Excellent service. Knowledgeable. I'm grateful to have a local person who repairs machines locally.read more

I had a Singer sewing machine that was sewing extremely slowly and my sister recommended this shop;…read moreshe had taken hers here for a repair. I brought it up, from Bloomington, and anticipated that I would have to leave it for a repair or that it couldn't be repaired; it is about 48 years old. Dan looked at it and thought it might be the capacitor, which it almost always is, and that is no longer made for this older model. I was devastated, but he then thought it could be the foot control pedal; he opened the old one and found that it had a hole in the rubber balloon in it, not a common issue. He had one on stock; we hooked it to machine and it worked like a charm. I was so happy and told him that it made my weekend. I bought the new pedal and got to take my trusty machine home with me. Yeah! I highly recommend this shop and if I do ever need a repair, I will bring it 150 miles, again. Thanks Dan

I have used ZNY Alterations now for several garments that needed either alterations or repair. In…read moreeach case, the service was professional and amazingly well done when I received the garments back. I think the value is outstanding for the quality of the work that is offered. I just had a sportcoat repaired that had a rip in the sleeve. I COULD NOT tell at the time when I picked it up where the repair was! Yes, it sometimes takes a while to get the garments back, but each time I was given a date when I dropped off the garment and it was ready when I showed up to pick it up. I don't care as much about the time. I'm not really able to use the articles anyway, since they needed repairs or alterations, and the timeframe has always been within reason. I highly recommend ZNY for any repair or alteration work!

Excellent quality. I can't see where they altered my slacks because they did such a good job.read more

I asked Joanna if she could alter my dress a week before my honors night and she did!!! It fit…read moreamazing and my dress looked beautiful thanks to her! Her prices are very fair; my dress needed to have basically a foot off and the straps needed to be adjusted as well and it was only $100 including the rush fee. I recommend her to all of my friends! Her studio is very cute as well!

From the owner: Beautiful, quality alterations performed by an experienced, professional seamstress with decades of…read moreexperience.

Just an update to my review of this business, to those of you who may have read my rather lengthy…read moretext, now my daughter is pregnant and I have no wedding dress train that was lost, stolen, or used elsewhere by this so called "seamstress" to make into a christening gown for my first grand daughter. So difficult to even give this business and their sloppy care of a garment entrusted to their care a one star rating.

Horrible. Do not go to this tailor. I brought in a dress to get altered that cost over $1000. I…read morerequested the hem be brought up and another alteration done to the back. I was quoted 3 weeks for the service to be completed. 3 weeks went by with no communication from the tailor, so I called an she hadn't started yet! There was no communication from her that she was running behind, and it would be later than expected. When I went to pick the dress up a week later, the alterations were the poorest quality I've ever seen. The hem is so obviously uneven that you can see it when I'm wearing the dress. The alteration to the back was not done in the manner she had said it would be, and the fabric doesn't lay flush with my body. I'm so worried my dress has been butchered to the point that it's unwearable. When I called her to tell her my concerns, she told me to bring it in and she would fix it, but how do you trust someone to redo it when they just handed you back a dress with such poor quality alterations? I asked for my money back instead, but she refused and hung up on me. Basically, I'm out the money it cost for alterations that ruined my dress and now have a $1150 dress that is unwearable.

I highly recommend Y Alterations. They are kind, professional, and it is very affordable. I believe…read moreit is a family owned business and the team is excellent at what they do. I have brought things in several times and it has always been positive. I have experienced an item not being ready, but they apologized and are often full with orders. After reading the other review, I think that type of situation is few and far. The business is clearly popular and generally well-received. Calling ahead of time would be helpful to ensure the item is ready for pickup.

Terrible. I've been put off for weeks now, going through FOUR promised delivery dates, and every…read moresingle time being told, Oh, sorry, it's not done yet. We're now almost a month past the original promised date. It is clear that other people's clothing is being put ahead of what I gave her to be done nearly two months ago. She also now doesn't want to return the item to me, claiming it's half done.

I've been having alterations with Julie for many years. She's personable and does a very nice job.read more

Great response and quick service! Got couch cushioned refilled and the back part repaired due to be…read morechewed up by a puppy. The back ends of both cushions look great and I love that I have my couch "back". So much better and cheaper than buying a new couch. Great service!