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Broomfield, CO

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Bath & Body Works

2.3 (6 reviews)
Closed • 10:00 am - 8:00 pm

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SEPHORA

SEPHORA

3.3(52 reviews)
0.1 mi
•$$

Arrived at noonish on a Monday…read more Not a whole lot of activity today. They were staffed in all the correct areas (greeter, on the floor and a cashier) Today I was looking for Briogeo scalp scrub. I felt it was pretty efficient the going in and going out. The employees were able to help point me in the direction I needed to be and were pretty knowledgeable about the product. I was even able to pick up my birthday gift monthsss later. Yay! It's clean, organized and yes even feels sterilized here. They sanitize the register in between purchases. For added measure they have plexiglass between you and the cashier. Masks are required here No folks, no samples no testers, no on-site classes or mini makeovers I sure miss those :) but it's another pleasant visit to the sephora. No curbside pickup at this location. But looks like they're testing this service at other locations.

Very poor service. I made an online reservation for a 30-minute eye makeup appointment. When I…read morearrived, no one was at the front, and I had to go find an employee myself to let them know about my appointment. About five minutes later, the artist finally showed up. I showed her a picture of the eye makeup look I wanted, but the result was a complete failure. She clearly does not know how to do makeup properly. After 20 minutes, I canceled my appointment and removed the makeup she had applied. I ended up buying a few items, and the cashier asked if I had received my service. I told her no, and asked if the makeup artist was new. She said yes. So why is someone without experience placed in that position? To make matters worse, no manager came to apologize for the waste of my time. Very disappointing experience.

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Bath & Body Works - cosmetics - Updated October 2026

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