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    Battery Warehouse

    2.3 (3 reviews)
    Closed 7:00 am - 5:00 pm

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    3.9(9 reviews)
    7.5 mi

    I recently visited O'Reilly's to have my car battery tested and to get some insight on a strange…read moresmell and smoke coming from one of my tires. While I appreciate that the staff attempted to help, the experience left me feeling more confused and uneasy than reassured. After mentioning the issue, I was told rather abruptly that my car was at risk of sparking and blowing up while driving -- a very alarming statement to make without any thorough inspection. We went inside to get the assistant manager, who admitted she didn't know what to do and quickly brought out another team member. They then stated that wires were burning from the inside out. As for the battery test, no clear explanation was given after the initial check. When we followed up to ask if it needed replacement, the employee suddenly said, "Actually, yes," and started quoting voltage numbers off the top of his head -- without referencing the machine that had tested the battery. It felt like the numbers may have been made up to pressure us into purchasing a new one. Before the employees even offered any real solutions, we had already called a trusted family friend who understands cars well. After we explained the situation over the phone, he was able to walk us through exactly what was happening -- without seeing the car or even looking at any numbers. His insight made complete sense and ultimately helped us resolve the issue, long before the workers at O'Reilly's gave us their alarming and inconsistent assessments Another customer nearby -- a father who had been listening -- even expressed concern that we were being taken advantage of. I understand that not every situation has an easy answer, but I left feeling like I couldn't trust the advice I was given. I hope this feedback helps improve the clarity, professionalism, and accuracy of communication in the future.

    Stopped by to pick up cabin and engine air filters. Michael the manager said they didn't have the…read moreengine filter there but I could go ahead and pay for it there and pick it up at the mary esther location. Drove straight to the mary Esther location-about 20 minutes-where I was informed that the filter was now already on its way to the Destin location, the complete opposite way of home and from where I just came. Called the Destin location to speak with Michael but he was already gone for the day, I was told I'd get a call when the filter came in but that was four days ago and still nothing. The poor guy helping me at mary Esther location said it wasn't possible for him to process my refund and profusely apologized even though it wasn't his fault, he said it happens all the time. I've been a loyal oreillys customer for years while living out west but that has now changed.

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    Battery Warehouse - batterystores - Updated May 2026

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