It was such a pleasure doing business with Lyndsey's Linen of Detroit. The owner, Ms. Carolyn…read moreCannon was very friendly, professional and so generous in sharing her expertise with me. She helped me to provide the most beautiful, and perfect wedding memory for my son and daughter-in-law. My order was prepared and ready on time so that I could present an elegant presentation at the reception hall. I highly recommend this company. It is a jewel in the community!

My mother-in-law and I are planning a birthday party for my husband at the end of August. She has…read moreused your company for multiple events and wanted to continue with you for my husband's party. She was aware that an appointment was needed, so she called and spoke with your intern. She could not remember her name, but based on the conversation that she relayed to Blair, that is who she figured she talked to. She was told that we could come on Friday at 2 PM to look around to get ideas for colors. When we arrived on Friday at 2 PM, we were greeted by Blair. For her only having been there for six weeks, she provided phenomenal service. I mean, absolutely amazing service. I was surprised to hear she had only been there for six weeks. I wish I could say the same for your manager, Crystal. Blair explained that Friday wasn't a day they normally made appointments, but she understood the mix up. My mother-in-law asked if we could just look around and Blair said she would ask the manager. She explained that since this was their pick-up/delivery day, they were short-staffed and that was why Friday wasn't ideal. Blair returned after talking to the manager and asked if wanted to make an appointment. Considering I had taken a half-day off work, I wasn't too keen on rearranging my schedule again to come back. My mother-in-law asked to speak to the manager. Blair had no problem going to get her. When Crystal walked up, my mother-in-law immediately commented that she looked like she had an attitude. And she did. Her body language was not inviting and definitely not welcoming to new customers. I understand that it's a warehouse and it is hot, but her demeanor coupled with her attire was immediately off putting. She walked up with her cell phone in hand and said the same thing that Blair had said about it not being a good day and the back not being set up for an appointment. Since my mother-in-law had been there numerous times, she said that the visual look of the warehouse wasn't a big deal and expressed that she really just wanted to get ideas for colors for tables for the event. Crystal went on to say that most of the staff was out doing set-up and as she talked about it, she went to look at her cell phone while she finished talking. I hope I don't have to explain how dismissive that was for the manager of your establishment to start scrolling on her cell phone while she's talking to two potential customers. My mother-in-law asked me if I wanted to reschedule and at that point, I told her that I did not want to spend my money at Lyndsey's Linen. I work entirely too hard for my cash and I am extremely particular about where I choose to spend it. I considered that a teachable moment and told Crystal that it wasn't so much about what she said, but about how she said it. I shared that looking at her cell phone while finishing her sentence was dismissive. She went on to say that she had an event with 300 people that was in the process of being set up and that was why she looked at her phone. While I understand her desire to take care of that, the 300 person event was not my event. And I hope that she is that attentive to my event if it came around, an additional thirty seconds to be present in our conversation would have gone a long way and would not have affected the 300 person event. This is what I said to her. Crystal's response was to say that either we were going to look around or not and she turned to leave. I should clarify and say that she didn't even finish the sentence before she turned to leave, but said it as she was walking away so most of the sentence was stated with her back to us. I can understand being busy and being frustrated by other events or logistics or staffing, ultimately, that isn't the problem of the potential customer. As someone who has never encountered your business, my first impression is one that isn't great. I believe in teachable moments. That is why I said something to Crystal about the delivery. Had she packaged her statement better, I would have considered making an appointment. I didn't even get to find out what times appointments were available to see if there was a day and time that worked with my schedule. I didn't even want to know after how Crystal responded with, "you can either look or not; it's up to you." I do want to also say that Blair did an excellent job at trying to smooth things over. She could tell that Crystal was not providing service. I can't even say good service, because we didn't get any type of service from her. Crystal's tenure with your company is a moot point. Whether it's been months or years, she should know better. Blair has been there six weeks and she interacted with the utmost professionalism. I hope that you can take my experience and use it as a teachable moment so that it doesn't happen to another customer.

I requested a quote for a tent and table rental for a graduation party through Yelp and this…read morebusiness was first to reply and provided an immediate quote. He also provided pictures of the equipment so I could compare to what other businesses were quoting. These tents were of much higher quality than some others (which frankly looked like tailgating tents and I wanted something nicer). They set up the day before which was helpful. We also had a storm with high winds roll through the day after the party and the tent didn't budge! I would highly recommend this business!

YES, I would Highly recommend using Athom Event and Party rental. The tent, tables and chairs were…read morein pristine condition and clean. Aaron and his helper are super nice and the communication was spot on. He sent an email with quote that included the date of the event. Price is reasonable. Will definitely use service again when in need.

10 STAR Service - above and beyond when I was in a bind!!…read more Their service rep, Kelly, could not have been kinder or more helpful. We needed a 5 tables and 25 chairs delivered for a Memorial Day grad party we were hosting and were not able to place an order until the Friday before due to a family funeral the same week. When I couldn't get a person via the phone, I sent an email at 9:15am placing my inquiry/request, explaining my challenge, with the caveat that I would be unable to respond until 11:30 that day. At 10:15am, Kelly sent us a very reasonable estimate and indicated that they could deliver what we needed the next day and pick up on Tuesday. I called her with my credit card that afternoon and was all set. We were so grateful for their excellent customer service and very competitive pricing- they have won a customer for life!!

Time and time again, C +N has never disappointed me with any of my event needs. A huge shout out to…read moreKelly who is an incredible and hardworking person who connected to me so much that I go here even if there are closer places to wedding venues. The prices are fair and the quality matches. If you are looking for a tent, chairs, linen, banquet equipment this is your place. Coming here is an easy check off my list because I know my order will be handled, the customer service is always been super kind and friendly and I made a friend out of being a patron here. :)

Was looking to rent chiavari chairs for my baby shower. I found some sites, including Elegant…read moreEvents, and submitted quote requests. I am so glad I went with Elegant Events. They got back to me within a day or so of receiving my quote request. They had a great price and throughout the process they were great with communication. They also made it easy to pay the deposit and the balance by emailing me invoices, which I paid online. They handled all the communiation with my venue. I was happy with the quality of the chairs. Of course a few chairs had a knick/scratch in them, but these are rental chairs...you have to expect that. Seat cushions were comfortable. Looking forward to working with Elegant Events for my next event!

My husband and I made a last minute decision that we wanted chevari chairs for our wedding. It was…read moreso hard to find a place that offered a reasonable price with availability until I found Elegant Events! They were so accommodating, affordable and best of all they made my reception hall look absolutely stunning. I am so thankful for hiring them. Thank YOu so much

If you're looking to take a chance on a small business with no reviews.... PLEASE MAKE IT THIS ONE!…read more Can I just say - I felt like I was being a total KAREN to Jessica, we thought our event was cancelled, so then we say no, then it was back on, so then we said yes, then we asked if she could come early....... Jessica even made sure to respond to me when they were having a family emergency over the weekend..... Holy wow. This lady & her wonderful family got everything set up earlier than expected, and very fast. The quality of the rentals were exceptional, and the pricing was fair (honestly she should charge more) She was very personable, her invoicing system was easy to navigate, and the standard deposit of 50% seems more than fair for her time.

A-1 Rental saved the day!…read more My daughter was scheduled to have her bat mitzvah in December. In Michigan. During a global pandemic. But this date had been scheduled for years, and changing it was not in the cards. Once the vaccines were available, including the ones for younger kids and boosters, we were cautiously optimistic about holding a smaller event indoors. Then the specter of Omicron raised its ugly head, and we reconsidered the wisdom and safety of pulling off such an event. With less than two weeks before the event, we decided to pivot and try to move it into a tent in our yard. In December. In Michigan. A-1 Rental was able to make it happen! Some other tent company told me they wouldn't even try to put up a tent in December. But A-1 sent a crew to my house to check out the property, assessed the largest tent they could pitch, and gave me a list of things to do before it could safely be installed. Namely that was to call Miss Dig and cut down a low hanging branch. The sales team was great and hooked me up with everything I needed, and maybe even things that I didn't need but I really wanted. They said one tent heater would be sufficient, but I wanted two. Plus I wanted a crap ton of extra propane tanks to run those bad boys. I have to say, tent heaters are magnificent! They kept us toasty in a tent that was well ventilated on a below freezing December afternoon. The day before our event, the setup team came within the scheduled window. Consulted with me about where everything should go, and got the heaters working. Actually, one wasn't working, but they sent another team to fetch a new one. The day of the event, one of the heaters still wasn't working, but a new crew came with a functional replacement. I don't think our guests even knew anything happened. We got to keep the tent for the whole weekend, which was rad. The propane supply held out. And the pickup crew took everything away as scheduled. No muss. No fuss. For those concerned about how everything worked out from a COVID perspective, we required everyone over five to be vaccinated, and provided rapid tests so everyone could check the morning of the event if they were contagious. We even sent some additional tests home with folks so they could retest before returning to their families. Everyone returned happy and healthy! And we could not have pulled this off without A-1. Thank you for the speedy turnaround and for working with this needy father on the verge of panic.

Rented for Grad party. Sent over dirty glasses. They did provide us replacements before the party…read morestarted, which was nice, but when they came to pick up, they dropped the crates of glasses on the ground and shattered glass was everywhere in areas where kids play. That was terrible.

I was freaking out because my plans for lighting did NOT pan out with only days to find some other…read moreplan. I emailed/called a bunch of place in the metro Detroit area. Rob, one of the owners of EEG, called me without hesitation or reservation. He didn't make me feel like an idiot for calling 2 days before my wedding. He just assessed what I wanted, made sure they had the lighting to do so, gave me a quote and set it all up the day of the wedding. I received TONS of compliments with how beautiful the room looked and the amazing lighting and decor. My wedding theme was more romantic, with lots of votive candles, but the one thing I wanted more than anything (as far as wedding decor) were bistro lighting over the dance floor to look like my husband and I were dancing underneath the stars. He was also able to add the sheer cloth with stringed lights for our the back of our headtable... which really made a difference in the room! First of all, not that many lighting vendors even can do that. Second, EEG was the only vendor who attended to me with such short notice. When I talked to Rob and asked how he was able to do it, he simply told me EEG loves to do weddings and was excited for this challenge. They truly made my dream wedding come true. Rob is amazing to work with! He and the rest of the EEG staff are so amazing and very diligent workers. He told me he had 6 other weddings to set-up and tear down, but it did not interfere with the amazing work they put up for us. Hands down, one of the best vendors I've worked with!! And I truly recommend the Encore Event Group for all your lighting, decor and sound needs!!

We used Encore Events Group for our wedding for lighting & ceremony drapery…read more Everything turned out perfect! I would recommend the City of Lights to anyone trying to add extra excitement to your event. All employee's are so friendly and really go out of their way to work around your schedules.

I used unique party decor for my engagement. John and his team were really professional and the…read moredecorations, chairs, linens, and lighting were beautiful. My fiancé and I were extremely happy. The prices were really reasonable. He stayed within our budget and made it a really great experience for me. My fiancé was really happy. It's a great start on the beginning of a happy wife happy life. Thank you John.

I just want to start off saying how graceful, friendly and professional Jonathan and his staff…read morewere. Im so happy that he decorated our wedding at the Charles H. Wright Museum. Everything was beyond beautiful! He really made out vision come true ! Everything was elegant and perfect... from the ceremony chair covers, to the cocktail hour tables, to the gorgeous reception setup with the beaded glass plates!! The decoration was what we had wanted plus more! Me, my husband and our guest we really at awe!!! I highly recommend Unique Party Decor to decorate your event. We are so happy we picked them!Cant't wait to use them for future events!