I will never return! While Dr Coppin appears to be competent and was "polite," he came across as patronizing. I am not a feminist, but I felt incensed by his atitude and smugness. Other women have told me they felt they same way. Furthermore, I was horrified by his policies - although I admit, I stupidly signed in agreement. No where else in town requires such a huge fee if you cancel!
As it turned out, I cracked a tooth and had to get a crown one week (different Dr.) before the date of this appointment. My mouth was still very sore, but I was told I could not reschedule without paying this huge fee. That was disheartening, and after his additional surgery, I was overly miserable. I would never ever want to go through that again, and I would
wish it on nobody!!
What followed was even more unbelievable since this happened shortly before Christmas! I used my FSA (Flexible Spending Account) credit card to pay for the proceedure as required upfront. Thank goodness for this because the FSA payment took longer to go through than it should have, and the FSA staff apologized,stating they made a mistake. When I learned of the issue, I immediately called Dr Coppin's office and gave them a heaads up. As Murphy's Law predicts, the FSA did not get this rectified by the date promised. Nevertheless, the lady in billing started putting the card through the following day and two to three or more times each day for a week. In my opinion, this was not only mean-spirited, but ugly. It cost me nothing extra, but I could see this could cause a single mother struggling or anybody else for that matter, to go under as since most credit card companies charge for each transaction that fails. And at Christmas time...really! What type of a business does this!!
My only conclusion is that this entire business is only interested in money and has no compassion or concern about the community. Shame on them!!! read more
