This is the only Bank of America branch in the area. That makes it difficult to bank. The hours…read morethey have are a bit ridiculous, as they close at 3pm most days. Friday is open until 6pm.

I had put it in a request for $2 bills that needed to be delivered, due to the fact that they're…read morenot very common. I was nervous about this because it was a time-sensitive request for a project. I had nothing to worry about because they accommodated my request with friendly, can-do attitudes. The delivery came in right when they said it would. Special thanks to Ashley who kept me updated on the status of the delivery and was very speedy and friendly!

The best bank around. The customer service is superb. They make me feel like family. A good old…read morefashion bank with the most up to day technologies. All the girls that work there are the best in my book. By far the best bank on the eastern shore.

I stopped by PNC Bank in Berlin MD today to start a new account for my college age daughter. The…read moreperson who helped us was Mercedes Battle and she was very helpful and knowledgeable. She volunteered information about services that would help both my daughter and myself and now I am ready to switch banks because PNC offers more services as well as competent friendly staff.

As far as banks are concerned, this is as about as average as all the rest of them. They are…read moregenerally nice and service is good. Interest rates are pretty bad. They do have free lollipops, though.

I understand 2 banks are merging but they have the worst customer service in a bank I've ever seen…read more While cashing a third party check, only customer, none of the 5 employees seemed to really want to help me. After seeming confused 2 employees pasted my check between them.

This location is huge and really nice. This is possibly the cleanest bank that I have ever been…read morein; the floors were shining, the employees were nice, great spot. I like to use the ATM when I come into town. It is right when you open up the doors, you can make withdraws or deposits. This location is open for limited hours on Saturday and also was not very busy. If you've been in this plaza you know that there is tons of parking so there is nothing to worry about with that.