Wow! Absolutely brillant!…read more I used Laurel Tree Hampers & Gifts this festive season for gifts for my friends. I had 12 gift hampers that I ordered from them. I've never used a hamper company before, and Laurel Tree Hampers & Gifts didn't disappoint. There personal customer service far exceeded my expectations. From the moment you place the order to the moment it's delivered, communication is constant and very open. At this time of year, Christmas deliveries can be on time, late or not delivered at all. All of my gift hampers were delivered the day I requested and at the time I requested, which is no small feat considering it's the week of Christmas. They didn't let me down and can I say that the decorations on the gift hampers was totally awesome! I was absolutely stunned when photos were sent to me showing me the decorations and themes that were used to present the gift hampers to my friends. I highly recommend using Laurel Tree Hampers & Gifts for your gifting needs. They are amazing, totally professional and are very unique in their presentation of the gift hampers. They are not like everyone else. S. Palmer Wollongong

I paid over $1100 for a new surfboard to be delivered over 3 weeks ago. They have not delivered the…read moresurfboard and are refusing to refund me my money. Beware of this company

Was blown away by the scale of the store! It's like a semi department store. Great range but most…read moreimportantly the staff where very friendly and helpful and there was some great sales on summer gear! Can highly recommend checking out, certainly not your average surf shop.

I LOVE this florist and have been going here for six years despite competition being right on the…read moresame street (tacky move) If you're looking for an amazing florist who pours her heart and soul into everything she does. Treats all her customers like family and is amazing at what she does. Go and see Gina at Bloomz on Central.

I am disabled and getting to Fairy Meadow is difficult and expensive for me. I needed a particular…read moretype of battery for an alarm remote, so I phoned to see if I could purchase it over the phone and have it mailed to me. The assistant I spoke to (I don't know his name) immediately identified the correct battery, and I paid for it over the phone. He told me he lived in the same suburb as me and offered to deliver it to my home after work - an offer definitely beyond the call of duty! It was delivered the same evening. That's what I call great customer service! Thank you, and thumbs up to Battery World, Fairy Meadow!

My favourite fruit market in Wollongong. The fruits and vegetables are always fresh and the prices…read moreare very reasonable. They have a colour plastic bag system for determine prices which makes the checkout process really quick. With their really cheap fruits they normally sell them by the basket (usually a kilo). Parking there isn't too bad either. It sometimes gets crowded but I have never had a problem finding a park.

Satish Balgi from Rainbows Vacuum Cleaners in Unanderra, was wonderful solving my problem. My…read moreRainbow vacuum cleaner is 18 years old and the wheels on the dolly were degrading and breaking down. Within minutes of phoning him he identified via exchange of photos what I needed. He didn't pressure me to trade in. A replacement dolly was delivered from him in Wollongong to me in Queensland 2 days later, with the filter I also needed. He wisely asked me about this and it seems it was one maintenance task I had overlooked ! He text and spoke to me several times and went out of his way to ensure I had the correct products. I am looking forward to vacuuming with the added boost a new filter will provide. His manner was polite and enquiring and friendly.

Sure. Does as I have searched for weeks for a particular item and to no avail. Then I triedCook…read moreShop Plus and straight offf had one. And put it aside for me for a few days till I can pick it up. So happy

This is one of my first ever Yelp reviews and I decided to write it after visiting beautiful Bowral…read morein the Southern Highlands of NSW. I have been there a few times over the years but only for days trips. The last time we went for the weekend which gave us time to explore deeper and get to do more shopping. The lovely long main street is filled with great little boutique shops but unlike most small towns the shops were useful and not just filled with tourist junk. We wandered into Cook Shop Plus because i was looking for a particular kitchen appliance that i was unable to find anywhere in sydney. As soon as i entered it felt so welcoming and i could see why the store was full of people. The decor, layout and products were amazing. They stock a huge range of kitchen utensils, appliances and homeward products. There are your standard top of the range products but what i liked most was they still stocked more affordable brands such as Maxwell and Williams. They also stocked a range of food products from local producers, pancake mix to jams and relishes. The thing that i was impressed by was unlike most kitchen shops where is feels un-imaginative and quite clinical, Cookshop was well presented and it felt like they were really proud of what they had to offer. It was colourful and with a staff member at the back making himself a coffee in the display kitchen it gave off a really relaxed and chilled atmosphere. Now i suppose like any shop you go into the real teller is how the staff are and how they treat you as a customer. The staff were really helpful and not pushy at all. When i asked questions they seemed well informed and recommended products based on usability and personal option rather then how much they cost. Example being when i was looking for a can opener and they ranged from $12 to $45, the young lady told me that the $12 was crap and tends to break if used a lot but the $24 was great and she has had hers for 4 years without an issue. When i did ask about the product i had come in for i was advised that they didn't have it in stock but if i liked they could order it in and organise shipping to me in sydney, it wasn't necessary but i appreciated the effort she went to. Now i know this has been a lot of info and you might be asking yourself how good could a cookware place have been, but i can't speak more highly about the place and I am really impressed that good old fashioned customer service is alive and well still. Next time you in the highlands i recommend you drop in and see for yourself.