for surgery. I also told them that I will do my absolute best to make it to all my lessons but if I need to reschedule, I will tell them. In conclusion, I still pushed through and made it to ALL my scheduled lessons. I kept up my end of the bargain but they did not. I have the email thread between Geoff & I, screenshots of the class charges, call logs, etc. Before I layout the entire timeline I want to make a few things clear: 1. From the very beginning I told the Bach To Rock staff and DJ instructor that I wanted to take DJ'ing seriously. I told them DJ'ing seems like a stress-free outlet for my Lupus and I was excited to begin. Yet I wasn't assigned HW, I wasn't told about the online account and its benefits, class materials nor the policy. 2. Every time I called Bach To Rock or when I went in person for lessons, I spoke to either one of the female staff members. There was Tori and I don't know the other person's name so I will call her "Rep A". Reviewing my emails, I now realize Tori was the assistant director which makes things worse. I spoke to Tori frequently whether it was in person or on the phone. 3. I had the same DJ instructor Carl throughout July. I had (3) 1-hour lessons. July 2nd July 9th and July 23rd. In between lessons I was doing my own research on YouTube. 4. Geoff claims he was unaware of these issues and deceitful practices until August 18th, 2025, when I spoke to him on the phone. He also stated this was NOT an isolated incident that other patrons voiced their concerns and that the staff I was referring to are no longer working for Bach To Rock. They have all been terminated. 5. I had a lesson with the new instructor on August 19th. I had another lesson scheduled August 29th but I made the safe decision to discontinue my lessons there because I no longer felt comfortable being a student there. 6. Geoff has since then backtracked and tried to commit FRAUD about the charge on my card when I asked for a refund. 7. I called Corporate on 8/22/2025 and left a voicemail and no one has returned my call. My FULL review is uploaded in the attachments. I am very displeased that I have to leave a review like this but I am left with no choice after all I have gone through with Bach To Rock. At first I thought Geoff was trying to rectify the situation but the staff he terminated clearly learned those deplorable tactics from him. I genuinely believe because I am a novice and disabled, they decided to take advantage. 3 lessons down the drain without rectification. This is a reprehensible way to conduct business. I spent my hard-earned money to learn and progress and I failed immensely. This whole situation had me so stressed, I almost had a flare that would've landed me in the hospital. If you are planning to attend Bach To Rock, keep track of your bank statements. I was so excited to start my DJ'ing journey but this has truly traumatized me.

Excellent variety of Music classes for Children of all ages. We have truly enjoyed our experience…read morehere.

I went to Music Go Round after several unsatisfying trips to the big box guitar centers. I am…read morereturning to playing after many years so I can play along with my grandchildren like I did for my kids. I wanted to buy a guitar but have some problems with my shoulder and needed help selecting a size and style I could use comfortably. I got no help from the big box stores. I walked into Music Go Round and was immediately greeted by a friendly guy named Jeff. I explained my problem and Jeff showed me a variety of styles and sizes. When he saw how uncomfortable I was, he showed me how to hold the guitar like I was playing classical and it was a revelation. It took all the pressure off my shoulder. He brought me a variety of guitars without trying to upsell at all and I landed on a beautiful Alvarez Parlor size with all Mahagony top, sides and bottom. This guitar new at Guitar stores is selling for $1,100. I bought this slightly used guitar for 1/3 that cost. And, to top it off, the store has a wonderful dog walking around. So, if you want personal service, no pressure sales, and a great bargain on a great guitar--I would stop here. At least that was my experience.

I have had hit or miss experiences with this place. They have a great variety of guitars most of…read morethe time but the staff is sometimes sort of aloof. Perhaps they don't even realize it. I can't say they actively discourage me in any way. It's just that some of them have a hard time feigning interest. Maybe I'm just not a cool person. I dunno. Some other places have no trouble treating me like I matter, so perhaps it isn't just me. Perhaps I have been encountering an employee who doesn't like his job. Regardless, I keep coming in to see their incredibly good, constantly-rotating inventory. One time, I even sold an amp for them just by being myself, playing some pretty tunes on a nice little setup. A nice older gentleman walked up and complimented the sound I was getting then politely asked if he could buy the amp. We had a wonderful talk and then he bought it while I walked out the door. That made me feel GOOD. That experience has sustained me over a few of the more negative experiences with aforementioned aloof employee.

Our daughter has been taking drum lessons for 4 months and we love our instructor. He take his…read moretime and has a great way of teaching my daughter music. Eric Friedberg

What a disappointment. I went to have my daughter's clarinet corks replaced and when I returned 2…read moredays later, not only were the corks replaced, but pads were replaced as well - the pads, which I didn't order, cost double what the corks cost - so a whopping $113 later, I was more than frustrated. The gentleman, Paul, who I placed the order with, and who was the person I picked it up from, said that I had ordered the pads as well, which I didn't. I wouldn't even know to ask about the pads. When I told him that I didn't order the pads, his response was "well, it will play now", to which I responded with "it played before". There were no apologies, no trying to come to a resolution, nothing. I just had to pay the money. This experience left me feeling ripped off and left me feeling as though their business practice is questionable, if not unethical. A total disappointment.

We're approaching 15 years in total with NMA, including multiple teachers starting from Musical ABC…read moreclass, 1:1 lessons for our two children, and even for me, taking up first time piano lessons as an adult. Svetlana and team have inspired our children and us as parents, including voice lessons for my wife. I highly recommend NMA for families or indivuals interested in fostering appreciation and enjoyment of music.

Newton Music Academy is the best!! My son started music ABC at age 4, and learned how music is fun…read more Mrs. Svetlana taught him fundamental reading in enjoyable way. My son chose piano when he was 5, and our teacher Dr. Synthia has been amazing. Extremely patient, extremely encouraging, and extremely professional... At age 7, he could perform piano in a competition at Carnegie hall, New York and it became wonderful experience for him. We cannot express our gratitude enough!!

Incredible sales folks ! Hard to find items . Prices are better than guitar center . What a neat…read moreplace to hang out and find your next guitar

I went in to buy a new Martin acoustic, but the staff's bored snarkiness made me think they learned…read moretheir social skills in high school, and stopped there. The good news is I bought exactly the guitar I was looking for, the bad news (for them) is that I bought it at a different guitar store that had much better service.

This is a top notch music shop in the old school tradition. I recommend checking it out, taking…read moresome time to talk to the owner or the friendly staff. You will learn something. They may not have a million instruments on display, but they have a lot, andif you want something specific they can help you with that. They also do great repair work.

I didn't find the book I was looking for here (a popular first year piano lesson book, which I was…read moreshopping for late in the start-of-lessons season) but I did find a very pleasant store, very helpful staff, and a place I'll return to next time I need anything music related. Guitar strings, picks, tuners, etc., they have a store chock full of whatever you need. Except of course they were fresh out of the book I was looking for (an empty slot on the rack) but I can't hold that against them.

Very educated and knowledgeable staff about all things Cello! They were very helpful with my…read morerental and I'm getting ready to make a Cello purchase. Just trying to decide if I want a three-quarter or a 7/8 ladies cello size.

Wonderful rental experience with great customer service that went above and beyond when a case was…read morebreaking.