On yesterday March 4th 2026 my car broke down on hope mill rd off of 301 and it was me and three…read morewomen trying to jump my car and out of nowhere a tow truck comes up and offer his help. He got my car started but unfortunately it messed up so I called him to get my car towed to a place on Cumberland Rd and he did that but when the repair shop told me I had to get a new engine I called the tow truck and they towed my car to my home town which was lumberton nc I really valued their care concern and the willingness to get my car safely home. I give them more than 5 fives they deserve a 100 stars. I will highly recommend this business. I was highly impressed and whenever im in fayetteville or lumberton I will give them a call.

My Granddaughter had a flat tire on Hwy 87 on Fort Bragg. She called me to help. While changing the…read moretire I looked up and a tow truck came up and put on his warning lights and traffic cones. He said people just will not move over. He helped change the tire and when I tried to give him a tip he said there was no charge and he was just paying it forward. It was getting dark and he really was a life saver. Thank you for being a good Samaritan. I will keep your number and will give you a call when I need your help. I will also recommend you to everyone I know. Thank you!

Crumplers Automotive is great. They are our go to for everything. Richie and his staff are very…read moreknowledgeable and always there to help. They have never done any extra or unnecessary repairs to our vehicles and always call to let us know if they find something that needs to be fixed before they fix it . Highly recommend this business!

This business is untrustworthy, unreliable, unprofessional. Recommend anyone that needs to spend…read moreover 1K to just go to the dealer. Either the guys that work for the owner down right don't care or incompetent. I needed a new engine for my truck, my in law told me about this business since I had just PCS'd back to Bragg/Liberty. I thought the owner was decent and either he doesn't know what his employees are doing, specifically his daughter that works at the cash register or his son that supervises the projects upon completion. After my truck had been worked on, the truck never drove the same. Always stalled with many more issues. During time of warranty, I took the truck back and let them know what issues I had. I was told they fixed the issues but really saw no difference upon return of the vehicle. Since I knew I had just received a new engine, I took the truck to the dealership for a completely different issues thinking that would solve all the issues I was having. After a couple days and different diagnostics, I was told I needed a new engine. I told them that couldn't be when I in fact just had engine work completed. The difference this time was these guys showed me exactly where the issue was and recommended that I didn't get the job complete with them to save money. Upon return to Crumplers, the daughter who I didn't want to deal with due to previous encounter guess my issues wasn't important. Never seen someone eat a meal in your face when trying to resolve an issue. Not only did this lady have a nasty attitude from before now we got rude and customer issue isn't important. The son, called me to tell me after already spending over 8K with them I needed to spend another 700 and that would solve all my issues. I of course stated that he made no sense and what remaining issue he was referring to was connected to the engine. He of course back pedaled and then said well he wasn't there when the engine was out in he came to the project afterwards. Make a long story short these guys are clowns. Wouldn't recommend you get an oil change here. More than likely the oil wouldn't be replaced, hence untrustworthy and unreliable. Already working to ensure they are black listed from service members but I'm sure their local population will support due to convenience of location. Again, if you can, go somewhere else!

The driver was a treat. He was real sweet and really nice and he did a great job with my pick up…read moreand delivery. It was a short distance so it was a little pricey but overall they did a great job. for your services

the guy that owns this business is great. his drivers are always so polite and I always call him…read morewhen I need help. hauling cars to homes, to mechanic shops, or even just to get your car unlocked if you locked your keys in. Very trust worthy and kind people. 100% recommend every time.

Few things more annoying than sitting in a broke down vehicle on the side of the road and waiting…read morefor a tow truck for hours. So glad that was not the case with Road Runner! After looking on Yelp at reviews I called Road Runner because I've driven by their shop hundreds of times (live a mile away). Called and spoke to driver. Gave my location and the address of my mechanic. Guy said he'd be there shortly. I thought "ya, right." Then called immediately back and asked price. I can't recall how much it was, but I remember thinking "that's not horrible." Much to my surprise, tow truck arrived about 15 minutes later! Guy was cordial, and almost apologetic for how much he charged (which was the price quoted on the phone). This was about 3-4 weeks ago. Looking back, I realize the service was great, and the price was very fair compared to what I've experienced in the past. Around 35 miles and an hour round trip.

Very friendly and knowledgeable driver will definitely use them again when needed no one's happy…read moreabout calling to get their car towed, but I will say our driver made the experience hassle free

7/28/25-update again: Well I was told it would be 3-4 days, that has now turned into over a week…read morewith no date of completion. The owner Jovan has no clue what is going on so he lies everytime we call for an update. I was told to drop it off because the transmission was in, I was told they finally started working on it last Thursday, now he says that they are having to wait for the transmission and there is logistics involved. He has no clue what lie to give us next. Why they don't just fix my vehicle and give it back is beyond me. Why keep dragging us through the mud for no reason. I paid the high down, I have made every payment on time even though my vehicle is not fixed still at almost 3 months into this. How can this even be real. The worst part is they do this to people knowing they can't do a thing about it. They don't lose anything and could care less because they will just keep getting away with scamming people. It's been over a week and all I want is an accurate update or my vehicle back. Is that too much to ask?!?! Even better when you get a call from the owner that last 2 mins and he answers nothing then hangs up on you because scamming customers is more important. Jovan is even more rude than his staff. The absolute worst dealership and shop! STAY AWAY!!! Update #2: They finally tell me to drop my vehicle off and have now had it for 2 days and have not touched it at all! Their awful excuse is it was too long to get in their shop so they had to clean the other side out. Are you serious?!?! Don't bother trying to talk to anyone because you can't ever talk to anyone just the worthless guy who answers the phone and is rude and can't do anything at all. This company just gets worse and worse. They don't care that your making payments on time while they run you around, or that they are leaving you without a vehicle for over a week when it was supposed to be 3-4 days which is still longer than most shops. Update: It has now been over 2 months since I started the fight with this company. I still do not have my 50k vehicle fixed. Still more excuses, we have to repeatedly call for updates and get nowhere. Don't ask to speak to the owner because it won't ever happen. The warranty they offer is just a cash cow for them they don't actually honor it or do anything with it. I called the warranty company myself and they have no record of my vehicle.....at this point I'm convinced they never planned to fix my vehicle. Transmission was supposed to be in today, here it is end of day no word from anyone and conveniently no one is available to speak to either. STAY AS FAR AWAY FROM HERE AS YOU CAN!!! At first thought we found a diamond in the rough here. Had nice vehicles and even offer a warranty.....the catch is you will get a vehicle with a big mechanical issue then you will spend the next 30 plus days fighting to get it fixed. Fighting just to get communication. You will get the run around. Call the warranty company and after almost a month since I bought the vehicle they say they don't even show an active account for me. Yet I'm told by Vicki that I have an approved repair. Wait 2 weeks for a tacking number that I have to keep calling for updates on just to be told conveniently it was lost in shipping....how do you lose a whole transmission??? That's not counting the radio screen that doesn't work still. So here we are over a month later, a 50k vehicle with nothing but problems and no answers.

Bought a BMW break my wallet from Jovan's and have 2 year warranty engine blew now they don't want…read moreto fix it, Don't buy a car from here my husband is a war veteran and they screwed him

Today I picked up a U-Haul off this lot and my experience was great. I didn't have to disturb the…read morebusiness or ask for help. My experience was good! The lot was clean, pick up and drop off process was effect less

Always great service. This is a very honest and in tune with good customer service I would…read morerecommend that business to anyone.

A Big Tire and Brake Company hire them to put a replacement engine into my truck since they blew up…read moremy original motor with mechanic error!! They have NO proper documentation from the other engine ...SO I have no idea how many miles is on the engine that they put into my Truck!! They left my truck extremely dirty, parts were not put back properly things were left exposed underneath my dashboard, grease all in my truck on the seats, floor mat on my door panel was full of grease my antenna is coming off on the outside the liner is coming off underneath the front windshield!! ... I would never recommend this company to anyone extremely rude unprofessional caught them in many lies!!! I am very disappointed in this company be aware!! They are very suspicious And not doing what's right for their customers!! Put you on hold and leave you on there never answer the phones we tried to call back!!

My wife and I are regulars at Cain's Auto Shop. Oil changes, brake/rotors and tire rotations. These…read moreare a just a few of the things I get done here. John runs an awesome business which is very hard to find around here. Prices are fair and they are super quick. Don't waste your time with other chains and shops that only care about your money.

Driver called when on his way, called when he arrived. Called when vehicle was at destination and…read morewith whom he left the keys with. The driver was very friendly and professional.

Good prices, great service. Quick and efficient services. Bobby was professional and polite, and…read moreshowed up as stated. Texting information to Bestco was a big help and timesaver for me.