I waited nearly 30 minutes to pay but there was another person in line and no one said anything…read moreabout it.

My friend and I stopped in this location about 10 minutes before they were closing in desperation…read morefor something for my friend to wear out tonight. Kass and Brandee were both working and they were absolutely amazing. They helped her pick out something to wear, and even suggested a super cute pair of flair jeans for me that I never would have thought looked good! They were both very accommodating and super friendly so much that I am writing this review. I never wrote reviews about retail stores in a mall like this, but our experience was that good.

Another experience to again comment on the outstanding customer service this store has always…read moreprovided. Recently placed a phone order as they offer free shipping if you order from store. Kudos to Mark for providing efficient, friendly,and professional assistance for me.

they always have everything i need and if they don't, they will usually order what i am looking…read morefor. shelves are always stocked and the customer service is amazing.

Lots of clearance with buy 2 get 2 free. Store was clean and well organized. We were offered help…read moreseveral times.

Good store, friendly staff. Selection OK, but not great…read more Sale was nice - buy 1 pair, get 1 or 2 more pair half off.

Awful store. Went…read moreinto the store the other day and the employee's made me feel like I was inconveniencing them every time I had a question. Asked about video games that they were selling and was told to search through a database on a computer on their counter. I spent time going through the database to find games that I was interested in. After finding the games that I wanted, I asked about purchasing them. The employee at the counter then game me the actual prices of the games which were more than double the prices that were listed in their database. The employee then admitted that they were different because they were basing their prices off current Ebay prices! This is completely unacceptable. The store also contains tons of posters that are either inappropriate ("Girls Gone Wild") or unnecessary (Political views). Stay far, far away!

My roommate and I ventured to a game store we have never been to before in Reedsburg, WI. We parked…read moreon a side street, and we walked to the front door. Before entering, I could see massive amounts of records and DVDs through the windows, and I said "This place looks interesting." Upon entering, the place was quite clean, but the shelves were very barren. We walked toward the front of the store, and all we saw were a couple Gamecube, PS3, Xbox 360, DS, and a row of PS2 games (mostly junk). Nothing had prices on it though. We quickly asked the man at the counter if they had anything retro. He asked, "What do you want?". We said, "We're mostly interested in NES and SNES games and maybe some PS1 stuff." He didn't say a word, and he directed us to a computer on the far end of their counter and said, "Look through this database. This is a reference guide with a list of games and prices. It hasn't been updated in about 6 months though, so some of the things on here we might not have anymore." Already weird not being able to physically look at the games, but whatever. While doing this, I spot a Hori Slime controller sealed on the shelf marked at $50, and I show my interest in it. The owner says, "Yeah, I don't know why these are marked at $50. They're more than that." I'm already confused at this point. We scroll through the list for about 45 minutes, and we compile a list of things we might be interested in, but we want to see the conditions because there is no indication of condition listed. No info if manuals and cases come with disc-based games, and no information about labels of cart-based games. There is another employee in the store, and we SLOWLY, and I mean SLOWLY read the list of games to him. He is looking through another sort of database, and then tells us if they have them in stock or not. Then he goes and pulls the 12 games they did have in stock from the back shelves. This entire time, the store owner is yelling at his employee telling him he does everything wrong, and my roommate and I look at each other with disbelief. About 20 minutes later, he managed to gather the 12 games from the back, and he showed them to us. Most were in unacceptable collecting condition, and we say that we aren't interested in 5 of the games. The employee sighs at us, and then he says he will look up prices for the items. During this time, I am looking around the store, and I notice one wall is covered in anti-Obama ads, and the other wall is full of Girls Gone Wild DVDs and posters. Not quite the decor for a media store usually... Thirty minutes later, I ask what our total is on the 7 games we have left in the pile, and the employee is busy pricing some random bin of DVDs. He says he'll be with us shortly... wait... what?! I make mention that we need to get going soon and have been in the store for about 2 hours now. Less than 10 minutes later, he starts listing prices to me that are between 2 and 5 times higher than the prices we looked at in the original database! I asked where he got those prices, and he said that they are the lowest BIN prices currently on eBay. Hold the phone. You have a database of games with prices next to them, but when a customer has interest in things, you raise the prices before purchase?! We walked out, and the owner said some pretty negative things to me on my way out of the store. After leaving, I immediately left them a poor review on their Facebook page. They were rated 4.2 stars, so I thought it odd that we got the treatment we got from the owner. Turns out a majority of that 4.2 rating was the owner, employees, and their friends rating the business 5.0 with no critical feedback whatsoever. The owner responded in less than an hour when we were on the road back home. I have never seen such an unprofessional response to criticism in my life. After my review got about 50 responses from my friends, other gamers, and other unhappy former customers, the store removed reviews all together from their page. I did get a screenshot of the initial unprofessional response though, and I'm trying to get it around the web to make people aware of how unprofessional this store owner his. He's pretty much a disgrace to the gaming community. Best of luck game hunting. Hope none of your local shops are anything like this.

I had a feeling that even though TJ stores are known for plentiful shelves of inventory, that with…read morethis opening in a very popular shopping area; that it would be hit hard. However, there were gaps everywhere. We managed to find some items for our kiddos, but it was definitely by chance. They had an entire shoe rack inside another one because they were all empty, however, all the shoes they did have, were clearance. I hope the management at this location picks up their ordering to help keep this location plentiful, or it won't draw in as many people. I know if I try again and it's empty racks, I won't be returning. So definitely need to amp it up.

It is a very good toy store I recommend this toy store. the price is also really good and not…read moreexpensiv. the the service is very good

I walked into the store with my three nephews (1, 3, and 6 years old) and began looking at puppy…read morecalendars. I turned around to find multiple rows of calendars that featured women in skimpy bikinis. There was a picture that was eye-level with my 3 year old nephew of one tan, skinny, model with her legs spread apart in the sand. Her unnaturally large breasts were practically bursting out of her tiny bikini top. She had her fingers touching her mouth and everything about it was suggestive and sensual. That was just one picture on a row of equally offensive pictures. There was another picture that was eye level with my 6 year old nephew where the woman was turned around backwards with her sandy butt in a thong taking up most of the shot. I am a counselor in Wisconsin who has studied the effect pornographic and sexually suggestive images have on human cognitive functioning extensively. Exposure so young is extremely unhealthy and it sets in motion patterns of thinking that are destructive. We are setting our children up for failure and pain if we allow such frivolous sexual expression in public environments where children cannot escape it (e.g a toy store). My extended family frequents this mall and we will not be making anymore purchases at this shop until changes are made.

I absolutely love coming to this store! There are always new styles and adorable prints coming in…read morethat refresh a couple times a season and it's just a fun atmosphere. Carter's constantly has some sort of sale going on, and the quality is surprisingly top notch. I'll wash things dozens of times without fading or tears. Really nice shoes for babies, toddlers and little kids. Always cute dresses for girls. Fun swimwear. The staff are fantastic, so helpful and extremely personable. They treat you like they remember you every time someone comes in. They keep the store very well stocked and clean. Love how easy it is to open a free account and build up points to use as credit. I'll be so bummed when our daughter outgrows Carters. Between the styles, sales and customer service; this location can't be beat! (Note: this is a quality Carter's clothing store. Walmart sells "Carters" brand but it's not the same as in the actual store)