My phone screen cracked and I was told itd be a couple of days to repair. A week and a half later…read moremy screen was replaced w a screen that doesn't genuinely fit my phone. Within 72 hrs of it back in my care the screen went black. I was without my phone for another 2 weeks. They gave me $30/$380 back for the inconvenience. I tried to leave things at this. But my phone screen stopped working again, I take it to the UND IT and they helped me on the spot. I'll be calling in the morning to see if I can get my full refund. Why spend almost $400 on a repair that isnt going to last 3 months?! A college student with no phone during midterms for 3 weeks? Shameful. The lack of communication played a vital role.

I never have given a bad review as everyone has bad days & i support all local businesses. But I…read moreBrought my phone in on Wednesday and the guy at the desk said it would be done in a day or 2, it was just a cracked screen which takes an hour to replace, so I said i guess that would work. I did call them late Thursday and they said it should be done tomorrow. I called at 1:30 the next day after no updates and he said they were closing early and it wouldnt be done until Monday morning. Monday came and still no call, so I called and they said they were very busy and it would for sure be done on Tuesday morning. Well Tuesday morning still no call so I called at 3pm and they said it would be done in 30 minutes, i told him to call me asap when its done!! Waiting until 5:45 and after no call i called back again and he said its done but they close at 6pm and i would have to pick it up Wednesday, I jumped in my truck and got there at 5:55 and got my phone. It worked properly after i charged it in my truck. I use my phone for daily work, had a funeral and a wedding this weekend and other things I normally use my phone for so getting it back on Friday was a stretch but 6 days to fix it was much to long.

Talk about a store with heart! Came in to check on my battery after our minivan kept dying. They…read morediagnosed the problem, looked up our warranty, and replaced the battery. Wouldn't you know one of the terminals breaks while getting the battery back in. Instead of having me call a tow truck and an Uber, they found the parts to fix it in the store and spent over an hour in the blowing snow when wind chill brought the temperature below 0 deg F, by the way, to get the car up and running!! They saved St Paddy's Day! I was definitely feeling the luck of the Irish bringing my car here to this dedicated and compassionate team of professionals! Sure, they have a price match guarantee, but you absolutely won't find a more knowledgeable and caring staff anywhere! And, that's priceless!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

There are a couple guys at O'Reilly's that are really helpful. I don't know their names, but they…read morealways help me find what I need.

Needed a battery for my car as I was going go drive home for a week to see my family for Mother's…read moreDay as it died the morning I was going to drive and the battery health was on 3%. He sold me a battery that was stupidly overqualified for my car and did not need to be put in. Being a naive college student I had no idea what I should have been charged or what I needed, which they should have known. They should have been much more up front about what was needed. Take your money elsewhere!!

Had a battery that I charged 6/7 times yet in the morning no start. Took to Altra 3 times and each…read moretime was told it was just undercharged. Tried 3 different chargers at different amperage with same result in the morning. Took to competitor where they told me battery was no good with a shorted cell and replaced. I question whether tests would be the same on a battery with no warranty? As a licensed heavy equipment tech I feel I have a pretty good grasp on how batteries are to perform. Too bad been dealing with them for years with great service.

These guys quickly responded and answered my questions. They were able to diagnose my PC before the…read moreend of the day I dropped it off. Additionally, they were able to research my motherboard and find out it was under manufacture warranty, which saved me the cost of a new board.

I purchased a computer from Amazon.com that didn't work straight out of the box. Since I waited a…read morefew months before opening the computer, I didn't know the computer was defective right away. Amazon refused to help so I took it to Best Buy. As the computer is a new model, Best Buy had no idea if they could fix it. I took it to Raptor PC and they were happy to help. Raptor PC was able to send it out under warranty and save me $400. I highly recommend this company for computer repairs. I will bring any other computer problems to this company.