My Dr, Dr. Britni Minifra is more than Outstanding! She's extremely smart, caring, and thorough. I…read morehighly recommend Dr. Manifra, she's the best. BUT BUT BUT, Dr. Minifra is on an extended maternity leave, and left her patients care to her assistant, Denise Hernandez A.P.R.N. On December 18th, I made a video appointment with Denise, during this call everything went well; as usual. I was told by Denise as we ended the call, to follow up in 2 weeks. TWO WEEKS LATER...... I go to MyChart to schedule a follow-up with Denise, and I can't schedule an appointment, there are NO PROVIDERS LISTED!! Also, there was no way to send a message!! I call the office next, and I'm transferred to someone who tells me "You've been discharged from this practice!! SHOCKED!! ME?? WHY?? All that was explained to me was that "They are short staffed". Next, I was told that they would provide 1 month of medication while I find another provider. Now, for most people this might be ok, but for me, I'm on Controled Substance meds, and finding another provider is More than Difficult, and I explained them of this; THEY DID NOT CARE!! Being a patient with 3 chronic conditions in need of continuous medications, this type of behavior should be ILLEGAL!! Doctors take an oath, to "DO NO HARM", these Doctors Harmed Me Terribly!! STAY AWAY FROM THIS PRACTICE AT ALL COSTS!!

This is a complaint about the office staff and who ever the covering physician was today, August…read more13, 2021. At 630 this morning, I realized I had forgotten to pack my thyroid medicine to take with me on vacation to Boston. I called and left a message requesting a prescription be called in for 5 tablets. I gave all of my personal info, and provided the location and phone number of the local CVS, which was in Salem, where we'd be spending the day, as well as my own phone number. I did not receive any call back confirming that the message was received, etc. So I called again, at about 9:35. I was told the prescription had been "called in". Ok, great. We did some sightseeing at I went to the CVS at 11:30 assuming the prescription would be ready or nearly ready. I was told it was never received. Called the Dr office again. I was told that the Dr on duty never looked at it because he was busy with patients. Ok, but I'm a patient also, and I had iniated this request in the early morning, so could they please ask him to do it between patients she said she would ask him to do that. I returned at 1:30... STILL NOTHING. I called the Dr office and was told the same story. We went to lunch. I called the pharmacy at 330. THE PRESCRIPTION WAS A) NOT CALLED IN TO THAT LOCATION, BUT TO ANOTHER ONE IN SALEM; B) THE DR PRESCRIBED *A*FULL*30 DAY* SUPPLY* which I did not ask for, and the prescription coverage denied it because I'm not due for a FULL refill until October. NO KIDDING. BUT I ONLY ASKED FOR F I V E TABLETS. I called the Dr office A G A I N, told them what they did which was WRONG, and they proceeded to pit me.in hold then hand me off to someone who expected me to start from the beginning to explain it to her. NO THANKS. I called the CVS back, worked with the pharmacy to only fill it for 5 tablets, for which I had to pay out of pocket since the INEPT DR OFFICE called in the WRONG QUANTITY so the pharmacy could not run it through my prescription coverage for less than 30 day supply. I. AM. LIVID. I've NEVER dealt with such ineptitude in my life.

There was virtually no wait and the staff was wonderful. We saw the Dr in under 10 minutes…read more Great experience.

Atlantic Health System Urgent Care in Springfield was absolutely incredible. This was the third…read moreurgent care I visited this morning while trying to get help, and they truly saved the day. From the moment I walked in, the experience was seamless -- front desk check-in was efficient and welcoming, vitals were taken promptly, and I was able to see the doctor quickly. Every single staff member I interacted with was kind, compassionate, and genuinely attentive. After a frustrating morning elsewhere, the professionalism and care shown here made such a difference. I never felt rushed, dismissed, or ignored. I felt listened to and taken seriously, which means everything when you're not feeling well. If you're looking for an urgent care that is organized, fast, and staffed with people who clearly care about their patients, I highly recommend Atlantic Health System Springfield. I'm so grateful for the care I received.

So I've been to plenty of med spas over a span of years... all do the same standard stuff. Never…read morehad a place that was bad... but never had a place that delivered the "wow" factor... I am so freaking happy I found Viv life lounge. Scarlett is BRILLIANT. She has so much knowledge about so many current and NEW treatments on the market in great depth. I've never felt more confident or trusting of any medspa provider. I love that she sticks with the times, and she stays exploring new things to deliver nothing but the best for her clients. It's clear her standards are very high & it really shows. I started my XERF treatments + IV drips with her and she does it so diligently, my results are incredible. & they make it the most comfortable and cozy process. Did my Daxxify Botox with her as well & I plan to actually shift all my beauty needs to Viv entirely. I'm more than happy to make the 40min drive because it's absolutely worth it! They're truly passionate about their work. & might I add her husband Christopher is fantastic as well! I could keep going on... Thank you guys so much, you surely set the bar very high for the rest of them!

VIV infusions saved me. I was leaving for a week long vacation when I started to feel sick the day…read morebefore my trip. I called VIV and got a same day appointment for an immunity boosting drip. Scarlett is the best provider. She was so nice, thorough and provided excellent care, not to mention she was super gentle with the needle. The space was comfortable clean and very relaxing. I will absolutely be back as I felt so good after my infusion which saved my vacation.

what can I say is your first responder medicine? Medical has helped me keep a sound mind and body…read more They care about the first responder. Want us to be at our optimal levels to perform our job to the best of our ability. Thank you Dr. Romano and staff.

I've been a patient at Madison Medical for over 8 years, and the quality of communication has…read moreconsistently been disappointing. It's nearly impossible to get someone on the phone, and when you do, you're usually told they'll call you back -- which rarely happens. I often have to leave multiple voicemails, emails, and texts just to get a response. Most recently, I was unexpectedly charged for a service that has always been included in my office visit fee. This was never communicated in advance. Be sure to ask detailed questions about all potential charges before your appointment to avoid surprises.

Dr. Caggia was a pleasure. Her consultation was thorough and her temperament was inviting yet firm…read more The whole front desk staff acted as a team and with familiarity and professionalism. A great Roselle Park business.

I always have an excellent experience in this group of caring office personal, Maxine, Kim,Sherece…read moreand Marlene , they handle all aspects in a friendly way as if you are family.​

The staff and doctors were friendly, professional, and encouraging…read more The decor is relaxing and helps you feel less like you are at a doctor's office. Really beautiful floors in the room where i had my transfusion treatment. They gave me a list of foods that were good sources of iron that was very veg friendly!

I called before coming in the lady on the phone told me to come in before 7:30 I called around 7pm…read moreI got there 7:20ish. I walked in and there was women cleaning and she said we're closed. I said I called like 20 minutes ago. She goes I don't why they told you that and rolled her eyes. Then asked me if it wanted to schedule an appointment for tomorrow. I said no and walked out

I really have mixed reviews…read more My first visit was great. Prompt attention. Spent time with me and educated professional. This time around I went for pink eye. I was the only one in the office and brought back immediately. The technician took my vitals and I thought I would be in and out! I hear someone loudly talking outside the room about their weekend plans and their wife and kids. 20 minutes go by and I open the door to ask the technician if the doctor will see me soon and she pointed to the guy on the phone who even made eye contact with me and she said "when he is done with his calll". He made me wait an additional 10 minutes while he wrapped up sharing his stories. He came in looked at me and said I will call you in drops. Needless to say he never did and I had to follow up. I can take waiting and even following up for prescription but the inconsideration and power move he pulled on me is unprofessional and rude.

Great staff and extremely efficient. It's very easy to get to from anywhere. I waited 5 minutes…read morebefore being taken into the prep area.

Great Care received here for a back epidural. Staff was friendly and welcoming, procedure went…read morefast, definitely recommended.