My oldest sister moved here a few months ago because she needed a higher level of care--more…read morenutritious meals, help with her meds and laundry, medical assistance, etc. Everyone here was so helpful and kind. They let us have a meal with her before she moved in. We can pay to eat other meals with her. We can also reserve a dining, kitchen, movie or meeting room. They have a business center with computers and printers, a fully stocked library with books and games, a communal kitchen, chapel, laundry rooms, and great dining room with table service or buffet meals. It's not very close to any of her siblings, but it's a nice community. They recommended a local florist who delivered beautiful flowers and even treats! When the covid-19 crisis hit, they were very careful with cleanliness. It was heartbreaking to not be able to celebrate my sister's 75th birthday with her, but they made it special for her.

I had a great tour at The Charleston a few weeks ago. The community is clean, warm and inviting…read more The residents look happy and the care staff looked like they care about the people there.

We know my mom is safe and well cared for at Highland Glen. It's such a relief to have competent…read moreand caring staff take care of her! They have good activities and often provide spontaneous activities as well. My mom loves the bus rides! I love the fact that the nursing staff members know me and my siblings by name, and they obviously care about my mom. They check on her regularly and are so kind and cheerful! I am so grateful that they smile, joke, laugh, and yet also take such good care of my mom. They are easy to reach when I need assistance, which means a lot to me since I don't live close by. Thanks, Highland Glen!

To know my loved one is in the hands of professionals' whom genuinely care has been a god send…read more Meeting the staff at 'Highland Glen' has reassured my family of the high level of comfort and service in which is provided, and has allowed a sense of peace as they are away. The facility is immaculately clean, inviting and the food is outstanding. We couldn't ask for a better place to call home.

I was a CNA at osl for a year and a half. The place has truly gone downhill. I would never let a…read morerelative live here. The CNAs are mostly wonderful, as well as the care coordinator, but they haven't been able to keep a director for more than a few months at a time. They're short staffed with CNAs. The food is terrible- my old coworker sent me a photo of their dinner the other day which was a piece of bread, canned corn, and sweet potatoes (maybe?).

Osmond Senior Living truly "treats you like family". From our amazing chef to our caregivers…read more.. come tour our community!

My mother was in Spring Gardens Lindon and we are so impressed with the staff and director of…read morenursing. It is a lovely and welcoming place and the residents are happy and engaged in friendships and activities. My mother loved her meals, especially the daily homemade soups and pastries. We are so grateful for the director of nursing that not only helped my mother but helped me navigate this time in my mother's life. Care was exceptional. Staff was kind and thoughtful. Loved the facility and activities that were offered. It felt like a second family from the executive direction on down. I highly recommend Spring Gardens of Lindon.

My parents lived in assisted living at Spring Gardens for just five months. My initial impression…read morewas that it was a beautiful, clean, friendly place with caring, dedicated staff. The receptionists quickly learned my name and always greeted me warmly when I came.The kitchen and cleaning staffs were amazing - always cheerful and kind to the residents and their guests The c.n.a.s and med. techs were attentive and patient with my aging parents. There were many fun activities and outings, and the food was usually quite good. (I especially enjoyed the salad bar.) I appreciated that meals were available from 7:00 a.m. to 7:00 p.m - very accommodating. I was also very impressed with the various entertainment, especially during the Christmas holiday. Mom thoroughly enjoyed the Valentines dance in February! Beyond all of that, the thing I loved most at Spring Gardens was the wonderful residents who warmly welcomed my parents and took the time to get to know them and befriend them! As the weeks went on and my parents began to settle in, I started to notice some areas which had room for improvement. Services we had signed up and paid for were not always being done, and/or my parents would be charged for services, like laundry, that we did not sign up for. There was also a LOT of pressure from administrators to change my parents' primary caregivers to the in-house medical staff. Though convenient, it quickly became an obvious conflict of interest. Another concern was the staff's lack of training on "redirecting" residents with dementia. (Mom has Alzheimer's.) One staff member told me that when there was training offered, very few staff attended. (Why wasn't such training mandatory?) When it came time to move Mom to memory care, my family spent several hours, on different days, in the Spring Gardens memory care unit observing the way the residents were cared for. I found the atmosphere very different from assisted living. Of course a great deal of that had to do with the diminished cognitive abilities of the sweet residents there, but even more so was the stark difference in lighting, furnishings, layout, and activities. There was minimal natural light and the common area was small and cramped. Residents were almost always found sitting in front of a t.v. Rarely did we see them engaged in activities. The unit always felt understaffed and lacking. The bottom line. If your loved one does not have dementia, then Spring Gardens is a lovely place to live, though not perfect. However, if your loved one needs, or will soon need, the additional attention of memory care, I suggest looking elsewhere.

I would love to give a mixed review. The cleaning staff and physical therapists would get as many…read morestars as I could give. The facility smells nice, not like a rest home smells. Some of the other staff are also caring and kind. My biggest complaint is a lack of care for time of day. I have been here 2.5 weeks, and on 5 occasions, someone has come into my room in the middle of the night with questions or concerns that are not appropriate for that time of night. Last night at bedtime I declined a topical pain cream that was prescribed "as needed." It was the 3rd day in a row that I declined it. At 3:15 am a CNA walked into my room, turned on the lights, and started putting on gloves. When I asked what was going on, she mentioned this cream. I'm afraid I was very unkind when I told her I didn't want it and she needed to leave!! It seems they forget how important sleep is in the recovery process. Or they forget that just because they are awake and working, the rest of us are not.

If you are looking for a good skillled nursing facility, you'd be smart to look elsewhere. The…read morefront desk staff, nurses and social worker are the opposite of good.

I used to be an employee here, and at first it was great, but then it became horrible. The…read moremanagement would gossip about the staff and the residents. The management would put employees against each other, and if they had a issue with you, then the would tell you infront of the residents and other staff. Paula and Kristi are the main management that start all the drama, and they have had a ton of staff that have left this place, because it was not a good place. It was so disorganized, and there was no communication between the management and staff, and the management would get angry at us if we basically did not read their minds, and it was so horrible.

From the owner: They say, a home is where the heart is, but a home is so much more at the Abbington Manor at Lehi…read more Relax in an environment of safety, warmth, and service from a 24 hour friendly, professionally trained care staff, enjoy excellent food, and life-enriching activities. Whether you want to enjoy an independent lifestyle, need some additional daily assistance from our nurse, or need the option of Memory Care, this is Home. We invite you to come and experience the Abbington Manor at Lehi. Welcome home. Call or Text us at 801-768-3900.

I have been a patient at Heritage care center in American Fork on three different occasions. Yes,…read morethe building is older but it's the people running it and working there that make the difference. The physical therapy department rates top in my book. Yes they push you, but how else are you going to get back to good health. The food served is great plus they give you alternate choices if you don't care for what they are serving that meal. Who does that? It's like a small restaurant. The rooms are cleaned daily so there are no funny smells. They have single and double rooms. Everyone has their own tv and remote. They have daily activities, church services on Sunday, family home evening, a beauty salon to keep us feeling our best. They can take you to your doctor's appointment too. If I were to go back to rehab from a fall or to get well ............ there's no question in my mind where I would select, Heritage Care Center in American Fork.

To be honest I read the reviews here and there. But I dont believe half the reviews. I went there…read morefor wound care was there 2 months. Do they care yes of course. Rooms are ok but could use some color like paintings on wall feel like home. All the staff was awesome. Loved the aides and nurses but they were under staffed a lot . Alot was put on the shoulders of the workers that were there. and Didnt care for some of the things I heard and seen. I food their was good but had few issues but overall great food. I may post a youtube later. I was treated with respect from day one. I always believed you give respect you get respect. I didnt wanna be in a nursing home especially after what happen with my mom at woodland park in slc.. Would I recommend Heritage Yes! (shout out to Mike,Brittney, and everyone else that help me) again Comes down to a leap of faith give them a shot.

In order to provide consistent quality and compassionate care for residents at all levels of need…read morein a facility, the staff must also receive consistent, professional management, minimally up to Utah state labor standards. This facility is plagued with immature staff management, which has created a hostile work environment for many and a high turnover rate. Until these issues are addressed properly, the residents are at risk of having a distracted and unhappy care staff. Examples include retaliatory behavior when a confidential HR report is made, management level gossip, inconsistent and preferential scheduling, lack of differentiation between an availability notification and time off request, unprofessional and aggressive conduct during personnel evaluations, references and adherence to employee manuals never distributed.

River meadows is an amazing facility! Couldnt find a more caring team of workers! Having the…read moreopportunity to work here and also having had family members live here I got to see first hand how much time and effort is put into making this facility so great! Management really puts their heart and soul into this building, it's staff, and it's residents. Thanks river meadows!!