Nicole and Jim were amazing hosts! The Black Bear Inn is by far one of the best places on the…read moreisland to stay! We stayed in the bunkhouse, which was top-notch and roomie for the 3 of us! The place had access to the ocean, amazing views, and a welcoming environment with a beautiful landscape and house! We would 100% stay again! It's nice and quiet and just a few miles from the hustle and bustle of town! Nicole gave great recommendations for things to do and go see as well!

From the second we made our reservation we were greeted with a welcome message from Nicole!!! we…read moreknew we were in a magical place! What was a last minute excursion turned into what we hope to be a life long friendship! The enchanting inn is a h heavenly home away from home! The most comfortable quiet a room with mesmerizing views! Do yourself a favor book today

This dessert was so good. It is a must get when you visit. The restaurant does have good views out…read morethe window well dining.

Customer Service Training would help tremendously. My work actually hosts training and we held a…read moretraining event next door at the Ted Ferry Center. Some staff were pretty rude to the folks in our group. I reserved a certain Type of room from our room block and the guy at the front rudely dismissed my request to move. We had packages delivered for our event at the civic center and i twice inquired at the front desk only to be told they didn't have them. The boxes included items to be used at our event. When my co-worker showed me the confirmation email that they arrived a day before us, we went back. But were told again that there were no boxes in the back and the staff refused to go back to look. We hailed a guy (worked in the restaurant) and asked if he could look. He did and the boxes were back there. The room was ok but house keeping didn't clean my room because I had "personal items" on my bed. A couple days into the trip. I felt a bite on my leg in in the middle Of the night. By the time i check out (5 days) I had a number of bites. Not to mention, I only got hot water for about 1/2 my stay. The van driver was awesome, restaurant staff, as was Melissa at the gift shop. The hotel was nice but could improve a lot if the staff was trained and address the possible Bed Bug problem.

While we were on our Alaskan Cruise we took this excursions at Ketchikan. First, we got on a van…read moreand took about 20 min ride to the boat dock. During our boat ride, we got to see bald-head eagle, see sea lion and a crazy amount of seals sun bathing. After the fun tour on the water, we arrived at Silver King Lodge. It is a small building with lots of wood curving, which was interesting. Right in front of the lodge, we saw some Sitka black tail fawns! Then off to a rainforest hike. Our guide told us that it was going to be "the easiest hike" you will ever do. We headed off to the Memorial Trail. Once we started the hike, we saw what he meant by that. The walking trail was a wide wooden trail, I assume it is probably is accessible by wheelchair too. And hence, the easiest hike. I don't even know if it can be called a "hike" at this point...LOL. The rainforest was pretty cool, it was mostly covered with different kinds of moss. We learned about moss and other plants and trees during our short walk. After taking in all the wonderful nature, it was time to walk back to the Silver King Lodge. The "hike" was about 20 minutes walk. And, we were walking slow, so the trail is kind of short. The picnic tables were all set up for us for the feast. Once we were all seated, the pot was brought over to each table and he dumped the pot of seafood gold onto our table.The seafood feast included crab, shrimp, clams, mussels, potatoes, onions, garlic, corn, and sausage. Oh my goodness they were awesome!!! So much crab legs and everything else... We all got down and dirty for this delectable feast. The ride back to the dock was much faster, since we didn't stop to look for any wildlife on the way back. Our tour guide kept us entertained on the ride back though. Our first excursion was a big success! We had a great time on this tour and feast. I had a high expectation for the feast, and it certainly delivered!

Our cruise excursion took us to Silver King Lodge. What a lovely lodge. Gorgeous view!! Water in…read morethe front of the lodge and forest behind the lodge. There are wood carving animals all over the lodge. Whoever did those, great talent!! We went for a short walk at the Memorial Trail. We saw many different kinds of trees and plants. They have the largest Red Cedar Tree there!! The tour is very informative. After the trail, we were served with delicious seafood fest!! Yummm~ On the way back to the marina, we even saw eagle catching a fish right in front of our eyes~ The memory is just priceless!!!

What an amazing resort Waterfall is. This isn't our first time but this time we brought our son and…read moregrandson and niece. We lucked out and got Will as our guide and it's worth the long trip to Alaska just to get to fish with Will. The breakfast buffet is excellent and the dinners are also exceptional. Everyone here is accommodating and friendly and the service is great. The scenery is breathtaking and we loved seeing the bears. Can't wait to come back next year. Thanks for a wonderful time.

Had a great time with captain Rick in the 27 boat. The first day we caught a few fish.Not bad for a…read morehalf day. The next day started slow. We moved and got our limit of coho as well as a few pinks. My brother got the biggest coho of the day, week, and month. It was his birthday. Day three we got halibut, a ling cod and a limit of yellow eye. Then we went and got more coho. Day 4 wegot half our limit of coho and then had to go back to the dock. Had a fantastic time and will be back next year. Accommodations were great also. Get ready captain Ricky.

Pros: Great location in downtown Ketchikan…read morePart of Wyndham Clean and comfortable room Cons: Beverage area on 2nd floor was constantly out of stuff - e.g. cold water, hot water No elevator Spotty front desk service Our room had a view of a brick wall - the other side is better I hear Sink is next to the bed which was funny There was a ladder outside our door leading up to a mysterious hole in the wall Pro tip: An affordable hotel within walking distance to most things downtown. If you can get past the oddities, it is a totally fine place for a short-term stay

Jim at the front desk was a superb host. I appreciated our upgrade to a view room...however I was…read moreunprepared for the drunken melee outside our window at 1 pm. That occurred two our of our three nights. Other than that...a lovely stay at the Gilmore, with a great location in town. Beware of the bars below!

We recommend staying in Ketchikan to experience the city before, during and after the cruise ships,…read moreand The Inn at Creek Street is centrally located. We walked south towards the Coast Guard base, north towards Newtown, and all over downtown. The room was very clean and comfortable for our group of my husband and I and my mother-in-law. We slept in the loft up the metal spiral staircase, and shared the downstairs bathroom and kitchenette. The balcony over looking the creek was refreshing with a cup of coffee and private from the cruise shippers checking out the shops. The staff was super friendly picking us up at the ferry, recommending restaurants, and holding our bags before we head back to the ferry.

The Inn At Creek Street staff are vacation saviors! I messed up and booked for Feb 4 vs July 4, but…read morethey worked with us to find us rooms and were incredibly helpful. Even if I hadn't had this mess up, the places are clean, have fantastic proximity to all the fun, and have the ghosts of brothels past to connect us to some of the town's history. I highly recommend!!!

My wife and I enjoyed our overnight stay. The room was pleasant, the bed comfortable, the bedding…read moreclean, and a nice-sized bathroom. Is it everyone's cup of tea? Probably not, but we quite enjoyed it. The front desk help was pleasant and friendly, the restaurant staff were bending over backwards to make sure we had a good experience, and after a LONG day of traveling it was nice to have such pleasant people around us. We didn't turn on the TV, don't know if the phone worked, didn't get bugged by ancillary noises, just was able to relax and get a great night's sleep.

ame with some kind of issue. Day 1: we're out of chocolate (no chocolate milkshakes). Day 2: we're…read morestill out of chocolate, but that person actually had the wrong info and they did indeed have it. Breakfast burrito had cold cheese the first time and was 3 different sizes completely each time. Out of beer battered French fries on both occasions I ordered veggie burgers which were said to come with them. Extremely slow to take order in both restaurants on several occasions, and after bringing food (which required ketchup [burger and fries], had to wait ages to begin meal for ketchup to come. -Alarm clock going off repeatedly at 5am on checkout day. I never set up that alarm and it only went off on check out day. If that is something they do to guests on check out day, that is just abusive. I had to unplug the entire clock and alarm system to make it stop. What didn't go wrong? I run a business so I understand the challenges faced, but this hotel honestly has no business letting itself run in this state. Every single facet needs a huge overhaul. And the price is ludicrous, and just exists because they're the only nearby hotel. First Google review of my life, because I've never been this miffed by a business before that I felt it my absolute duty to save others from a similar experience. My Place Hotel right across the street has to be better

Extraordinary staff here at this lovely hotel. Particularly Terrence, who was so polite and amazing…read moreto work with. Very clean rooms, with access to everything. Not the cheapest in town, nor the most expensive, but definitely one of the nicest. Highly recommended.

Great location. Easy walk to stores. You can walk to the downtown area as well…read more Love having a fridge, microwave and cooktop. Clean rooms and friendly staff

First class service and excellent experience from beginning to end. Breakfast and Dinners were…read moregourmet quality with great variety of... Steak, crab, salmon, chicken, etc. Fishing with Shane was the best and our crew caught our limit both days! Definitely recommend and will be coming back soon. Thank you to everyone involved in the operation. You guys are awesome!

We when to Alaska to celebrate or 20 year wedding anniversary and stayed at the Cedars Lodge. I…read morewill tell you I can't even git our review justice with a 5 review. From the moment we arrived in alaska we had a personal shuttle waiting for us and the driver loaded our luggage and took us to the hotel where we were greeted by Michael who was the rep we made the arrangements with. he had set up up with all kinds of activities (we were not big on fishing everyday) We did fish one day and it was extraordinary our Guide took us out about an hour and we caught our limit of Silver Salmon with in just a few hours the we moved to another spot to catch habitat and caught our limit both in size and quantity with in 2 1/2 hours. on our way back we were talking and i mention I was hoping to see whales and he took a detour just so i could spot a few (Above and Beyond) Other Activities included a Crab Feast at the George Inlet Lodge & a Flight See Tour of the Falls. Overall I would highly recommend this Lodge and the Fishing trip. Especially if you are a fisherman. I can't fathom how much fish we would have caught if we were to go out again. PS The Lodge also have Breakfast & Dinner for us everyday prepared by an awesome chef. She always had great food for us.

The location was good if you want peace and quiet after a long day strolling through downtown. I…read morethink I would've preferred somewhere closer to downtown though. As the taxi rides into downtown can average $25 each way. There is a shuttle available or at least they try to make it available for you where just pay gratuities. That did not always work out. However, if you can schedule ahead. I'm pretty sure you won't need to use the taxi. There is also a bus stop right in the parking lot so if you have the extra time and can be a little flexible, the location should not be an issue. Had a couple bumps in the road initially : the heat did not work in our room, and we had to move in the middle of the night our first night. However, Manny was absolutely amazing and he helped out. We hardly noticed the inconvenience once we got settled into our new room. We had an amazing view on the second floor. I think it's just the little things that prevented a higher rating. The lack of TP we had to request. The TV not working the first night, the shampoo should have been replaced in the room. The blow dryer was missing in our initial room so we had to request that as well. I think if housekeeping had just done a check in the room before they rented that out for guest all of these minor bumps could have been prevented. The staff was friendly, though and knowledgeable, They will also be able to provide an affordable option for fishing at Salmon Falls. They provided the shuttle back-and-forth as well. I would still recommend this place if you're looking for an affordable option to stay in Ketchikan. No pizzazz, but definitely worth a consideration.

This place is not as it seems, A 18$ hamburger is available…read morein the restaurant & very little else. Trees & weeds growing in gutters, your feet get black on dirty carpets. These rooms are cramped & furniture tops & even head boards are painted with old latex paint probably left over from when the walls were painted several years ago. The landing hotel is your best bet or anywhere else really for the price.