The absolute worst experience of my life regarding home improvement. Misrepresentation from the very beginning. After comparisons, they are unbelievably overpriced. Will sell only what they want you to buy not what's available through different suppliers. Clearly, they are only profit minded and not about what the customer wants. Again, the absolute worst experience I've ever had. Not sure if it was dishonesty or just incompetence or maybe a little bit of both. Very smooth, talking sales pitch and justification,... at least in their minds,... of why they do business the way they do it and only sell what they sell. Smooth talkers so beware. Ultimately, I wound up doing a lot of rework using another contractor to correct some of the fit and finish imperfections I was left with. Beware, beware. In my personal opinion, which I feel I could back up very easily with evidence, there is nothing professional about BathPro. Recommendation, look elsewhere. You'll be glad you did. I am consulting with Lawyers now regarding possible legal action. Once, I get cleared to do so, I will post pictures and my name and contact number so you can come by and take a look for yourself. While I am sure that there are some satisfied customers out there regarding this company, I was not one of them and simply could not let this go by with the royal screwing I received from them. Beware. Just FYI, I built another bathroom in my house from scratch, got an even bigger bathtub with whirlpool, vanity, and toilet, tiled walls, and fit and finish that is second to none, for less than half the price BathPro charged me for just "modifying" an existing bathroom. Unbelievable. Wish I knew then what I know now. Hopefully with this uncharacteristic post, I can save someone a big headache. read more