Paola is fantastic to work with! She's patient when issues arise, completely engaged and flexible…read morewhen drawing out designs, and she's available at any time I need her. She's always sweet to me even though I was the reason for multiple delays with my first order. She has an amazing work ethic, she puts her customers first and she remembers her customers by face when they walk into her shop. I can tell you from experience she cares more about her clients then making a sale. My son gets excited knowing we're going to go by her so he can play fetch with and pet Finn her doggy while we're there. I was recommended by a waiter from a nearby restaurant to come see her because as he said, she's really good and they get all their uniforms thru her! Their uniforms look good! My first visit went like this: I walk in with 4 shirts in a bag. There were two customers already in line. I noticed right away the rapport Paola had with them. They were getting things made for their employees. One guy was getting shirts, jackets and hats from the in-store inventory in various sizes and designs for Paola to customize for his new employees. That took quite a few minutes which i understood. Two people walked in after me and she recognized them immediately. Paola asked me if they could please go ahead of me as she already knows their orders and it'll be quick and that way she can dedicate more time to me afterwards since she would have to work with me to draw out my design. Of course I agreed and she was right, they both were done within a minute. Paola then walked me thru her process and made sure everything I requested was correct, she even brought over the spool of yarn to ensure that was the exact color I was requesting. She told me she would text me within 2 days with a sample embroidery of my design. Two days later (on a Friday) Paola texted me with the prefect embroidered sample. Unfortunately I misplaced my phone while it was on silent and didn't find it until after 9p that night. I felt horrible when i found my phone and saw that Paola had texted me throughout the day and kept her shop open two hours late because she was so worried that something had happened to me and she wanted to make sure i was safe! I reached out to her the following morning and again her concern was for my safety, she never once treated me differently because I made things harder for her. I've never had anyone care for my personal safety outside of being a client ever, but as time went on I've found out that, that's just who she is as a person! Monday came and i brought two more shirts to her along with a request to change one of the two designs as well as the placement of said design. Her response was yes, no problem, I'm so glad you're okay, i was so worried for you. She asked me to text a picture of the design and she'd send me a new embroidered sample. I found a picture of what I wanted online. I didn't confirm the color on the changed design and realizing this Paola sent me a mock up of the design before making the embroidered sample. I accidently confirmed the wrong colors. The following day i messaged her asking if she had done it already, knowing full well if she had completed my order it was on me for being wrong. Thank God, something told her to wait on it and she listened. We then confirmed the colors and she told me she'd have it done by the following week. The following week came and I was out of town most of the week so I had to delay my pick up date. When I finally got my order, it was better than I could've expected! My husband looks so good in the clothes Paola made for him! He always had a thing with not finding shirts that both fit him well and look good and thanks to Paola he now feels confident in her designs! Thanks Paola! We recommend everyone use your service. You're an amazing woman who runs your business with a golden heart. We appreciate you and will be returning for all of our needs!

They do excellent work! Very prompt and willing to work with you to come up with the best product…read morefor what you need! Highly recommend!

We needed a cute gift for our puppy sitter and really couldn't find anything we wanted to buy. Then…read morean friend mentioned getting a T-shirt and that started us looking ... we decided to design our own. Well that turned out to be too expensive until we found Steve's shop Super T-Shirts!! We called Steve's 1st OMG he answers the phone!! 2nd we sent our idea in an email and he emailed back with what it would look like from his end!! and Ordered the color we wanted ( very nice high quality shirt) then used his incredible laser printer to print the shirt!! ( not iron on sticky letters) it's beautiful to the eye and the touch!! and all for $16.00 WHOA NELLY!! how generous is that!! Thank you Steve!! we will be back and we will tell everyone we know about you!!

We are raising money for our social activities at our condo complex. We visited several vendors,…read morebut selected Super T-shirts for best selection and price. The women loved the t-shirts that had a feminine touch with the cap sleeve. We have started our fundraising with some nice quality t-shirts with the logo that Steve, the owner, digitized. Now we are selling some more fun shirts with some great artwork on the back. Think we will also be ordering some beach totes and sweatshirts. Will probably be doing embroidery on those.

Overall the quality of the printing was an 4 out of 5. The only issue we truly had was our black…read more There seemed to be an issue with having a slight black gradient. The Customer Service is terrible. I went here based on a referral and wont be back. When they called to tell me my proof was available (at 4:30PM) I said, I'll be by tomorrow morning to check out the physical proof. This brochure was for an extremely important event. I showed up right as the shop opened. They sent me on a goose chase to find my proof. Went to the MLK location, then drove to the Edison Mall location, which didn't have it. Then went BACK to the MLK location only to find a proof that was printed without the printer being calibrated, on glossy paper (it was supposed to be matte) and not cut or folded. They did say they were sorry and would provide me with a gas discount. (which by the way was not included on the final invoice). They told me my job would be ready on Friday... then it was Monday... then it was Wednesday, then it was Thursday morning. I personally went to pick up the job Thursday morning. Got back to the office to review with my CD and AD. We had a phone call to recap our issues which resulted in Palm Printing getting very upset and hanging up.

Excellent service and quality print work. Yadi Vargas is an absolute pleasure to deal with for my…read moreprojects.

Excellent personalized quality service! We needed a custom item in less than 24 hours. Joy…read moreresponded immediately and gave us not only 1 but 2 amazing items. This store was exactly why small businesses are the only way to go!

In a sea of people who won't do custom work; here you find a great place to voyage to…read more I never had to visit the store! I emailed in my custom stiching and embroidery needs, they emailed me back a proof, and BAM! They sent me an invoice, and mailed it out. This was so easy, and they didn't require minimum orders. I will be back for more custom stuff for sure!! Thanks for being a joy to do business with!

I have gone here three times and the first few times they were good . This last time I was not as…read morehappy. Their quality is very good but time and cost wasn't great. The first time we got a golf flag and golf bag embroidered. It took close to a month but the price seemed fair. I then ordered bridesmaids gifts. Quality great and getting them was quick because I told her I needed them ASAP, so it took 10 days. The most recent order took three weeks but that was quick because I had to get Fiona the correct emblem to embroider. The cost was higher from the previous year ( and just had the emblem and not my initials on the golf bag). Word of advice... ask for price before you leave the merchandise.

I have been going here for years and love the quality of their work. The staff is great at…read morecommunicating with you throughout the process. Worth a pop in!

I have been purchasing DTFs and UV DTFs for about 3 years now and always have an absolutely amazing…read moreexperience with this DTF printing store! From start to finish. The quality of the prints is outstanding--vibrant colors, sharp details, and a durable finish that really stands out on fabric. The staff was incredibly helpful and knowledgeable, one time I placed a pickup order and could not find the location and the staff member offered to find me in the parking lot and walk me in! Great customer service. Turnaround time is always fast. DTF printing with reliable service and fantastic results, I highly recommend this place. I'll definitely be coming back for future projects!

I was referred to Edison Custom Ink by a screen printing business in Cape Coral. I have a Grandma…read moret-shirt which only had my first grandchild's name on it. Since I had another grandchild about three months ago, I needed her name added to the shirt. I was told that they were able to add it. It was finished in about 4 hours after I brought it in. The color scheme coordinated with the original color scheme perfectly. I was very surprised how well the shirt turned out. I would highly recommend Edison Custom Ink.