I have been waiting for the dentist to call me to clarify my experience and hasn't happened yet, so…read moreI hope they read this message. I scheduled my daughter's emergency appointment for a Monday morning. I took time off from work and I kept her home from school. The office called me that morning and told me they couldn't see her because the dr. had an emergency, but she could be seen the next day at 9:30am. I had a VA appt and a dentist appt for myself starting at 11am, so I knew I was able to make everything on time. I kept my daughter from school, again. Showed up at 9:20am, she was seen, told me what she needed to get done and sent us to a window where I was told I needed to either come back another day or wait until 11am. As I was talking to the girl in the window and explaining to her that I got my original appt cancelled the day before and I couldn't wait until 11am, the office manager comes out of her office, shrugging her shoulders and interrupting my conversation. With a rude demeanor, she told me that if I didn't like it, I could leave. I told her to put herself in my position, that I called out from work the day prior, my daughter had missed 2 days of school and I had other appts that morning, but my daughter needed to be seen to fix her tooth. She didn't care. She didn't apologized for the delay, for the cancelations.. She kept shrugging her shoulders and telling me that if I didn't like it, then leave. Against my will, I decided to stay, for my daughter's benefit. I had to cancel my VA appt, which are hard to get, and canceled my dental appt, which was important. This office manager didn't care at all. I have never encountered someone so rude and careless for the patients as she was that day. I wasn't planning on coming back with any of my kids. However, a week later, I received a letter saying that my services had been terminated. As a private practice, they should have heard both sides of the story before dismissing 4 kids. That woman is a poor example of what customer care is. I don't recommend this place at all. They don't care about the patients and their families. as long as you pay and do what they say without arguments.

Please don't bring your children to this office and leave them in the back with the adult staff…read moremembers as they may give them a complex if they are only 11 years old I need braces put on their teeth. Don't take my word look at all of the reviews this is a very tasteless practice!

I would highly recommend calling in to schedule an appointment as I tried using their AI text…read morescheduler and the staff never got my appointment. When I did make it in, my kids loved the place. It is such a cool place, the decor and gaming area alone was enough to make my kids happy. I had 2 back to back appointments but they ended up servicing both at the same time and that was wonderful. I was able to watch both kids at the same time, the dentists were all wonderful. They did a nice job making the kids feel comfortable and cleaning their teeth. We will definitely be going back.

Don't bring your children here. When Dr. Erika was injured and her sister, Tierney, took over the…read morepractice, things went downhill quickly. This office used to feel welcoming and was filled with happy hygienists and patients. Now the atmosphere is completely different. The office is cluttered with dinosaur decorations everywhere, and the staff seems to have changed significantly. Dr. T appeared to start with a full team but now seems to be down to only a few people. In my experience, her communication with both children and parents comes across as rude, petty, and snide. I'm also concerned about the dental recommendations we received. My kids go every six months for cleanings, and at our last visit I was told my son had holes in two teeth and might even need two root canals. That didn't sit right with me, so I got a second opinion from another dentist. The second dentist found no issues at all. Between the overcharging, requests for reviews, and what felt like questionable diagnoses, I no longer feel comfortable bringing my children here (and we've been here over a decade). I would strongly recommend getting a second opinion if you're told your child needs major dental work.

10/10 - Highly recommend!…read more We recently had our first visit to Kids Dental Express on a Saturday, and the staff made the experience incredibly positive. My seven-year-old daughter is autistic and experiences severe anxiety around dental and medical appointments, largely due to previous experiences at other providers. Denny, the office manager, is a fantastic asset to the team. She made the intake process smooth and was exceptionally welcoming when we arrived. Knowing she has years of experience with special needs children was a relief. She was kind, patient, and took the time to explain everything to both me and my daughter, helping her feel comfortable and informed. Dr. Shruti Pandhi was also wonderful--she showed great patience and helped my daughter feel safe in an environment that would usually be intimidating for her. The office itself is clean, inviting, and perfectly kid-friendly without being overstimulating, which is a big plus for children with sensory sensitivities. We're so glad we chose Kids Dental Express!

took my kids here for dental work and the staff was extremely nice and caring we were greeted and…read moretaken care of right away by denny who's amazing and patient with the kids denny went above and beyond for all of my kids she even took it a step further and sat with my son the WHOLE time during a small procedure to ensure he was comfortable and felt safe i HIGHLY recommend coming to see Denny here for all of your kids dental work!

Top notch care! Today was my 2.5 year old daughter's first ever dental appointment and it was an…read moreamazing experience. The dental office is clean, organized, and even has water, tea, and coffee in the waiting area. Front desk was very warm. The dental hygienist was incredibly knowledgeable and kind. She offered great advice and was great with my daughter. My daughter was fortunately very well behaved and excited for her appointment, but the way the hygienist helped her feel comfortable with process was great. She allowed my daughter to touch certain devices so she'd feel comfortable. The dentist was kind and also made my daughter feel very comfortable. My daughter received a full cleaning, flossing, and I think varnish. After the visit she was given a balloon and some goodies (toys, toothbrush, toothpaste). 1000000000/10 recommend!

We've been getting our dental care here for over five years. They provide top notch care.read more

We visit the Wesley Chapel location usually, and every time we're reminded of how grateful we are…read moreto have found this office. Dr. Bezerra is absolutely phenomenal with both my 2-year-old son and 4-year-old daughter. He treated my son for dental surgery with such compassion and care, and not only did he offer a much better price than our previous pediatric dentist, but the overall experience was night and day. He was our third opinion--and truly, a godsend. I'm beyond grateful we found him. His entire staff is warm, welcoming, and genuinely kind. It's such a gift to see my kids excited to go to the dentist! As a mom, that kind of peace of mind is priceless. I wholeheartedly pray that God continues to bless Dr. Bezerra, his staff, and his practice with favor and success beyond anything they could imagine. They truly deserve it.

We've been coming to Dr. Bees since moving to Florida in 2019, and not once have we had a single…read moreissue! My kids actually love visiting the dentist -- even back when their teeth weren't in the best shape. Today, their smiles are healthier than ever, and it's all thanks to the incredible care, compassion, and time every staff member here puts into what they do. From start to finish, this team truly goes above and beyond. We'll definitely be patients here until the kids age out or we move!

The reviews of this particular location are spot on. This is a 2 star location at best. This dental…read moreoffice is akin to a car lot. Everyone in there is hungry for money. It's always an extra add on they are charging...every single time. They always overcharge, always bill with the most expensive code & they make it a regular practice to charge you for items that insurance does not cover & will tell you how much you "need" it. The office manager is also a colossal joke. Everyone should know by now that Sage Dental is the most expensive dental rip off in North America..especially this office.

The staff in this office is outstanding as well as the clinicians, Ashley, who agrees with a smile…read moreand takes care of all your issues immediately and certainly the best. Highly recommend.

This office is very clean and nice , the staff and doctors are very kind and caring they genuinely…read morewant to help you get better . I would recommend this place to anyone in the area ! Thank you for helping my teeth

Today, I went to the dentist to fix my 6 year old daughter teeth for a fix of a silver teeth. They…read moretook my daughter into the room and did not give her anesthesia and just decided to pull her tooth out. My daughter was screaming in agony and they didn't even apologize and gave an annoyed look. I DO NOT recommend this dental area. The dentist in there is careless and unkind.

I won't review Sage Dental as a corporation but as far as this location is concerned:…read more Sandy - Front staff. I arrived without previously mentioning a certain need, she called in a PA for me and was very kind about it despite my need disrupting the schedule momentarily. Clear with me about payment plans and options and very kind. Thank you, Sandy! Bee - Dental Assistant. Personable, kind and very courteous about answering all of my questions and being clear and concise about my treatment options and the plans we established. Thank you, Bee! Dr. Wickersham - Dentist. Very kind, patient with my questions and needs and honest and clear about my treatment options and plans. Thank you, Dr! I would highly recommend this staff to anyone in need of dental work.

Double billing. Taking money at the time of service and also from Aetna. Double dipping. My…read moreservice was covered. Aetna issued them a check for $2040 in August which was to be reimbursed to me. They will not refund it to me. I have called several times and got lies and run arounds. I desperately my money back as I am 82 years old and am on a fixed income. They are unscrupulous and un caring. Dr Frankfurth was good until he sold out to Sage. Avoid Sage if you don't want to be robbed.

My experience with this office is always excellent. This morning I went for a routine cleaning…read morewith Jessica. She did a fantastic job and was so personable and gentile. I really do not like going to the dentist, but this office always makes it a comfortable experience from the front desk staff all the way to both of the doctors. If you are looking for a dentist, please consider Milestones. They also do a fabulous job with my son who has autism. They are just a great team all around.

Horrible service!! I showed up accidentally one hour early and told the lady at the front desk that…read moreI could wait no problem for my appointment time. You would think that because I was one hour early they would fit me in as soon as my appointment time came, right?! So at 4:10 (ten minutes past my appointment time) there was no one coming to get me so I asked the front desk lady if she was going to tell Someone to call me and she said "Oh they are just cleaning the room" well, at 4:25 I said what are you guys doing to that room lol ... so she asked my once more what my name was and it is now 4:30, And the lady who was probably just gossiping in the back of the clinic came rushing to ask Me if I was ready! Are YOU K I D D I N G me? This place will never get my Business again! This was an important appointment because it was a follow up To a procedure they did 4 weeks or 6 weeks ago! Well, don't come to this place because guess what, they don't care about your teeth health or well being, just your money and how much your insurance can be squeezed out! SHAMEFUL unprofessional behavior! I would give them Zero stars!!!!