Why a bank in the middle of a downtown does not have a walk-up ATM, I do not get. Walking through a…read moredrive-through is dangerous, not to mention people in cars do not respect that you've been waiting on the sidewalk.

Friendly and helpful staff, Everytime I've had an issue they help me to resolve it on site that…read moreday. I usually use the ATM out side that you can drive up to our walk up to. I always suggest to friends and family that they bank here never had an issue.

The branch in hammonton nj is terrible!!! Miserable tellers if you have to go inside . I…read moredon't make too many trips but if I do , everytime is MISERABLE. Sometimes a simple hello and a smile goes a long way

Ocean First Bank in Hammonton, New Jersey, repeatedly gave out my account balance to a number of…read morepeople who deposited into my account. The account balance was given to these people without my consent, and provided on the deposit receipt, without verifying that the depositor was the account owner. I feel this is a violation of my Financial Privacy. When I made a complaint to the bank, requesting that they respect my financial privacy and not give out my account balance to people who do not own the account, they closed my account without explanation. I then spoke to the Vice President of Banking at the branch, and was not offered a resolution, simply told that they were closing my account without providing a reason why. The account closure happened not long after the complaint about the account balances being released by their staff, so I expect the two are related.

NOT GOOD!!! It's a…read morelow tier bank to begin with so I'm not surprised at the incompetent managers working here. This place is a joke and when there is a problem they will lie and hide facts. You won't see this at a top tier bank like CHASE Bank. They will do anything to get your business, but when something happens they cover their mistakes. Do yourself a favor and go elsewhere to a bank you can TRUST.

While I was happy with Republic Bank, they recently "upgraded" their systems and have gone down…read morehill, no, fell off a very high cliff. I have called daily as my account is missing over $1000 since their alleged "upgrade". I'm starting to sense that they are going out of business. I've been patient but my patience is exhausted. Don't use Republic Bank.

If there is anything I cannot stand, it is receiving an answer of "I don't know" when I ask a…read morequestion. Today, I finally ended the lingering relationship I had with TD Bank. I closed my checking and savings accounts sometime ago and opted for PNC where I always get answers to my questions and am remembered in the two branches I frequent. Today, I ended the affair with TD by closing out my safe deposit box. First, I waited close to 30 minutes to be seen by someone. Then it took another 45 minutes. There was a minor dispute over a second key and I was charged $25 for turning in only one key. When asked if I would be reimbursed if I turned in the second key they allegedly gave me when I opened the box, the girl waiting on me who was probably not old enough to drink, replied she didn't know and it would be up to management and I'd have to deal with it IF I ever returned the second key. Prior to closing my accounts, I waited upward of 10 days for payroll checks to clear into my account. Service was always snotty at best. That place blows. Way to go with killing the Commerce reputation and fond memories I have of quick service and friendly staff.

Went in to cash two checks today. Unfortunately the blonde teller did not feel it necessary to…read moregreet me, ask if I wanted large or small bills or even count the money in front of me. I said thank you multiple times and not one single your welcome or friendly smile was offered. Hopefully she was just having a bad day and does not treat guests like that on a regular basis.

Would give them a 0 if I could, they direct deposited over $4000 into the wrong account, in spite…read moreof having the correct account information(the information was sent to them 2 months in advance)..the manger at the Main Road Vineland Branch was to busy to take any of my phone calls, but when I drove 40 minutes and walked in she was doing absolutely nothing, and offered absolutely no help to correct their mistake, she just kept saying I will have to wait till Monday, she couldn't even guarantee that the same thing would not happen to the next deposit, she seemed annoyed that I interrupted her countdown to the end of her shift, and the only thing she was confused about was why PNC could not just give me the money- not the fact that they made a huge mistake that will cost me overdraft fees- IF this type of person is who they allow to become a manager of their bank I would not do business with them ever.. this is who my employer uses to funnel summer savings accounts though, I will do summer savings myself cause this bank is trash.. This women honestly could not be bothered with the fact they sent over 4000$ to an account that was closed due to fraudulant activity..Take your business elsewhere PNC was more helpful then this bank...