I have been under the care of Dr. Mark Swain for almost twenty years for a chronic condition that…read morehas given me very little grie.f. However, it needs to be monitored, and Dr. Swain is the specialist that I work with. I have always known that he is a very good doctor. However, I did a presentation in November, 2010 when Dr. Swain was appointed the Cal Wenzel Family Foundation Chair in Hepatology, and I really learned how incredible this man`s credentials are. My experience of him as a doctor, is someone who listens, asks questions, is compassionate, knowledgable and is always honest. Over the years, as alternative health options have been cropping up, I have asked him all kinds of questions regarding my treatment, and he has handled my requests with patience and honesty. Further, in the rare occassion where I have had trouble, he has been accessible. He truly does care about the work that he does, and his patients. He always makes time. In addition to taking on patients, Dr. Swain also holds other responsibilities in his field. I have done my best to paraphrase some of his credentials for this review, and I have also included a link to his full credentials as well. - Acting Head for the Division of Gastroenterology, University of Calgary (U of C) and Alberta Health Services (AHS) - Professor of Medicine, Hepatologist and Clinician-Scientist at the U of C. - He has won many awards for teaching and research, including the U of C Watanabe Distinguished Achievement Award for Overall Excellence. - He is currently the Cal Wenzel Family Foundation Chair in Hepatology, and the Head of the Translational Research Core for the Snyder Institute, at the U of C Source: http://www.departmentofmedicine.com/documents/announcements/swain_head_announcement.pdf When I learned in November, 2010 that he is also holds so many other titles and roles within the medical community, I am just further astounded and impressed that he actually has the time to provide the level of care that he does. I feel extremely fortunate. For any patients who are researching Dr. Swain, be advised that if you have been placed under his care, you are a dealing with the cream of the crop. Not only for his credentials, but for his bedside manner as well.

Saved my life. No doubt about it, his treatment reversed a serious health problem, and I have been…read morefine since. Great bedside manner, no BS, laid back guy. We're lucky to have this terrific specialist still in Alberta.

Amazingly friendly and polite front desk staff! Eager to listen and help, with no rush. Doctor was…read moregreat, he was polite and welcoming and caring. Knew a lot. Very, very clean and relaxed atmosphere. In and out in under 30 minutes. Moving my family doctor to Dr. Durojaiye Raphael Pirisola, as my family doctor I have been with for almost 15 years takes me four hours for a 10 minute appointment and tend to cancel on you last minute. Check this place out if you need a great family doctor- But don't make it too busy! Haha.

Dr. Raphael is the best, he takes the time to hear the patient and respond with kind words making…read moresuggestions Collins A

I've been a copeman's client for almost two years and it is great. Preventative medicine at its…read morefinest. Instead of treating the problem when it arrives, fix it before it strikes! With yearly physicals (blood work, ECG, blood pressure monitoring, nutrition counseling, strength assessment) it's amazing! You can email your doctor or your nutritionist or whoever if you have questions. It really is the best care I have ever gotten. Wish they had better parking.

Yes, this is controversial for some…read more I support universal health care, but don't quite understand why it should come at a universal low standard. My dentist calls me every 4 months for a cleaning or checkup. When was the last time I had a blood test.?... 10 years! I know many have adequate medical care through established family practices via standard health care, but some don't. I did not. I think I knew something was not right and when I couldn't arrange a standard medical exam through my MD (after 1 year of trying and two misconnects) then I signed up for Copeman. After the intake questions and battery of exams and tests, it was found that essentially everything was off the charts. I was actually in pretty bad shape. Fortunately things were found early enough, I received some expert advice, and was able to get some lifestyle choices turned around before it was too late. The actual facility is centrally located, has easy off-street parking with nice (modern and clean!) offices and waiting room. There are nutritionists, physiotherapists, exercise kinesiologists, nurses, lab staff and counsellors available, but most importantly, physicians who actually take their hand off of the door handle when they talk to you. For lab tests, samples are all taken on site. This is the way health care should be. It is not luxurious, unless you compare it to the standard squalid waiting rooms at physicians' offices, usually located in dilapidated medical buildings with antique furnishings and equipment from the 60s. How we have come to accept the current state as acceptable is bewildering to me. While I feel a twinge of liberal guilt about the whole thing, this is a complicated issue with no easy answers. I was not willing to die waiting for politicians and government to figure it out. At $4K/ first year and $2.5K/year following (there are also family plans), it is certainly not for everyone. I am a supporter, and while this kind of service is not the answer to our current delivery problems, it just might be part of the solution.

I have been going to this clinic for almost 20 years and I have yet to have a bad experience. The…read morestaff has been friendly and accommodating. The Doctor's have been kind, caring and very informative. All medical concerns have always been addressed effectively. I am only too greatful for this clinic an it's staff. Linda M.

I normally don't do reviews, but I'm tired of encountering issues with Dr. Yuen and his staff. I…read morejust tried to make an appointment, since I work really wonky hours thank to being in the retail industry. I was asked in a tone that made me think she thought I was an idiot, why don't I come in this morning. Because of how busy I am, I told her in the same tone, that I didn't have time. I asked again if I could make an appointment for Tuesday, Yuen doesn't work and I'd have to come in another day. O.o I told her I didn't care who I saw, I just wanted to see someone. Past times have been even worse. I've been ignored, told I'm wrong, not listened to, and Yuen's been pressuring me for years to try XXX when I simply keep telling him, I'm NOT interested. Go somewhere else, this place is not worth the hassle. Anybody know a good clinic that's taking new patients?

I am brand new to this end of town but not new to Calgary. relocating from the deepest part of…read moreCalgary's southwest to the farthest Northeast you can reach before literally being no longer in our huge spread-out vast land was shock enough for myself and our newborn baby girl who gifted us with her presence three days after my birthday. she will be three months at the end of September. Now id love to sit here and say I'm an angel/gods gift to humanity and am an easy case at the best of times. however I have worked with the general public and with much less training, surely not the quality and knowledge we instill in what we refer to as professionals and I'll tell you I, as humbly as I may divulge, have been treated overall with more class from an eggplant. of six maybe seven doctors all of whom I know are equipped to write a prescription I was given the sixth degree as to why I require a refill of the prescription I do. over and over, as calmly and clearly as I could possibly explain, our health care system is flawed. free, to an extent but very flawed and most care which u will receive is specific to the doctor "professional" who goes about opening that heavy brown door you are behind that dreaded day of each visit. my diagnosis have been a part of me which I have been trudging happily through life with for over 21 years now. I have Tourette, generalized anxiety disorder as well as obsessive compulsive disorder, which a very well known and highly respected physician labeled me while I was 8, a serious of medications followed. more recently after overcoming a six year long battle with heroin and holding my best friend/roommates hand while he passed I have been diagnosed borderline personality disorder as well as PTSD. I have just started, for the first time in three years a new job as well as took possession of my own place and had my first child which from day to day, I honestly cant tell you how blessed grateful and unsure of. what I am however sure of is that I have been fighting my entire life to keep my head above water and to walk into a clinic where you are greeted by doctors such at dr Yvonne and a few others is a gift in itself. these people, cause they are as human as you and I, have been extremely helpful. most of the staff and doctors I have encountered at this clinic not only make you feel welcome they are open minded and approachable. they come from a place of understanding and care and truly look at the person behind the mask you may be wearing that day in order to really get to the route of each specific clients issue. I don't always hear what I want and I'll tell you trying to juggle a baby a new job, a wife and new place is not always easy and may not without complication promptly accommodate a dir.'s apt at say ur family physicians or a clinic where an apt must be made. these guys however were great. they got me in right away, understood my situation and saw that I was eagerly but appropriately and patiently weaning off my anxiety and sleep meds and provided me with the necessary essentials and information needed to continue on my journey to success. I have no room for resentment so the one somewhat negative experience I may have encountered at this clinic lets chalk up to a caring doctor looking out for the well being of his patients and if I leave you with anything from my experience frequenting this clinic the first few months its taken us to settle in to our new place it would be rock it. trust the process, they have quick to no waiting times, a hard working family feel staff tending to you and doctors who care and will help you as long as you are willing to help yourself. a special thanks to Dr. Yvonne and Dr. Freeman.

very disappointing experience with this clinic…read more This was my newborn baby's first follow-up appointment, and I expected professionalism, patience, and compassion. Instead, the doctor was extremely rude from the moment she arrived in room. Her attitude made me feel uncomfortable and unwelcome, and she seemed dismissive of my concerns as a new parent. The interaction was so unpleasant that I could not continue with the appointment. I chose to leave before the examination was completed because I no longer felt comfortable having this doctor care for my baby. A newborn's first medical visits are important and can already be stressful for parents. The last thing a family needs is to be treated with disrespect. I left feeling upset, frustrated, and disappointed. I would not recommend this doctor to other parents looking for compassionate care for their children. Saddletown Medical Clinic 70 Saddletowne Cir NE Calgary T3J 0H5 Dr Henna Jaleel

Have to wait for at least an hour when I book an appointment and arrive on time. The front staff…read moreoften ignore me when I arrive and make mistakes quite often, lying to me when they say when they say they sent in reports for disability claim and I find out they didn't so I have to get copies and send them in myself. I ask doctor to send in reports only to find out nothing has been done months later. Last time I waited an hour and 10 minutes. Told them I was going to leave and that's when I was shown into an examination room. Waited another 10 minutes. No doctor so I walked out and nobody seems to care. Heartless place to see a doctor. No reason given why I always have to wait an hour. You'd think they'd do something to fix this but nope. Don't care.

Dr Moira has been my family's physician for almost 10 years. The is thorough, honest and humble…read more She listens. The staff are always pleasant and polite.

First off, Dr Hudy is fantastic…read more It is the total disregard of seeing booked in appointments on time that is my beef. When you have a booking system and you book someone in the time they are booked for it is their time. I could care less about walk-ins! Book time slots and then allow opening in between for walk-ins if another time appointment is slated for next then they are next. If you have had to book an appointment for any tests from a lab THIS IS HOW IT IS DONE! They have fixed there system and it is phenomenol, learn from it