Oh, Virgin Plus... where do I start?…read more You know that friend who always promises they'll pick you up at 8, but shows up at 9:30 with a latte and no apology? That's Virgin Plus. The "Plus" must stand for Plus dropped calls, Plus slow data, Plus customer service that's basically a group chat of people shrugging. I've had romantic relationships last longer than it takes their reps to "look into it." I've tried to be patient. I've rebooted my phone more times than I've rebooted my own motivation in life. I've spent hours on hold listening to music that makes elevator tunes sound like a symphony. And still--service that's about as reliable as a weather forecast in Canada. If you enjoy paying for frustration, Virgin Plus is your soulmate. If not, run. Run like your 1% battery life depends on it.

Although Xplornet has crappy service, I have to update my review of them…read more Although it took 3.5 years of putting up with the slow speeds (maxing out at 5mbps and paying for "up to 50mbps") and numerous phone calls, and several modem changes later, the tech based out of Belleville finally got it right, and we're experiencing speeds up to 50mbps. Not changing my mind tho, still going with Starlink once it ships!

I have no internet access. I called to get it fixed. I was put on hold for FOUR HOURS and no-one…read moreever did pick up the call. My phone over heated and I had to hang up. SHIT SERVICE. I have filed complaints with the CCTS and CRTC