Was going to update my review based on a follow up but for some reason it's not here so this is for…read moreall my interactions with Martin and Stacey. Used M&S to install power and manual shades in our new house. Found them thanks to Yelp. Martin came a gave us design ideas and helped us pick our very nice designs. Install was great and they are a pleasure to deal with. Had a small issue with a shade and they responded quickly and went above and beyond. Fantastic customer service. If you are looking for shades working with Martin and Stacey is an absolute no brainer. They are the best !!!

Martin did great job installed new shutters. We are satisfied and happy with it. Good company and…read morebest service

From beginning to the end, what a wonderful group of people. Scott was so helpful in helping us…read morechoose the right shades for our needs. And Sam, who was the installer... well I can't say enough about his professionalism and patience. I would highly recommend this local company.

Responsive, timely, reasonable and clean installations. We purchased four blinds of different…read moresizes from full patio door sized opening to two mid-sized windows. Also two half moon window shades. We are so pleased! Highly recommended! Highly!

On February 19, 2025 I sent DoctorBlinds (aka: Window Covering Wizards) $1,038.60 through PayPal as…read morea 60% downpayment on an order to purchase and instal Graber fabric vertical blind vanes and matching valances. On March 21, Brian Baker, the owner of DoctorBlinds informed me via email that DoctorBlinds could not fulfill the order as the manufacture (Graber) had discontinued the fabric I had selected. Accordingly, the order should have been cancelled by DoctorBlinds at that time and my payment refunded promptly thereafter. In lieu of such, Mr. Baker unilaterally decided to attempt to find potential replacements for the discontinued items. He initially promised to bring such potential replacements to my home the following week for my consideration. The promised home visit never occurred however. In fact, over the course of the next two months Mr. Baker repeatedly reneged on promises to either bring or send replacement samples to my home. Frustrated with his lack of responsiveness, I requested a refund several times in followup emails to Mr. Baker. Finally on Saturday, May 3, 2025 I received a small batch of potential replacement samples by USPS mail. Finding none of them to my liking, I so advised Mr. Baker, requested that he abandon continuing efforts to find replacements, and again requested a refund in an email to him on May 5, 2025. Receiving no reply to such, I sent a subsequent email to Mr. Baker on May 12, 2025 reiterating my lack of interest in continuing efforts to find replacements and insisting that I receive a refund by May 23 otherwise I would seek redress through PayPal and other lawful means if necessary As I did not receive a refund by the May 23 deadline I had imposed, I submitted a complaint to PayPall requesting a refund of my February 19, 2025 payment of $1,038.60 through that service to DoctorBlinds. On May 30, 2025 I received an email from PayPal indicating that I was receiving a refund of $1,038.60 as the complaint had been resolved in my favor. It is very disconcerting that it took over three months (February 19 - May 30) and the intervention of PayPal to receive a refund from DoctorBlinds for an order they could not fulfill.

I am sorry that you felt the need to respond the way you did. I was never called and informed that…read moremy blinds were delayed. The only time I heard from you is when I called and left a message inquiring about the status of my blinds. No one ever picked up the phone and always left messages. I was told that the valences would be installed with in a week and I was never called to let me know when they would be installed. I was told that the owner himself was going to install them and they should only be a few days. Turns out I had to call again to find out the status of the valence installation. I paid you in full at the time of my order. No one ever told me that the valences would have an extra charge. Had you done so we could have worked the charge. I have my texts and other correspondence info if you would like to look at it and see how bad our communication with each other is and how I initiated the phone/text conversations all along. I hope to pass on better Karma than you have sent to me. A business owner should never be rude and ignore a customer. I worked for a family business for many years and customer service was something we took pride in. We never would have responded the way you did to me. This order was placed in mid December and when the valences finally came in they were the wrong size. This job was not fully completed until April 12.

I had a vertical blind that wouldn't tilt even after I replaced the tilt mechanism. Gary came out…read moreand got the tilt working saving me from having to buy a new blind. Pleasant, capable and professional. Would call them again for any issues.

Gary, the owner came at the expected time. He was very pleasant and was able to repair our blind…read more He was quick, neat, and reasonably priced. I will call him if I decide to get new blinds or need a handyman! Highly recommend!

I ordered plantation shutters and a roller blind. Their decorator was very helpful as well as…read morefriendly. Joe and Corey did the installations. They were very courteous as well as efficient and left no mess behind. I was pleased with the final products and would recommend them without hesitation to anyone in need of their services.

I have had 3 companies come out to give me quotes on new shutters for inside windows. They are by…read morefar the best on coming right out, quality, and price! I have ordered my new blinds and will update after the installation. I had 1 company quote me over 8k, another was closer to Beautiful Blinds price but wanted full payment in cash up front, no credit cards either! Yeah that made me very nervous. Who would do that! I paid 50% down by credit card to order and once installation is done will pay the remainder for my 9 windows. They were very easy and quick as well to work with. Sharon, a woman I worked with had her blinds done by them and raved about the quality and price. She was right! Doreen

The service and communication is a 10 out of 10. I highly recommend this business. From price to…read morequality and after the sale service. It was perfect.

I wish would have did sheer and light filtering instead of light filtering and room darkening. But…read moreno exchanges or returns so just beware of that.

Joey and his team are incredible!!! Great pricing and the install was done in a matter of hours for…read moreour entire house. Incredibly quality shades. Cannot recommend enough!

I installed my blinds with them 6years ago. They were not inexpensive by any means, however, at the…read moretime, they promised service for life. I called recently for service and they told me they don't provide service anymore for my blinds because they were discontinued. So, all of sudden, "service for life", turns into less than 6 years service...

Terrible and shady (pun intended). This place is not worth your time or money. There are plenty of…read moreother options so do yourself a favor. My order was screwed up not once but twice, requiring two redos of the shutters. Then another visit because they left one out that should have been included. So, they finally get the order right (included split tilt and sill plate as ordered) but in four out of six windows the shutters look terrible, with uneven gapping and other problems. Maybe they got the measurements wrong? All I know is they look cheap and sloppy, despite the high price. It's been a seven month nightmare with far too many visits and dealing with a manger who likes to blame customers for their mistakes. Use a different vendor and maybe avoid Hunter Douglas (they're reputation is no longer deserved). Both the dealer and the brand have major problems. I've heard M&S Blinds and Shutters is good, or Blind Ambition. The photos show the third build, or second redo. Still the excessive light bleed all around, bad fit in the window recess, and inconsistent gaps between louvers and all around. Except for 2 out of the 6 that are acceptable or passable, they really look awful. For $6300, these shutters should be neat and clean looking.

If you use this company, which is now on Jacaranda, make sure you call right away with any…read moreproblems. Those blinds that are guaranteed for 15 years have a $200.00 trip fee! The Norman blinds they sell are from China and the the blinds on the sliders are pretty loud closing. Another company that came in to measure for the rest of the house said they should not be that loud. The sales lady who answered the phone said that's how they should be. Not how companies should do business! Thank

Right from the start, Mike was polite professional and patient with us as we looked at options for…read moreour windows and sliding glass doors. We choose the plantation shutters and love them. We upgraded trim and sill covers so worth it for that finished look. Installation was as promised and the two employees were prompt and did a great job. Very pleased!

Great variety of materials. Custom made curtains for our X-Large slider. Looks beautiful!read more