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    Bealls

    3.0 (1 review)
    Open 10:00 am - 8:00 pm

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    1 year ago

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    Belk Department Store - Two ladders here prevent shopping.

    Belk Department Store

    2.0(4 reviews)
    3.8 mi

    I bought my son a leather belt in June. I got the small because he wears a 30 or 32 waist size. It…read morewas too small. I put the belt and receipt in the bag and proceeded to drive around with it in my car until today when I finally had an off day, and drove to Guntersville to exchange the belt for the next size up. I found the belt he needed, and walked all over the store looking for someone to check me out. All of the registers were empty and not an employee to be found! I finally made my way over to the women's section and showed the girl the belt I needed, along with the smaller size belt in the bag, and my receipt. She said their exchange policy changed and I needed to return it by 8/16. Today is 8/23. I wasn't asking for a refund. I simply needed to exchange the belt for a larger size and was refused. The sales associate then asked if I would like to buy the larger belt. I kindly told her "no". As this belt was likely my last purchase there. Very poor customer service. Very disappointing. I have been a customer for years but they have gone downhill. Not the Belk from years ago. While I understand there needs to be a time frame on returns, especially clothing and things that are seasonal. But this was a leather belt. The store has been carrying the same ones for five years!

    I just got back from the Belk store in Guntersville, I am furnishing our lake cabin and I need a…read morelot of household items like a toaster oven, pots, pans, utensils, sheets, pillows, towels and a blow dryer (which they had all of). I want nice things as our family and friends often use the cabin as well. I was very disappointed with Belk in Guntersville, low on employees, no prices on anything and the store looked like a bomb had gone off. I've never ever seen a store in such a manner, you literally could NOT shop. The iles were blocked by ladders (plural) items, boxes and trolleys. Whoever is the store manager needs a prayer meeting asap. I had to pay for my coffee pot in the makeup dept as that was the only dept with anyone working.

    Photos
    Belk Department Store - One of the messy check outs.

    One of the messy check outs.

    Belk Department Store - This trolley of clothes were in the home goods.

    This trolley of clothes were in the home goods.

    Belk Department Store - Luggage blocking all the walkways.

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    Luggage blocking all the walkways.

    Walmart Supercenter

    Walmart Supercenter

    1.0(1 review)
    4.2 mi
    $$$

    I went to the vision center in guntersville Walmart to get my eyes checked for glasses 1st…read moreappointment went great the doctor was quick and kind. As was the staff- the first time. I went back today after accepting a canceled appointment for a recheck. This is where it went down hill- quickly. I called to let them i was running late. It 2:40 the traffic is heavy and I live 5 miles and 10-15 stop lights away. As I rushed to get there i thought I made just in the Knick of time. WRONG. I was informed when I walked in at 2:57 that there's. A 15 minute grace period ( of which I wasn't informed ) and refused to the opportunity to get my prescription fixed. When I was offered an appointment that conflicted with my work schedule I was treated like a dog who bought an unwanted pest into the home. With disdain. When I requested a late date that better worked with my work schedule I got a huff and a sigh and AN EYE ROLL. Now I'm aware we live in Alabama but the Tide does roll THAT HARD. I work in the customer service industry and have for 22 years. That's unacceptable especially from a medical professional. Now I have to live with blurry vision increased ocular pressure and migraines for another week to a month. Never have I been treated more unkindly or made to feel so unwelcome in any establishment. Shame on you.

    From the owner: Shop your local Walmart for a wide selection of items in electronics, home furniture & appliances,…read moretoys, clothing, baby gear, video games, and more - helping you save money and live better.

    Photos
    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    Bealls - deptstores - Updated May 2026

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