Called to schedule an appointment for my dog was told they're not accepting new clients, I informed them I'm not a new client after waiting for her to search my name my husband's name she passed the phone to someone else who told me there's only 2 clients they serve with that name and I'm not one of them (basically calling me a liar) She then found my record and proceeded to chew me out because my last appointment was last year, I was trying to explain to her that my dog had suffered from lumps (non cancerous) and I didn't want the groomer to shave over any of them, but she was over talking me, chewing me out, at that point I told her forget it and f-off. I will never go back there again, they were really nice when they trying to establish a customer base, I guess they thing they're really big time now read more