I took my girlfriend to Geoffrey's on a recommendation from a friend. He told me to talk to Sonny…read more When we walked in we were actually greeted by her. I told her my friend Craig told me to come in and see her. Sonny was AMAZING. She knew exactly what to show us and gave us so many great options to chose from. They have a lot of great jewelry there. We got a great deal on exactly what my girlfriend was looking for. If your looking for great jerery at a good price and great customer service go see Sonny.

Ive been working with Sonny for years! She's basically my personal jewelry consultant at this…read morepoint! Not only is she an expert in her field, but makes the buying experience fun and relatable. I'd never work with another jeweler. Shes the real deal!

I dropped by without an appointment looking for assistance for my watch repair. Kelly A. dropped…read morewhat he was doing and promptly assisting me. Kelly is very cordial, supportive and competent and his wonderful assistance is deeply appreciated. THANK YOU, Kelly for a job well done!!

Went in to fix my wife's wedding band and they did a phenomenal job. When I got it back it looked…read morebrand new. I highly recommend going in and seeing Sonny.

Came in looking for an engagement ring. The lady working at the time, (Kindra), was super sweet and…read morehelpful, and remembered my name when me and my Fiancée came in a week later, then directed me to her coworker who happily helped appraise the ring for us. The ring is absolutely gorgeous as well; extremely satisfied with my experience and the customer service!

My now-fiancé purchased my engagement ring here. I wasn't there when the ring was purchased but I…read moredid tag along to get it resized. I was surprised that the staff remembered his name, and everyone there was so sweet. I'm glad we went here :)

My husband and I visited the Jewelry Exchange in Redwood City, with the idea of getting me a…read moresolitaire diamond ring. First - I LOVE their security measures in place, having the control to unlock the door for their customers. It made us feel safe, especially with all the recent jewelry store robberies that have been going on in the Bay Area. Upon entry, we were greeted with warm personalities and smiles from the three ladies behind the counter. They never pressured us and allowed us time to look around. When we were ready, one of the sale clerks came over to help us. We explained that we wanted a simple, single, white gold band, and then selected a diamond. She laid out everything for us to look at and when she dropped the diamond on the setting, my heart knew it was the one I wanted. The diamond is 2.10 karats, and it's simply breathtaking! We did not trade in my wedding ring, it was a purchase for my right hand and a "I'll love you more than forever" ring from my husband. We opened a credit account and it was so easy, with six months interest free! We highly recommend the Jewelry Exchange in Redwood City for all your jewelry needs! Especially if you are purchasing an engagement ring, or wedding set! We also got my wedding rings from this same store, 18 years ago and they are still holding strong. The customer service and attention we received in this store was nothing short of AMAZING!

Asked for a pricing through yelp and received an answer about my broken necklace within 30 minutes…read more The staff was friendly and got two of my gold necklaces repaired within a week. The pricing was fair.

My fiancé and I worked with Kavita at Emkay Diamonds to craft a custom ring. She listened to what…read morewe were looking for, patiently answered our questions, and provided a lot of great guidance. The ring turned out exactly the way we envisioned it. We highly recommend this gem of a store in downtown San Carlos!

I worked with Kavita through a mutual friend to get a diamond tennis bracelet as a birthday gift…read morefor my wife. It was a rush order and I needed it for a surprise party in Southern California. Kavita was great to work with and delivered the bracelet quickly and at a reasonable price. It is a stunning piece of jewelry and my wife loved it! I would very much recommend Emkay Diamonds

Danny is the best. He is a professional and has extensive knowledge when it comes to gems, precious…read moremetals and time pieces. I highly recommend this shop for all your jewelry needs.

Beautiful creations, lots of handmade designs GREAT PRICES - and fast repairs. I go here for…read moreeverything

I went to Maaz to have my grandmother's ring resized, and they were incredibly kind, knowledgeable,…read moreand helpful. This wasn't a ring I purchased there. They provided an estimate of cost for the resizing (and complimentary cleaning) prior to me agreeing to moving forward with the service. Yubi was the employee who helped me, and he was just the sweetest and most professional. They gave me a rather quick timeline - only four days or so, and it was done in two. Which is much quicker than I've experienced in the past at other stores. The quality of the resizing was very well done, and the ring is sparkling clean. I also thought the price was within my expected estimated range given that the ring was very wide and gold. While there I also purchased a pair of earrings. They were also wonderfully helpful and kind with that experience as well. If I ever need jewelry again, I'll be going back there and would 100% recommend their services.

Brought several watches in to replace batteries. They were unable to set the time on a Casio G…read moreShock and all watches stopped working within a month.

konstantin is a wonderful person who runs an honest great business. He cares for his customers, and…read moreabove all else, will not try to over charge you or sell you something you don't need. finding an honest jeweler now a days is difficult, but Konstantin is as honest as they come. I would recommend Kupfer to anyone asking for a great jeweler.

Outstanding service. Owner is extremely knowledgeable about jewelry and watch repair.read more

I got my introduction to Mayers with a mundane watch battery replacement. It was enough time for me…read moreto browse what he had out. I was intrigued by the estate pieces and some turquoise. Both of which you would never see at a corporate jeweler. Then a second watch battery for my mom. Then, I needed something odd: One single emerald stud earring. Which had to exactly match one other such earring. They did it in three days! So many of the Web's mega-jewel volume dealers are only feeding you marketing, not real knowledge of what you're buying sight unseen. This is the place to go. Real humans sharing real knowledge for real world prices. They've moved a couple blocks down Broadway into a small space on the malled block. New space looks good. In the middle of restaurant row. Long may they run!

Extremely disappointed with my experience here. I was repeatedly promised that my ring would be…read morefinished in time for my graduation, which was very important to me, and they failed to deliver. Communication was unprofessional and inconsistent the entire process. I had to keep reaching out for updates myself, and I was given multiple promises that were not kept. If they knew they couldn't meet the timeline, they should have been honest from the beginning instead of wasting my time and adding unnecessary stress during such an important milestone. I would not recommend this business at all.

why is everything up and running on their website and giving you order numbers back if this placed…read moreis CLOSED????

I ordered a Rotary Bell with engraving on 2/11/24. I tried calling them several times and all I get…read moreis a message that their mailbox is full. You cannot leave a message. I tried emailing to the email address on their website, and it is not accepting any email at all. It rejects my email requests which I sent 4 times. Since I cannot get a hold of anyone, I cannot recommend them for any services...they are the worst I have ever dealt with in over 50 years. Now I am watching my credit card to see if they are going to charge me. Then I will dispute it and stop the order. Horrible service....how do they stay in business?