Great customer service and fantastic selection of undergarments in every size, style and color. Pretty decor and pleasant environment to try on a brassiere. Also, I was very pleased with the price of my purchase. I will be back! read more

This place has everything you need from underwear to swim coverups. The ladies that work here are very knowledgeable and are willing to help ask any questions. We stopped in here because we saw the swimsuits and noticed it was an extended store. It's a great shop if you're looking for undergarments, shape wear, lingerie, and even swimsuits. read more

Basics Underneath - Lingerie Near Me - New Orleans, Louisiana

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Y'know it's fine. We've all changed shape slightly during this last year... So I went and got re-measured before I started investing in new bras. And yep I had changed sizes slightly since I was measured over 6 years ago. It happens. I was offered a host of options and ended up with a couple. And they are working fine. The sales person was helpful and listened to my concerns. No hard sell tactics here. Masks all around and there were only a couple of people in the store when I was there. Hand sanitizer was available too. read more

I purchased an undergarment from Basics Underneath, which I wore ONE TIME and the underwire popped out. I took it back to the store, and regardless of it being defective, they would not exchange or accept it as a return. This boutiques' policies are immoral. read more

I'm not sure how long this shop has been here, but since I'm always in the market to shop at new (to me) lingerie shops, I was happy to discover this spot on a recent outing. Basics is anything but basic- they have a lovely selection of "every day" bras and underwear as well as things that are a little fancier for the times when you want to mix it up. I happened to be in the market for a strapless bra, and Basics had a lot of options. The staff was helpful and friendly, and although I haven't purchased anything yet, I will be back when I am ready to make my move. In the adjoining room they have a fantastic selection of swim and workout wear that is sure to make anyone feel fancy on their next trip to the gym. One thing that I especially liked about this shop is the attention to personal details- they had lotions and body sprays along with clothing and I like that for times when you want to pamper yourself all the way. read more

Basics Underneath - Lingerie Near Me - New Orleans, Louisiana

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The first thing that hits you when you walk in is this absolutely divine smell of orange blossoms and jasmine. Every time I've arrived, I just wanted to stay and keep on breathing in the glorious fragrance... and of course browse the unmentionables! Basics Underneath is a rather plain name that belies the fact that there's an excellent selection of brands, styles and sizes, from simple Calvin Klein sporty deals to lacy racy numbers. Hardly "basic"! My all time favorite lingerie is made by Huit, not always easy to find, but once I find a store that does carry it, I'm a customer for life. This is the *only* bra that no matter what, fits me perfectly, is comfortable and gorgeous too. I know every luxe-loving lady out there is all about La Perla, but I have bought their bras, easily 2-3 times the price of Huit, but I was never completely in love with any of them the way I am with Huit. So, finding the perfect bra for only 75-90 dollars? Yes, please. I appreciate that the sales ladies are there to help you... *if you need them* I stress that because there's nothing worse than having an overbearing saleslady begging to help you find your size, measure you etc (which is why I stopped shopping in Victoria's Secret ages ago, not to mention their bras suck). Speaking of size, I don't think I've ever been in a store that had so many bras in unusual sizes, some I had never seen before in a pretty style you would expect to find them in. I think this must be their specialty. Do check them out whatever size you are! They also have bathing suits, pajamas, nightgowns, stockings and all variety of lingerie. I found my Huit bra immediately, tried it on (the dressing rooms are lush) and bought it. When I got it home, it still smelled like the store. Clever. I just want to go back now and buy more! read more

I walked in needing a new bra and walked out feeling so confident with my purchase. Thank you to the amazing sales associate who helped me with my purchase. read more

Ladies, this one is for you. Have you ever been professionally bra fitted? Have you recently gained or lost weight? If you answered no to the first question or yes to the second, you need to get to Basics Underneath. I've been a Basics Underneath customer for several years. I was professionally fitted years ago (I was already wearing the right size, less common than you think). However, I recently lost weight. I thought I just needed new lingerie, but NO, my size had changed (went down a band size, up a cup size). I was shocked. The ladies at Basics Underneath worked with me to find a "bra wardrobe," new bras for a variety of purposes & in several colors, all in my correct size. They will not let you leave with an improperly fitting bra. Also, not every style within your size will work for you; they will work to find the ones that fit and look best. The level of customer service at this store is outstanding. Basics Underneath also carries a variety of Spanx items, including swimwear (who knew?). Gentlemen, you can pay attention now. Basics Underneath carries some beautiful lingerie, not all of it is basic. There are many items that would make great gifts, not only lingerie but also loungewear. Ladies, do yourself a favor. Stop buying bras out of catalogues and get professionally fitted. Do not wear ill-fitting bras. Dress yourself for the body you have today, including your undergarments. Go see the ladies at Basics Underneath. It will change your life. read more

A staff member walked in on me in the dressing room and instead of apologizing and quickly leaving she stood there with the curtain open and explained that I was in someone else's room. I then said "well, I'm naked so could you...?" And she said "no". I was put in that room by another staff member. I left the store without getting an apology from anyone. read more

AHHHH! My new favorite place for bras!! I'm a little busty, so it's always been difficult for me to find the perfect bra. The ladies at Basics Underneath are so incredibly helpful and made the experience all the better. Through this amazing little shop and the genial workers, I was able to find the PERFECT bra! Imagine my excitement when that happened! I even found a strapless bra that could hold me up! Now that was quite a miracle might I add. I also tried on a few swimsuits. They're on the pricey side, but I feel like they're totally worth it for the support that it gives me. I absolutely love this place and can't wait to come back for more! Better believe I won't be buying another bra from Victoria's Secret. read more

My two favorite bras are from Basics Underneath and I swear, they are my favorite because they actually fit! I agree 100% with Susan W., they will not let you leave with an ill-fitting bra. The owner helped me on my first visit, and another salesperson on my second. They both had a highly trained eye for fit, and were quick to point out where certain bras just weren't fitting. I'm grateful to have discovered my true size, and I'm unlikely to shop for bras anywhere else in the foreseeable future. A note on price: even though the bras are a few bucks more than if you went to the mall, I can really see the savings in having two or three really nicely fitted bras you can wear with everything, instead of dozens of wrong-size bras that can each only be worn with certain clothing items. The staff also seemed happy to help me find bras on the more affordable end of their scale. Most importantly, both times when I went in for one bra, I didn't feel pressured to leave with a whole sack 'o' lingere... the sales clerks remained focused on the task at hand--finding a workable bra within my specifications. read more

It was an interesting shopping experience. The ladies have no problem getting up front and personal. This is not a place for shy ladies to go. They seem really dedicated to helping you find something you'll love. I purchased something I thought I would love then after an hour of wearing it, the fabric irritated my skin to the point of rash. Unfortunately, they do not have a return policy. I should have asked when I purchased, but I assumed incorrectly. Their website also has very little helpful information (like hours). The hours on Yelp seem to be correct, which means that the hours are not convenient to people who work. On the whole, a nice shop. I'm glad it exists, but I will probably not return. read more

I have bought all of my bras here for years. I recently spent quite a bit of money at the shop and returned a few days later to return a bra that I wore for a total of two hours, because it was so uncomfortable it left a welt on my side. The shop refused to take it back even though I had the receipt and the tags and it had only been worn very briefly. I own a retail shop and I understand how expensive returns can be, but this is just greedy and wrong. Next time I will go to Dillards. read more

I went in with a couple requests, and they found me exactly what I wanted! The staff was so nice and helpful, making sure each bra fit, and giving feedback. Don't be shy, they're not judging you! They want to make sure it fits properly! The bra I ultimately chose was a little bit pricier than I originally planned to spend, but I just kept coming back to it. After wearing it for only an hour I've had a life changing revelation that a good bra is worth the money. That's not to say you have to spend $100 to be happy, but don't let the price deter you. Think about how much you use it! I will never go to Victoria's Secret again, I love Basics! read more

So disappointed that you aren't open when you say you are... that is really sad. We had one opportunity to shop for a bathing suits before many places closed and chose your store only to find you closed early. That was not treating the customer right. Here is to hoping this one star review will be just as inconvenient to you as your actions were to us! read more

I have always loved this store, everyone is so helpful, and they have a lot of different styles. I had a problem with a bra that I purchased, and they were so nice to offer to fix it or take it back. Since I really liked it, I opted for them to fix it. When I got it back, the underwire broke again...and they're going to allow me to return it, even thought I purchased it 6 months ago! Their customer service is amazing! read more

Try buying a bathing suit in New Orleans in June! Not an easy task. Basics staff were friendly on the phone, managing my expectations toward the lower end, as they had very few one-piece swimsuits in stock. It was worth taking a taxi from downtown to visit. They were helpful, encouraging, and I scored an epic swimsuit! Good people. I would go again, only earlier in the season this time! read more

I went here the other day looking for a bra for a special occasion and had the best bra shopping experience of my life. Like I actually left feeling really good about myself...which I don't think has ever happened. The staff was so helpful! She listened to what I was looking for and picked out a bunch of beautiful options for me then made sure I was getting the right size. She was super positive and kept telling me how good I looked - and who doesn't love that? The selection was amazing - so many gorgeous options. They have a good price range too, in line with Victoria's Secret but I felt like the quality and variety was a lot better. Will definitely be coming here to do my bra shopping from now on. read more

I went to get a swim suit and I told the lady helping me that I wore a 38D which was what I was told at victoria secret about a year ago. She looked at me and immediately said you are not a 38D I can look at your rib cage and tell. After I bought my swimsuit in the correct size I went across the street and got fitted for a bra. My correct size is a 34DDD and oh my god what a difference! I am 23 years old and there is no way I should hate bras the way I do but now with the correct fit I am extremely comfy all day without the urge to rip my bra off as soon as I walk in my door. The staff are extremely helpful and sweet. They go the extra mile to make sure your fit is correct and I have no regrets visiting this shop. They are on the expensive side so be prepared to make an investment but for something you want to be comfy in everyday it is well worth it. read more

TERRIBLE CUSTOMER SERVICE. I'm a local and have shopped here for all my bras; however, after my most recent experience I will not be returning. The whole gimmick at the store is to sell you expensive bras based on the fact that you have been buying the wrong size your whole life at big box stores. So I'm a 32C at most normal places and they tell me those places are wrong and I'm REALLY a 30E. Since only high end expensive bras come in this obscure size.... Anyway, that was actually fine with me up until now because the store is close and I usually buy high end brand names anyway. The last time I went in, they measured me and brought a bra to the fitting room. I immediately told them it was too tight but she assured me with the straps adjusted it was the right size. I said ok since it was better with straps adjusted but should have stuck with my first instinct. I got home and after wearing it 15 minutes realized that it was way too tight. I brought it back the next day and was told there was absolutely no possibility for exchange since it was on sale. I would have even take a lesser store credit - anything since I will never wear the $55 bra that I bought one day ago (that was the sale price btw). I didn't even pick the bra off the rack and was NEVER told it was a final sale. Needless to say, I won't be going back. You would think they would treat loyal customers better but it seems not. read more

I stopped by here summer 2014 and was so pleasantly surprised. I have always had trouble finding supportive (34DD), attractive yet not too revealing bathing suits, but I found the PERFECT bathing suit here. It was expensive, but I feel AMAZING in it. If you have trouble finding quality bathing suits that make you look and feel good, shop here! I am about to go on a trip and read more

I absolutely love shopping here. The staff is incredibly helpful, knowledgeable and friendly. Most places don't carry a size 30 band but Basics always has exactly what I'm looking for in a size that fits me! They know their inventory really well and they make shopping easy by pulling everything they have in my size as soon as I walk in. They really are the greatest. They also have a fantastic selection. I highly recommend shopping here! read more

I've never had such an amazing, supportive, comfortable and beautiful bra! Customer service has always been outstanding.

I bought a pair of $91 pajamas here, and they ripped not two weeks into wearing them without even washing them. I am so SO disappointed with this store. When I went in to complain about the tear, they were nothing but rude and uncaring. They told me I could just go to a seamstress myself and get them fixed ON MY DIME. What a despicable establishment. read more

Purchased a bra ,was accidently sold the incorrect size (of the two identical bra's) I TRUSTED I was sold the correct bra. I became aware of the transgression when I put the bra on, and it rode up my back (do to it being ill fitting.) I tried to return the bra immedietly (put it on ,and took it off never went anywhere with it on) for the correct one. I was told because I removed the tag (because I TRUSTED I went home with the correct bra after spending plenty of time there) I could not exchange the bra. It was the stores mistake, I paid twice. They care more about taking a numbers loss then losing a customer. They preferred I take the loss, than do the right thing. I was highly excited to find them because I loved them more than the quality store I had been purchasing bras from till date. The staff was friendly and helpful but that doesn't correct the issue, therefore I am sad to say I won't be sho(pping here again. read more

Love the selection of swimsuits! I went to about a dozen places looking for bathing suits with not luck. I was able to find two really great suits that I absolutely love. Sure you might spend a little bit more money, but these suits will last. The young girl working there was really sweet and helpful. read more

Best bra shopping experience ever. outstanding personal service, including selecting things in my size, checking for perfect fit, and letting me know when something just didn't look great. Excellent selection, including small sizes, and a variety of price points. read more

Incredible service. I was in there & the girl attending was by herself & trying to help 3 different clients, so I had to wait for her attention for about 15 minutes, but totally worth the wait! She measured me & told me I have been wearing the wrong size bra & immediately got me fitted into supportive bras that have changed my life. My back pain was immediately relieved & they had a great selection of sexy and practical lingerie so I picked up a couple pairs. The best bras I've ever bought!!! Will NEVER go to BS (oops! I meant VS) again! Definitely one of the best lingerie store in the city. Every woman needs to visit here at least once! read more

The employees and owners are nice enough, though the salespeople must not be as knowledgeable as they project themselves to be if they sent me home with the bra they sold me. An $80 strapless for my wedding, they clearly brought me the most expensive option and I trusted their "expert" opinions. After wearing it once, the bra crumpled and developed terrible creases. When I brought it back, the manager (owner?) refused to give me full credit for the now-useless bra, because it had been worn. If I hadn't worn it, I never would have discovered the problem until my wedding day. The only reason I'm not livid about this experience is because this didn't happen. The manager told me that the bra was not the correct shape for my breasts. You would think that the people fitting me would have taken this into account. She did exchange the bra for one that cost $30 less, so that money may as well have been flushed down the toilet. She also lost all of my subsequent business, which is a shame, because I had noted a few items I wanted to come back for. As a new mother, I need a new set of bras; I suppose I'll find them elsewhere. This really comes down to "buyer beware": beware of anybody who's trying to sell you something. Color me seriously disappointed. read more

I never go out of my way to write reviews, but the customer service I experienced here was so awful I had to say something. I came into the store this weekend looking for a bra, something I struggle with due to deeply seeded self esteem issues. I was expecting professionalism and respect and instead I was ignored. My insecurities were not taken into consideration when I asked for help but rather, blasted on display. The woman working behind the counter acted as if I didn't belong there after I was unresponsive to her pushy attitude and as a result, exposed the company's true motives. I will never be back and after this experience I would recommend Basics Underneath to a friend. read more

Jeeze, I just love this place. Seriously. I needed a strapless bra which I was dreading to buy even from my favorite lingerie store but they did it again! Peggy, the bra specialist (because the people who work here are beyond sales associates, I'm convinced they have degrees in lingerie) greeted me the minute I walked in the door and asked if I needed help. Ohhhh yes, Peggy, I need help! She looked up my size on the computer (because they have a file on me with all my past purchases and items I like - RIGHT?! I love this place!!) and found the PERFECT bra for only $65! It has straps that can be removed or converted into different ways, which she showed me how to do!! The price point is comparable to VS but actually made in my size from a cute & local boutique store with excellent customer service! Truly, such a great experience! I can't rave enough about the quality of the product and the knowledgeable staff!! 5-stars. This place is "as good as it gets!" read more

After spending a couple of hours at the bra shop in the mall, I left frustrated and braless. Went to Basics Underneath and Izzy picked the right size and bra with the first try. She brought many different options to compare and made sure I made the right choice. She was effortlessly juggling three customers at once and none of us had to wait for her. She was so helpful and made this such a fun, comfortable experience. read more

WILL NOT EVER SHOP HERE AGAIN! I went to this store for the first time yesterday looking for a cute 2 piece for a photoshoot. Upon entering I heard one employee speaking to a customer in what I thought was kind of rude manner, I let it go, I was distracted by my shopping. A few minutes later I was approached by an employee to see if I needed assistance. She ask me what I was looking for, she just asked my bra size and started grabbing pieces. She was grabbing things I wasn't even looking for so I told her (so she didn't waste her & my time) & she still didn't listen. She was pushy & not paying attention to my wants/needs. She walked to another section of bras where she tried to talk me into a bra, I told her no, that it wouldn't fit me. She continued to try & push the same piece on me, I declined AGAIN. She even STILL tried to tell me about that same bra somehow thinking she was going to convince me. I tried to tell her no again, her exact words, while GRABBING MY ARM & interrupting me were "If you would just stop & listen to me, I know what i'm talking about, I do this all the time." I had to politely & as calmly as I could tell her that since she "knew so much" that I had to leave because I clearly couldn't be helped here. On my way out the other employee had apologized but the damage was already done. I had read the reviews before going & that's what convinced me that I should shop here. Yes the place smells nice, yes they have a nice selection but all that is taken away by the attitude of the employees. I know this is a long rant but moral of the story is: don't go here unless you want piss poor service from a snob who thinks she knows everything and more about your body size than you because she works at a bra store. Especially considering I had at least 2 $95 bras in my hand, not including the bottoms I would be getting. That business lost out on a good sale because of the attitude of the employee & I will never be back & I will not send anyone there. read more

I cannot praise the staff enough here. Basics is amazing! The staff is extremely helpful and informative when it come to sizing. Basics is a go to place for beautiful bras in all sizes. Izzy helped us find a proper size and recommended various types of bras for everyday and athletic wear. They will even order you a bra if it is not available in your size and offer to ship the bra to your location if you are from out of town. Absolutely amazing selection and such friendly employees. read more

A wonderful little store near the Whole Foods on Magazine St. They have exactly what the name suggests - basic bras and underwear, some hose/tights and shapewear (Spanx, etc.), and some swim suits. What I love is their attention to fitting you *just right* and the range of sizes. For us well-endowed women, it can be difficult to get a good fit in a bra that is pretty. Now, the bras aren't lacy, sexy things but they aren't Sears circa 1958 either. I loved that they took the time to measure, look at the way each bra fit me and then made suggestions for better choices. read more

Thanks for helping with my daughters fitting! Even though you don't carry her size, you guys are awesome and very accommodating!

Basics Underneath offers a variety of fine American and European lingerie. Many styles of smooth, nude everyday bras, special day bra and panty sets, underwear, shapewear, sleepwear, hoisery, bridal and maternity. Expert bra fitting every day! Staff is wonderful - be sure to ask for champagne while shopping. Lovely atmosphere! read more

I went in to buy a few new bras and the two sales people where so helpful in finding sizes - checking for the right fit and giving product information. For a working mother who doesn't have much time for shopping the girls at Basics made it easy and fun to get a few new things that I really needed. read more

I walked in to this store not expecting to find much for my upcoming boudoir photo shoot. However, I was in heaven as soon as I walked in the door. I've never been in a shop where the salesgirls were so helpful and knowledgeable. They made this somewhat daunting task wonderful and fun. And the smell, oh the smell... I want me and my whole house to smell like that! read more

I love Basics. Joi is definitely right about Huit bras- I just bought my first one from basics and think it is amazing. The sales girl was polite and helpful in finding me the right size (which was different from what I normally buy). read more