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    Bay Tree Center

    3.4 (5 reviews)
    Open Open 24 hours

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    6 years ago

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    7 years ago

    What a wonderful place and a great tour. Thanks for all the information Glenda and Bryce

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    7 years ago

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    Stratford Court of Palm Harbor by Five Star Senior Living

    Stratford Court of Palm Harbor by Five Star Senior Living

    3.4(7 reviews)
    2.4 mi

    Replying to Gloria B. There is a big difference between the ALF and the independent living . This…read moreis important! I'm delighted to hear that your family had a positive experience with Stratford Court. At Stratford Court of Palm Harbor, there are two distinct sections: independent living and assisted living. You didn't specify which one your mother was in. Our encounter was with the assisted living section. If your mom was in assisted living, I am hopeful that my critical online review of my mother's stay at Stratford ALF, and her passing away as a result of their substandard care, resulted in the facility making changes to improve their deficiencies.   Above all, I want to see families' loved ones receive the quality care they rightfully deserve. Warm regards, Shelley B.

    I find Shelley's experience very hard to believe when coming to Stratford Court. From the moment my…read moremom arrived, the staff worked to make her feel comfortable and at ease. They helped us in every way to make the atmosphere feel right at home by giving us the ability to make it "her room." I have never found a reason to speak negatively upon how they treated us here at Stratford Court. They give a type of personal attention that made our family rest easier every time we left. I am truly grateful for all the incredible service that they provide and hope that you can see that myself, as well as others, have a positive experience from joining the Stratford residence. Thank you Stratford Court for all that you do and I hope Shelley doesn't ruin the wonderful experiences you have brought to me and my family.

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    Stratford Court of Palm Harbor by Five Star Senior Living
    Stratford Court of Palm Harbor by Five Star Senior Living
    Stratford Court of Palm Harbor by Five Star Senior Living

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    Westchester Gardens Health & Rehabilitation - I don't know

    Westchester Gardens Health & Rehabilitation

    2.5(23 reviews)
    3.7 mi

    Excellent and timely responses to anything I needed. Friendly and upbeat staff keeps the place…read morefrom falling into a negative state like that of some nursing/rehab facilities.

    Anyone considering Westchester Gardens, 3301 N. McMullen Booth Rd,…read moreClearwater, Florida, for rehabilitation should consider other options. It has a 4/5 rating on the CMS Quality Rating Scale (which Medicare gives a facility after their regular inspections) and the pictures on their website show beautiful floors and a nice PT facility; however, my experience was most unsatisfactory. I was admitted from the hospital (August 2025) to regain strength following surgery and before returning home. Upon my arrival, I was greeted by a concierge who rudely commented on my clothes, stating that if they didn't have my name on them, they would be donated. This left a negative first impression as all my belongings were taken away for tagging. In my opinion, the facility's living conditions were subpar, with cramped and uncomfortable rooms. There were two patients per room with little storage for personal items. The one chair per bed for visitors was filled with supplies. My visitors had to edge sideways past the end of my roommate's bed to reach mine only to then stand due to lack of seating. Walkers had to be maneuvered to open the door to the bathroom, enter, and close the door. Cleanliness was also a concern, particularly in the bathroom. I had specific requirements for toileting and an assisted clean-up rarely occurred afterward (for me or the bathroom floor.) I was a resident for 3 days and did not have a change of sheets or help with personal hygiene. My dietary needs were disregarded; I was supposed to be on a high-protein diet to aid my recovery but was given no choices. The meals provided were abysmal, and I'm attaching some pictures to illustrate the poor quality. Everyone received the same meals, and mine often went uneaten.. On the third day, I woke up in excruciating pain in my shoulders, rating it a 10/10. I was unable to push the call button due to pain; my roommate wheeled herself into the hall and yelled for help. She was told that many people were in pain. Several minutes later, a staff member came into the room asking about my last pain medication dose. Barely able to respond, I said, "I don't know," while she stood there. Frustrated, I told her to get help or I would call 911. She didn't respond, so I struggled to dial the 3 digits. EMTs arrived to remove me to a hospital. The whole experience was disappointing and detrimental to my recovery. I believe Westchester Gardens did not provide the quality of care or the supportive environment that someone in rehabilitation requires and deserves.

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    Westchester Gardens Health & Rehabilitation - Fish

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    Westchester Gardens Health & Rehabilitation - I don't know

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    Oakpark Health And Rehabilitation Center

    Oakpark Health And Rehabilitation Center

    2.6(7 reviews)
    1.4 mi

    It is shocking how much a place can deteriorate in just nine months. Oak Park Rehab has absolutely…read moregone downhill. My elderly stepfather returned to this facility recently after being there nine months ago. This experience has been a nightmare. Communication is practically nonexistent. Both my sister and I left repeated voicemails and emails for the head of nursing, the facility, Director, and the social workers, barely any responses When we did manage to get someone on the phone we were met with rudeness and hostility. My stepfather began vomiting and having diarrhea on a Wednesday. He was weak, and we could tell something was seriously wrong. Unfortunately, we have autoimmune disorder so we could not go in in person. It took until Friday to get a clear update, and even then, we had to push hard just to speak to someone. I told the head of nursing who was struggling to breathe, she argued with me saying His labs and his chest x-ray looked good and insisted he was stable. I asked if they had done a Covid and/or flu test. She dismiss the idea entirely. Only after I demanded testing did they run one, and guess what? Positive for Covid even then they resisted transferring him to the hospital until we threatened legal action. He was finally moved, and once there, we learned he had a collapsed lung and was admitted directly into the ICU. The head of nursing casually told me she doesn't return calls because she has approximately 157 patients and they're short staffed. That's just unprofessional, not to mention dangerous I would never send another loved one here. What was once a decent facility is now a place I wouldn't trust with anyone's care. Absolutely heartbreaking and unacceptable .

    A Nightmare. Response to pressing the call button is non-existent. The food was miserable. The…read moreattitude of the night staff was abysmal. Forget about needing help at night, the staff either didn't come or said just go to sleep or watch tv all night without addressing a problem. Staff Awakened patient at 4 a.m. to ask if bed was wet, when patient wasn't incontinent or a bed wetter. Patients' needs and requests are treated as a nuisance or inconvenience. Furniture and decor is very shabby, with peeling paint, worn or torn upholstery and wall paper falling off walls. Only the front lobby is inviting, for obvious reasons. But get past that, and it's depressing.

    Bay Tree Center - retirement_homes - Updated May 2026

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