I had physical therapy, speech therapy and occupational therapy here. I was very pleased with the…read moreproviders. Unfortunately, I did not understand that I had to report absences to a clerk, not To the therapists. Therefore, I was released early from the physical therapist. I hope to return to complete the physical therapy.

I was referred here by my Neurologist to be evaluated for driving after I suffered a Traumatic…read moreBrain Injury Dec 2022. Alison was the Occupational Therapist assigned to this task and she is all business, getting it across to you what is required of you to get approved but yet calming and personable to help reassure you that you can do what is required.

I'm impressed with center point. Staffing is professional and attentive to my loved one.read more

Horrible place! Very dirty and smelly. Patients not cared for or checked on . Management is very…read morerude and unprofessional. Building is not secure you can just walk in off the street and walk around the center.

Please do not go here! Don't waste your time and money. Whatever issues you are dealing with, the…read morestaff here will not help fix it. They will sit there and listen but they will not hear a thing you are saying. They have a preset treatment plan for every diagnosis whether it be valid or not. When you disagree with their treatment plan, they treat you like you need to be institutionalized! They take days to return calls and are very unprofessional. I highly recommend you to stay away from this place!

I was in the PHP program here for about 10 weeks, then IOP for two. The claimed they treated OCD. I…read moreactually bought a book explaining how to do "exposure and response" once I realized they had no clue how to treat ocd. They kept my book, made copies and attempted to do the treatment on me and a few fellow patients. Now, I'm at Rogers, a clinic specifically for ocd. Where therapist are actually trained to do exposure and response. The people at JO should stick to depression and anxiety. They actually made my state of mind worse bc of their incompetence. And then when I'd say I'm feeling I was a danger to myself they would ask me to sign "safe papers" so they weren't liable.

i also want to thank my main physical therapist, daniel, and the exceptional job he did so i could…read morebecome pain-free. daniel was great. daniel was professional and helped me very very much. also, i want thank seth for everything he did for me. i of no better stronger, professional leader than seth! a huge thank you to daniel and seth!

This is an awesome clinic to go too if you need physical therapy. The building is kept very clean…read moreand all the staff is super nice. Gabi is a tech that makes your visit enjoyable! She's so nice to all the patients and always has a smile on her face. Matt is the other tech that is so nice to everyone. All the PTA's are good at what they do. They get along well with each other and make your visit fun. They truly care about their patients and work side by side with them the entire time. Then you have the PTs. So friendly. They like to work with their patients as well. So just know going here, you will be in good hands!

I wish it were possible to give zero stars. This place was truly a nightmare scenario for my…read moregrandfather and our family. His sodium levels bottomed out one night, so he became disoriented and weak - fell several times and hit his head on the tile floor. They didn't alert our family to what was going on, nor did they seek medical help. They locked him in his room and stationed someone at the door to keep him from coming out. However, no one was concerned about his health or safety. It went on like this all night. They finally called my grandmother later the next morning. He was completely unresponsive by the time they rushed him to the hospital. He was hospitalized for weeks after this and had permanent brain damage. Fortunately, space opened up at the war veterans home in Reserve while he was recovering in the hospital, so he was able to go there after. He passed away about 2 years later, and he never did return to the state he was before the trauma at Jefferson manor.

admin. dismisses all complaints regarding care and staff. many residents never see their cna's…read moreduring a full shift. cna's have been observed sleeping in a recliner in a residents room. nurse on weekends will not pass meds on a timely basis(morning med pass should be betwenn 7-9am and residents often will not receive those meds until 11am thus the noon time meds are not passed). this has been brought to the attention to the nurses supervisors and admin numerous times but they dismiss it. tratment of residents by numerous staff is neglectful and abusive.

Not a good experience!!! After my sister had a stroke this year, this was the 2nd facility she was…read moretransferred to after experiencing horrible service and catching COVID 19 virus at the first facility (Colonial Nursing Home). She was sent to Nottingham because it was the facility that accepted COVID patients. My sister bounced back and forth between the hospital and facilities and my family and I are horrified by the lack of care, number 1 and number 2, the lack of professionalism. Im sorry to say that I was almost more relieved when my sister did have to return to the hospital for further care! This experience is a first for my family and has been a total NIGHTMARE!! Once we found out that my sister would be released to Nottingham, my family and I decided to call the facility to find out what to expect prior to my sisters arrival. After the horrible service we received from the first facility, , we learned to start asking more questions. I was told by a student staff member who does a great job answering the phone MOST TIMES (I won't say any names), (1) that we'd receive regular weekly video calls with our family member. (2) Each room would have a phone so we could stay in contact with our family member... along with some other broken promises. NONE OF IT HAPPENED!! My family was trying to quaterback all of this from the state of Texas unfortunately. I know that the home health care industry is generally a "lazy" industry, but COVID made it much easier for these nursing home employees to get away with this extreme foul behavior that they would never allow nor want for their own family. The process of having a member of your family needing a nursing home is ALREADY stressful enough, along with managing the medical issues that plagues your loved one. I would call to talk to my sister and would either be hung up on, no one answered the facilities phone, or they would lie to you to get you off the phone saying they would "get someone to help". I literally called this facility twice a day for 5 days -ON PURPOSE- and never got to speak to my sister. The last day of those 5 days, the nurse that answered the phone basically told me my sister "didn't want to talk to me"! THIS was the day I started really focusing my efforts on GETTING MY SISTER THE HELL OUT OF THIS PLACE... AND STATE FOR THAT MATTER!! I cant tell you what was going on in the facility, but if I have to assume that it was anything like what my family and I experienced over the past 6 mos (4 mos at Nottingham Rehab Facility) then I'm sure my guess would be that my sister received the below minimum required care in this place. The final straw for my family and I were the "alleged" sexual misbehavior towards my sister. Once we made a plan and decided to get my sister home, I called the facility THREE (3) weeks in advance to ask them to help us come up with a plan. I asked them for a medication supply, some medical equipment and any notes they could provide for us while we takeover providing care for my sister. I had to end up going to the director of nursing to get help with that (and that's ALL I'll say about that). I was told to speak with the facilities social worker and nurse practitioner (won't mention those names). The social worker was supposed to help us order necessary equipment that would assist us in caring for my sister in the meantime. The nurse practitioner agreed to call in her supply of medicines. I was initially told the equipment would be coming in a few days (this was week 1 of 3). Week 2 and 3 comes and the equipment NEVER came. I checked each week to get an updated status because I needed to gauge what type of vehicle would be required to carry out the transfer of my sister, her things and this equipment. The Friday before I was scheduled to pick my sister up, I was called by the social worker and told the equipment COULDN'T be delivered due to medicaid rules that states Medicaid ONLY sends out ordered equipment ONLY AFTER the patient is discharged. AND that one of the most needed items wouldn't be coming AT ALL. They told me that they could provide us with the wheelchair she's been using to send home with her to remedy the issue. I GUESS WE HAVE NO CHOICE AT THIS POINT.

My wife had lacerated the first joint on her right index finger. The laceration was stitched up at…read morethe Baton Rouge General (Bluebonnet) ER. The day after the incident, due to pain in the lower part of the index finger, my wife called the Baton Rouge Orthopaedic Clinic to request a consult to determine if there was any damage to tendons or nerves. The Clinic was able to schedule a consult with Dr Michael Robichaux, MD for the next day. My wife and I arrived at the clinic and presented to the check-in desk. The intake person was friendly and attentive. My wofe was presented a registration form which was very succinct and to the point. Upon completing the registration form (5 min). We were ushered back to Dr Robichaux's waiting area. We had to wait only 5 - 6 minutes before we were escorted to a consult room by a medical assistant who removed the dressing and splint on the finger and took down the medical history of the injury. This took about 5 minutes. Dr Robichaux entered the consult room about 3-4 minutes after the MA was done. Dr Robichaux conducted an examination of the injury and conducted some physical testing to determine the extent of the injury. Following this, Dr Robichaux spent 15 minutes explaining what his findings were and what was needed to correct the damage to the finger's tendons and nerves. He even drew some pictures to better explain the options to be followed for the surgery. Dr Robichaux had an excellent 'bedside manner' and his explanations were straightforward and easy to follow. My wife was able to schedule her surgery with Dr. Robichaux for the next afternoon. Dr Robichaux's nurse, Jennifer, next spent about 15 minutes going over the pre-op instructions and re-dressing and splinting the injured finger. Jennifer was professional and fabulously polite. Her treatment of my wife was like she was treating her own mom. The checkout clerk was professional and friendly - complementing my wife on her nails - and took just a few minutes to process her out. With this encounter - the Baton Rouge Orthopaedic Clinic demonstrated outstanding professionalism and a very patient-friendly atmosphere. This organization is very highly recommended for someone who needs orthopaedic services in the Baton Rouge area.

The doctor brought a child into my exam room with him. No explanation. Didn't ask whether it was ok…read morewith me. Nothing. I have nothing against kids as a general matter but (1) what happened to patient privacy? (2) I don't like my doctor's attention being divided between addressing my medical needs and a child. And (3) it felt like the doctor was squeezing a little work into his schedule, as opposed to being fully present and engaged in his very important job.