When calling around to find a company, I ended up speaking with Aaron about my mom's gravestone and…read morewas immediately met with the skilled customer service of a professional, very respectful and helpful. Aaron went way beyond expectations and listened so well that by the end of the day, I had received back a nearly perfect draft photo of what I had envisioned. When an e-mail of mine bounced, he was there with a phone call checking up before I could resend the e-mail, and he was completely on top of educating me on the involved deadlines and describing the options available. Most impressive of all, after our first talk, within 24 hours of his own accord, he had gone to the family cemetery in the neighboring county to get first-hand verification of our other family stone's granite colors and styles for matching. If feeling like a valued customer with individualized attention and local knowledge is important to you, I certainly have to recommend Aaron.

Called and spoke to Joe. He came out in less than 30 minutes after I called. He quickly inspected,…read moreidentified problem and then made some recommendations. He did not pressure me to buy anything. I will have him out in September for preventative treatment.

Our less than three-year-old LG washing machine sprung a major leak on a Friday morning. After…read morechecking the LG website for certified LG repair service providers in the local area, I called Authorized Service to schedule an appointment. I was able to get an appointment the next day on Saturday morning. I was told that the technician would be there within the window of 8AM to 12PM and that he would call before arriving. True to their word, the technician, Tim, called a little after 8 to let us know that he was a few minutes away. He was friendly, polite, and professional. He was very efficient and proficient in diagnosing the source of the leak, a ruptured hose inside the washer, which was impossible to miss. However, I appreciated the fact he performed a thorough inspection of our washer to verify its condition to best troubleshoot the problem. Apparently, the hose that burst wasn't a part that usually fails, so he didn't have a replacement part to perform the repair on the spot. Fortunately, Authorized Service had the part in stock and he said he'd return on Monday to fix it. He was true to his word. When Monday rolled around, Tim called again a little after 8 to let me know that he was on his way. He replaced the burst hose. Upon performing a function check of the washer, another hose began swelling and leaking. He discovered a blockage to that hose, which was the reason the first hose ruptured. He replaced that hose, too, and everything was back to normal working order. All told, for both visits, he was in and out in under an hour. I was very pleased with the service we received from Authorized Service and especially from Tim, the technician that was sent to perform the repair. While I don't have any other experiences by which to compare prices, needless to say, I found their price to be very fair and definitely much cheaper and more convenient than having to drive to a laundromat or taking our laundry to the cleaners for an extended period of time. They lived up to every statement that was made to me with regards to my scheduled appointment window. I highly recommend Authorized Service for your appliance (at least, LG washer) repairs.

If we could leave a 0-star review, we would! Had to call for extended warranty repair from lowes on…read moreour dishwasher. The rep that came out from this company arrived on time, but that's about as good as it got. The rep had 0 personality and was downright rude to my ailing mother. He came and went to look at the dishwasher and stated that it would need pulled from the counter. Why wasn't this stated before he ever showed up? Instead, he asked if we could remove it or had anyone we could call to do so. I dont know if anyone has something they can call to do such a task at 8 am on speed dial, but we sure don't! He then told us he won't risk taking it out and damaging the flooring, so instead pulled the bottom panel and stated that he'd have to order a part to repair it. My only concern is that without seeing the whole unit, how are we certain that the correct part is being ordered. I would love to tell what his name was. However, I was never provided with a name! Man had no people skills whatsoever, and for someone who works hand in hand with customers, I think he may need a new line of work!

Very disappointed. My late husband worked at a John Deere Dealer in Indiana. So I thought this…read morewould be a good place to take my mower. I was wrong. They had my mower for 3 weeks I had to call and get updates. No communication. They bring it back almost no gas in it and was very dirty. They charged me 610.00 for the service and didn't blow it off before bringing it back. This is ridiculous. Needless to say, I will not be using then again for mower services.

Every time I have a problem, they are able to help in every way. They make problems go away…read more Professional, Knowledgeable, timely. My ex husband hated them. Every person he ever hated, I have found to be honest, considerate and very good people. So his hating them, I would consider an endorsement.

Got me for $260 they set up a small trap that looked like they picked it out of the trash to get…read morewhatever was in my attic out called them to come back to finish the job never heard back, still have the animal in my attic, sooo... I'll have to find another co. to finish the job & spend more $

Highly recommend this company. They were very quick to respond and very professional.read more

They did a great job, very professional and friendly. Highly recommend them. We will use them again.read more

The young woman from Your Mom's Bail Bonds, was so helpful, very personable & made a very stressful…read morenight a little less difficult. Thank you for sitting with this upset mother, for explaining the process & for treat me & my daughter with respect & empathy. Anyone in need of this service this is the company to contac.

I messaged them at 1am. They couldn't help because it was cash only bond but they still called me…read moreback within 5mins after speaking with Jail. They are on things quickly, very helpful & friendly. I would recommend them in a heartbeat! Thanks for the info on what I need to do