Russell has great products. The problem begins with ordering. I called on Monday and…read moreordering a garmin navionics vision plus mapping card. The gentleman was great and said it would be shipped that day and I would have it by the weekend. Side note i ordered it at 9:49am on Monday morning. Wednesday 30 minutes before they closed it still had not shipped and a very nice lady somehow got a tracking number for me but still would be shipped until Thursday. Russell seems to have a problem of promising customer and failing to follow through. Shop elsewhere if you would like your item in a timely manner

Had to order a second active Target one because the first one I purchased from them failed they…read morethrew it in a box two times the size of the original box with no padding and no shock absorption UPS beat the living dog s*** out of it when I called Russell Marine to complain about it they basically made excuses for the way it was packed and blamed it on shipping not their problem do not buy from them the box look like it was kicked from Kansas to Florida by somebody's foot and then ran over by a truck there was delicate electronics in there I waited more time than I should have for it to be shipped and they really don't seem to care I will no longer be doing business with them and I will tell everybody I know the same thing do not use them

Great service before and after the sale. We bought a boat back in April and they continue to…read moreprovide outstanding customer service. Also the food is good at the marina. Boys on the dock are super helpful and the manager goes above and beyond to make the day at the lake perfect.

From the owner: No matter what type of boat you're looking for... pleasure boats, fishing boats, or family boats,…read morewe provide the only on-water dealership in the state of Kansas. Only at Shady Creek can you test drive your boat before you buy it. New and used, sales and service. Rental slips, gas docks, and full-service marina restaurant and shop.

Absolutely will NOT use this place to work on jet skis again. They had them for over 4 months and…read morecharged us a ridiculous amount. Took them to another local dealer and they showed us the incredibly horrendous job they did and they still aren't fixed. Don't take your marine items to this place if you want them fixed correctly. The customer service and communication provided was also very poor. Will never return and hope others don't go through the same.

I had them put a level and wheels and tires on my F150. I am a very particular individual and they…read moredid a great job. They even put up with all of my questions along the way. Additionally they went out of their way to find the wheels I was looking for and had some great suggestions on tires. Lastly when I had a small adjustments that needed to be made they took care of it immediately.

He recently did a bench seat for us for our 1950 Chevy truck and he did an excellent job! We'll…read morenever go anywhere else!!