Very friendly, great service and fast. I definitely recommend them. I've not purchased from them…read moreonly sold diver and gold...very fair.

Went in for a specialty battery for a stair lyft. Guy working was outside playing on his phone n…read morevaping something. He seemed annoyed he had to come in. I asked for help finding the battery and he said just keeping looking in that area if we have it should be there! Customer service is extremely lacking!!!!!!

Had the best experience of my life here as far as customer service goes. The staff here went way…read moreabove here. I'm was on a trip from Wisconsin and started having break issues. The staff here used all the resources they could to help me. They sourced the parts they had. During my attempt to fix the car I ran into other issues and needless to say did not have the proper tools to get the job done. They put in contact with a local mobile mechanic. They are not required to do this. They saw a desperate man with his family and treated us like family. This experience will stick with me forever and I am grateful to the staff here. Not sure they are enough words in the world to express my gratitude for them here.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Battery in put in immediately no wait very nice people.... The battery was under warranty. They…read morereplaced it at no charge and I was

What an amazing experience interacting with the employees at this location. Definitely men with…read moreintegrity. I highly recommend this establishment they are "ole school" gentlemen who take pride in what they do!!!

Great service and they put both batteries into my Jeep Cherokee quickly and efficiently.read more

These guys actually try to find you a reasonable solution to your battery needs. Ethan took a keen…read moreinterest in explaining what the problem was with my golf cart batteries and provided a reasonable solution. I highly recommend! Thanks!

use ARD Battery for 95% of my battery needs. Has great prices and almost always has the battery in…read morestock. fast service.

From the owner: When your battery dies and you need it replaced fast, Ard Battery Inc. in Robertsdale, AL, has you…read morecovered. As one of the premiere battery replacement and supply stores for Alabama and Northern Florida, they will be able to get you up and running in no time. For more than 40 years, Ard Battery Inc. has delivered unparalleled professionalism and customer service to the residents of Baldwin County, AL, and Escambia County, FL. They supply a variety of batteries for vehicles, motorcycles, and specialized equipment, including golf carts, farm machinery, ATVs, wheelchairs, and marine vessels. Their friendly staff members have the knowledge and training to not only advise you on the best type of battery for your needs, but also replace it for you. Furthermore, they use absorbent glass mat (AGM) batteries that are spill-proof, with 5 times faster charging times and better resistance to cold weather than regular batteries. For dependable and trustworthy battery supplies that you can count on, contact Ard Battery Inc. Call today at (251) 942-1204 or visit them to find out more about their products and services.

I recently visited O'Reilly's to have my car battery tested and to get some insight on a strange…read moresmell and smoke coming from one of my tires. While I appreciate that the staff attempted to help, the experience left me feeling more confused and uneasy than reassured. After mentioning the issue, I was told rather abruptly that my car was at risk of sparking and blowing up while driving -- a very alarming statement to make without any thorough inspection. We went inside to get the assistant manager, who admitted she didn't know what to do and quickly brought out another team member. They then stated that wires were burning from the inside out. As for the battery test, no clear explanation was given after the initial check. When we followed up to ask if it needed replacement, the employee suddenly said, "Actually, yes," and started quoting voltage numbers off the top of his head -- without referencing the machine that had tested the battery. It felt like the numbers may have been made up to pressure us into purchasing a new one. Before the employees even offered any real solutions, we had already called a trusted family friend who understands cars well. After we explained the situation over the phone, he was able to walk us through exactly what was happening -- without seeing the car or even looking at any numbers. His insight made complete sense and ultimately helped us resolve the issue, long before the workers at O'Reilly's gave us their alarming and inconsistent assessments Another customer nearby -- a father who had been listening -- even expressed concern that we were being taken advantage of. I understand that not every situation has an easy answer, but I left feeling like I couldn't trust the advice I was given. I hope this feedback helps improve the clarity, professionalism, and accuracy of communication in the future.

Stopped by to pick up cabin and engine air filters. Michael the manager said they didn't have the…read moreengine filter there but I could go ahead and pay for it there and pick it up at the mary esther location. Drove straight to the mary Esther location-about 20 minutes-where I was informed that the filter was now already on its way to the Destin location, the complete opposite way of home and from where I just came. Called the Destin location to speak with Michael but he was already gone for the day, I was told I'd get a call when the filter came in but that was four days ago and still nothing. The poor guy helping me at mary Esther location said it wasn't possible for him to process my refund and profusely apologized even though it wasn't his fault, he said it happens all the time. I've been a loyal oreillys customer for years while living out west but that has now changed.

Broke my watch that I've owned over 20 years while replacing the battery. He admitted he broke it,…read moreand suggested I take it to a watch shop for repair.

I had not one but two older vehicles in need of a car battery replacement within weeks of each…read moreother. So impressed with my experience with the first car, I obviously returned for service with the second. The website was easy to navigate- proper selection of battery options based on auto make, model and year. Installation cost reasonable with selection of service time suiting my needs. The gentleman who performed the actual replacement was professional, efficient and quick. Just pull up to the front of the store, the swap from bad to new takes place right there. Very pleased