Very Friendly Staff! I had accounts here for years! An unsecured loan and still have a credit card…read morewith compass. Very convenient location right outside of downtown. I would recommend to anyone looking for a very client oriented and friendly experience!

Bank somewhere else. The Tellers and bankers are fantastic, managers couldn't care less about you…read moreand your needs. All they care about is pleasing the district manager, who also cares about no one but her self. She definitely doesn't care about the customers of Jasper, Alabama. Huge employee turnover. That should tell you something.

Nothing but issues. Didn't use to be this bad, but the past year or so has been an absolute clown…read moreshow. I am rating this based off of WF as a whole and not our local branch, as 99% of my customer service has come from outside of our local branch. They LOVE overdraft fees. Doesn't matter if you have overdraft protection. Doesn't matter if you have a savings account to transfer money over. Doesn't matter if you deposited cash in the ATM. They will still slap you with an overdraft fee and then argue with you like you're stupid. Currently looking for another bank because today was the straw that broke the camels back. -$160 from a credit card payment (THE MONEY WAS THERE WHEN I MADE IT) and yet another overdraft fee that they told me I wouldn't get again if I signed up for overdraft rewind and set up a savings account. Did all that. Still got the good ole screw job. Just another example of the rich only giving a flying rats behind about the rich and not us small business owners or minimum wage workers.

Very nice people quick to help as well! If you're a customer of Alabama Credit Union this location…read morecan assist you quick and easy! Thank y'all!

Poor customer service. I am writing this review while waiting for an attendant. 12 minutes on a…read moreTuesday just asking if a coin counter is available. I changed to AlaCU for local help, but this stinks. Greg Ellis

I got to the bank with no checks and no bank card. Dreaded the visit inside but cash was…read morenecessary. They were able to accomplish my withdrawal in minutes with just my ID.