Foster and his crew came out late after hours once our AC unit stopped working and were extremely…read moreprofessional and knowledgeable. We had small children asleep and they even remembered not to ring the doorbell because they were sleeping. In less than 30 minutes they had diagnosed the issue and fixed our unit - for a very reasonable price. I recommend them 10/10 and will be signing up for his yearly maintenance plan!

Excellent fast service. Extremely honest and very thorough. I highly recommend Ultra Air! And very…read morereasonably priced.

Griffin used all of his resources to troubleshoot an intermittent fault with our AC. Net result…read morewas he discovered a faulty wire that kept us from having to replace an expensive circuit board. Great job Griffin!

Our short and all too infrequent vacation to PCB was about to be ruined by an A/C unit that was not…read morefunctioning. 96 degrees - Inside! we called All American A/C and Solomon came out quickly and got us up and running after 6:00 p.m., when we could find no one that's answer our calls for help. We are very grateful for Solomon's quick, courteous, fair value, and Vacation-Saving service. Give All-American a call!!!

I used Ridge Heating, Cooling, Plumbing & Electrical for a Summer Tuneup... WOW, I am so Impressed…read morewith the Service they provided.. I Give them 5 Full Stars. I recommend Ridge 100%... They will get all my Future Work for sure. Thank You for a service Well Done.

I used Ridge Heating and Cooling in my condo when a Thermostat was knocked off I called them to…read morereplace it the Technician told my rental guest that thermostat was not installed correctly it had been put over an existing wall plate and that is why it came off so easily . My issue was that Ridge A/C installed the unit and the thermostat if it wasn't done right why did I get charged $408 to replace it , I reached out on phone and email and did not get a response back

Doug was very friendly and professional and did quality work. I appreciated that he covered his…read moreshoes when he came into the house, and he took measures to keep the space clean during and after working. We have been very pleased with the results.

Complete Air Conditioning fixed our AC on a Sunday. The repairman, Doug Bailey, did the job in an…read moreefficient and friendly manner -- and I appreciate that he wore a mask. The price was more than reasonable and the service was top-notch. I highly recommend this local company for their fast and personal service. Top-notch!

They're friendly, fast and reliable . Highly recommend if you need your ac maintenanced or…read morerepaired!!

The transaction was very professional and they did as promised. I highly recommend using this…read morecompany.

Got home from work to no AC. Checked a couple of things and then called Peaden a little after 5pm…read moreon a Friday. They said they had a lot of calls, but it would not be an after hours service call which surprised. They called back around 7pm to let me know the tech had run into an issue on the job before me and did I still want them to come out or come in the morning. Told them to come out. Tech called about 9pm to say he was on the way. Allen M. arrived an I told him I thought I had a bad capacitor since my condenser fan would not run. He did several tests, determined that the capacitor was ok. When we turned power back on the condenser fan ran, but slow. A few more checks and he diagnosed the problem as bad bearings in the fan and that the fan was probably overheating and shutting down. Excellent diagnosis as this turned out to be the problem. Unfortunately when he worked up the quote for the repair is was over $650! I said I wanted to think about it and he said no problem, I could just pay the $89 diagnostic call fee and if it stopped again on Saturday, just call him back out. Limped through the weekend and on Monday went to a local HVAC supply shop for a new fan motor and capacitor. Total cost for parts was $140. Took me less than a hour to remove the old motor and install new. In the end, the service provided by the tech was excellent, but Peaden needs to look at their pricing structure. $650 quote for a job that cost me $140 seems unreasonable. Seems to me like this should have been more in the $300-$400 range and they still would have made a nice profit.

Extremely Disappointed - Negligence and Poor Customer Service…read more I rarely leave negative reviews, but my experience with Peaden deserves to be known. During a regular maintenance visit, Peaden mistakenly sent out someone who did not have the correct certifications to handle an AC System Cleaning & Tune-Up, which I had scheduled. They later admitted they made an error in scheduling my appointment and sent the wrongly certified technician, which I did not know at the time. He failed to check my refrigerant levels. Within two weeks, my air coil froze because of a lack of refrigerant and the capacitor blew, destroying a unit that had been working fine before their service. With indoor temperatures climbing into the 90s, I felt pressured to proceed with purchasing a brand-new system through the same company. At that point, I did not yet fully comprehend how serious their earlier negligence had been or how directly it had caused the failure of my prior unit. When I later confronted them about what had happened, Peaden would only offer me a $350 credit, claiming they had already given me a $1,500 discount on the proposal. However, the proposal itself only shows a "Member Discount" and a "Next Available Install" discount with no indication that these were intended as compensation for their prior mistake, nor was any such compensation ever verbally acknowledged or communicated to me by the salesperson. I paid half of the $10,000 bill in good faith and tried repeatedly to negotiate a fair adjustment to the balance, since the early replacement was needed only because of their own mishandling. Instead of taking responsibility, Peaden ignored my email, one I sent on October 10, 2025, directly responding to their earlier message to me. This week they escalated the situation by sending me a "Formal 5-Day Demand with Intent to File Claim of Lien." This is how they treat loyal customers who trusted them and paid thousands of dollars in good faith. Their communication is dismissive, their internal accountability nonexistent, and their handling of this matter has been deeply unprofessional. I strongly caution anyone considering Peaden to think twice before allowing their technicians to service or install your system. A company that refuses to acknowledge its own mistakes and instead threatens its customers with a lien and accompanying attorneys' fees deserves to be publicly called out.

There is no other company, in any other industry, with the level of response and courtesy, that…read moreParker provides. We've had some issues at pretty inconvenient times and during some triple digit heat, and Ricky always answers and never disappoints. Amazing level of service. Highly recommend.

From the owner: We provide a Peak Performance Membership that keeps your system maintained and functioning at its…read morehighest potential.

They did not install my ducting to CODE - They did not pull a permit. They lied to me. I was…read moremourning my husband's death at the time. (not nice) sry I had to give 1 star. At their shop meetings I was told by an ex employee the owner ends with "Give them hamburger not steak". CONSUMER BEWARE.

Adding another review…read more First service request, they came out and changed my thermostat. AC still inefficient. Second service request, they came out and rerouted duct as it was done incorrectly. I still to this day have issues with the AC cooling my home during the summer time. Might I add brand new built house, AC is running constantly and has a hard time getting to even a set temp of 74. I have the electric bills to prove it. For a 2,255 square foot home a 3 ton unit is not efficient. I have 4 other neighbors that are dealing with the very same issue as I am. Modern Air sent me a Manual J that was just produced a week ago because apparently they never did a Manual J at the time of my build as a back pedal which their Manual J said my 2,255 square foot home with no external shade would be efficient with a 33,000 BTU unit. There's no way! I am working with my neighbors to subcontract Manual J calcs to show that all of our units are undersized which we will then take it further. What was submitted to the county for permit was a 3.5 ton unit. What they installed was a 3 ton unit at all 5 of our houses. I have called numerous other HVAC company's and they all confirmed the unit was undersized for the size of my house.