The item was not delivered, I requested it to be delivered by 3pm, the parcel was not even delivered by 5pm and I clearly stated this is being delivered to a workplace which closes at 5pm. It is now the next day and still this has not been delivered; the whole point of the surprise on this date is effectively ruined. On top of this I was charged $17.00 for delivery. Definitely not happy about this, I called and emailed Baskets Because called and there has been no information given to update me they told me nothing could be done. Was not even given an apology read more