A simply charming little motel situated across from the lake. Making a last minute reservation was…read moreeasy, staff was super sweet, room was clean and tastefully updated. The whole property was oozing with charm. Loved it!

I LOVED my stay here at Surfside. They clearly put a lot of love and care into the decor and…read morecottage feel of the room. They even have paddle boards and kayas included in your stay to use on the lake and River! I will absolutely stay here again!

Our family of 4 has stayed here 2 summers in a row and we've had pretty good experiences with a…read morefew minor issues but nothing that ruined our trip. The hotel is located right on Lake Huron within very short walking distance to the main strip with all the shops and restaurants. Fast food , Starbucks and Walmart is 1/2 mile down. The first time, we stayed on the city side and on the 2nd floor. The room was not really updated but it was clean . The bathroom could have used a better cleaning but I always travel with my own cleaning supplies cuz I don't trust even a 5 star hotel. LOL The 2nd time , we stayed on the bay side on the first floor. Not a fan. We were in room 100 which is the first room, and right by the front desk, vending machine and back door (which leads to a patio and the beach). Very noisy room. Don't recommend if you don't like noise . Plus people right out your window playing cards loudly all night . The front desk was super sweet. Offered to change rooms but we decided we'd stick it out in room 100 and it ended up being much quieter the 2nd night. We tried to get breakfast at their restaurant one morning but only one waitress and she said it would be a long wait. My only other issue was the amount of chlorine in their indoor pool and hot tub , not to mention all The sand in them. There were so many chemicals in that pool, it took us at least a week worth of showers to get the smell off of us. But the beach and tiki bar being right outside your door is the main reason we love this place. The kids love it, we love it. We don't have to drive anywhere while we're here.

Stayed at Tawas Bay Beach Resort for a destination wedding weekend for one of my best friends, who…read morehappened to be marrying his husband, and from the moment we walked in, the customer service was rougher than the drywall patch hanging from the ceiling in my room. At check-in, I was first told they had "no reservation under that name." After providing my confirmation number, I was then informed my reservation was for the following night because I accidentally booked the 24th instead of the 23rd. My mistake, absolutely. However, instead of helping me directly at the front desk, I was told I had to go through a third-party booking app while literally standing in the hotel lobby. Nothing says hospitality quite like booking a room online for the hotel you are physically already inside of. While waiting, I witnessed multiple other wedding guests struggling with check-in as well. One guest was openly given the wedding couple's room number along with his key. Then the photographer arrived before the 4 PM check-in and explained she was there to photograph the wedding. She was told she could either pay an extra $20 for early check-in or come back later. When she said she'd return, staff again casually gave out the wedding couple's room number like it was today's lunch special. Then a mother with two children arrived for the same wedding and was also told to come back at 4 PM. When I finally approached the desk again with my new reservation confirmation, I was told check-in was still at 4 PM. I explained that I had specifically called the day before and was told I could check in at 2 PM. No mention of an extra fee was made during that phone call. I asked to speak to a manager and was told nobody was available and nobody could be contacted. Apparently the "resort" part of Tawas Bay Beach Resort is just as difficult to locate as management. At this point I was frustrated enough that I brought my suitcase into the lobby and said I guessed I'd just get ready in the bathroom for the wedding. Miraculously, after my third trip hauling belongings inside, a room suddenly became "available." Praise be. I was handed a key and room number with almost no direction. When I asked where room 240 was located, I was simply told "second floor." After loading up a luggage cart and dragging everything to the B wing, I discovered there were no elevators. I have a torn meniscus and asthma, and had to make three exhausting trips carrying luggage up and down two flights of stairs because there was no convenient accessible entrance to the room area. Somewhere between trip two and trip three, it started feeling less like a beach resort and more like a low-budget CrossFit retreat. I even found a closer exterior door near the room, only to discover it would not allow re-entry from outside. Very fun little scavenger hunt energy. By the time I finally got settled, it was after 3 PM and I had to rush to get ready for a 4 PM ceremony. Nothing says "beach getaway" quite like cardio, confusion, and carrying luggage like a contestant on The Amazing Race: Torn Meniscus Edition. The room itself looked poorly maintained. There was a rough drywall patch in the ceiling with visible gaps, bugs and cobwebs along the windowsill, and the room key stopped working every single time I left the room, requiring repeated trips back to the front desk where staff continued to be dismissive and unprofessional. And just when I thought this stay had reached peak chaos, checkout somehow managed to unlock a bonus level. When my key stopped working yet again, I went to the front desk and was told it was because checkout time had passed. I reminded the same employee that I had actually paid for two nights. I was then informed that because I had not technically "checked out" after the first night reservation, I would now have to switch rooms for the second night. At that point I simply left. After everything else, I was not about to haul luggage up and down two more flights of stairs for a room shuffle created entirely by their own disorganized system. To make matters worse, I was never allowed to cancel the accidentally booked night either because of the strict no-refund policy. So in the end, I paid nearly $350 for one stressful night, endless trips to the front desk, stair-climbing cardio, and a room key with the life expectancy of a fruit fly. Ironically, the no-refund policy was probably the most consistently enforced policy during the entire stay. As guests attending a same-sex wedding, the cold and dismissive treatment throughout the stay certainly did not feel welcoming. The wedding was beautiful. The hotel experience, however, deserves vows of its own: for better customer service, for functioning key cards, and for elevators that actually exist. Overall, this stay was definitely not a "suite" experience.

My family and I have been coming here every summer for 13 years. It is such a wonderful place and…read morethe owners are amazing.

This place is the best place I've ever stayed at in tawas and I've been coming here for years…read more Owners are extremely friendly and extra protective of the property and all of our belongings at all times. We appreciate all of the little things they do to make our trip above and beyond what other owners would ever do!

I stayed here back in August and we were more than happy with our stay, Marc is an amazing owner…read moreand was very accommodating, great beach, clean room, many sitting areas as well as a nice fire pit, I'd stay here again in a heart beat and I'd recommend this place to anyone looking to stay somewhere in Tawas.

This is a great little get away. There is absolutely nothing wrong with this place but nothing…read morereally stands out to me about this place. The owner was really nice. I can only say the only concern I had was there was mouse droppings in room 10 in the cupboard's. Some things I think they should do is get a extra bed for the 1/2 house I brought my kids along the pull out bed was barely enough but it was okay.

My fiance and I were pleased with our overnight stay at Paradise Beach resort. Our cabin was cute…read morewith just enough rustic feel. We had a great view of the lake, and we were actually able to check in early. One thing that was kind of a bummer was the check in time. You cannot check in until 5 pm, unless it's a case like mine was. I feel this is a very late check in time compared to other places similar to this one.

If you're looking for an escape and want the beach to be within steps, Paradise Beach is the place!…read moreThe host(s) are very friendly and accommodating allowing us to check-in early and check out later as well. While we didn't get to stay as long as we'd liked to, we intend to return very soon.

We had a great stay. The owners were so nice and friendly. We called very last minute but they had…read morea beautiful, clean cabin ready for us. Everything was very low key. We walked right into our cabin. The manager Michelle came by to say hi and check in, as her and her husband were busy working on the property. The couple neighbors we met on our short stay were so friendly. We practically had the beach and sun deck to ourselves the whole time. The cabins are a little old fashioned but very clean, safe and functional. We will definitely be back!

This is an old dumpy bunch of cabins. The first one they put me in , some of the ceiling panels…read morewere sagging/ ready to collapse, and the place smelled mouldy. The second one was a little better but not much. Don't recommend.

4 stars for mom and pop motel in the price range. Very clean, reasonably priced, nice private…read morebeach, full kitchen, doesn't accept credit cards which is a pain, dated and furniture and decor but well kept and owner was very cordial and professional. Close to downtown but far enough away that it is quiet. Just far enough from M-23 to feel quiet and out of the way, yet right next to m-23

The one star is only for walking location to the few downtown stores . Upon arrival on July 12,…read more2017 with my drivers license and payment card the front desk still said while staring at the computer " let's see would it be under ..." which was another name . The so called hotel $20 credit that you can spend in the outside lakeside deck is a waste of time. While sitting in the area with my daughter the bartender who was the only server out there at the time said sorry you can't get a Arnold palmer I don't have iced tea out here. Mind you inside was 10 steps away and two waitresses since came out to work the area where there were only 2 other guests. Meanwhile a maintenance employee came out to hang a bar sign and used swearing language . We left and went to the inside restaurant where there was no to seat us and again 2 people eating . We went downtown to eat as the inside was not clean. The room we were told at reservation would have a couch for seating it did not it had a chair and table. No Kleenex When I called the front desk at 11pm to ask if they had vending machines or bottled water at the desk I was told I'd have to go the the gas station!! Construction began outside the room at 6:30 am. I asked at checkout to speak with the manager. I was told he was on his way in and would call me. I recalled back one week later and still no return call . He never did call me! Overpriced and sub par very poor attention to any details. Next time I'd rent a waterfront cabin.