Dr Ross and her staff are amazing. I've got a very high prescription that is not easily corrected…read more Her and the staff ALWAYS go the extra mile trying to find the best possible solution for me. And that's really nice to find nowadays. Also - they have a huge selection of glasses and lots of trial pairs of contact lenses to try. I've been going to eye docs for as long as I can remember and Dr Ross is the best!

Frelyn is awesome. My wife has been going to her for over 15 years and we just love her. But she…read moresuffers like a lot of business owners do. Finding good help. Rihanna I think her name is, is great help but the others ?? Not so much. In the last 2 weeks I have needed to speak to someone there for a variety of reasons. I have called 11 times and was never able to speak to a live person. I left 7 messages and recieved one call back, which resolved 2 of the messages I left but not the other 5. The main reason for the other 5 voicemails was in regards to script refills. My wife is a recovering stroke victim that can be susceptible to seizures. So it is imperative that she takes her medication on a scheduled time frame. The lady responsible for sending refill request to pharmacies obviously wasn't hired for her mathematical skills. When she looked at my wife's 30 day script that was filled on 10/16 told me that it couldn't be called in until 11/16. Anyone with half a brain or a calendar and the ability to count to 30 would know that 10/16 to 11/16 is 31 days. Then throw in the fact that October has 31 days in it. Means the 30 day mark was 11/14. So my wife had to go two days with a medication that she needs. Now our next script was filled 10/24. Again 30 days would be 11/23 except October still had 31 days in it so 11/22 would be the refill day. The 5 calls and messages that I have made this wee that were all unanswered was 1 on Monday, 2 on Tuesday and two on Wednesday. Tuesday being the day the script was due and when she ran out of that particular medication. Now it's Friday and they are closed for the holiday until Monday. So because of her ineptitude and lack of empathy and math skills she will be out of that medication for 7 days. Had they returned any of the 5 calls or responded to the two requests that the pharmacy also sent in one on Monday and one on Tuesday this could have been handled. But again the employees responsible for this part of her business are incompetent at the very best and purposely negligent at the worst.

Frelyn is very compassionate and helpful. Listens to your concerns and works with you.read more

Did find out what I didn't have but couldn't diagnose a simple sinus infection. Got a prescription…read morefor a cough suppressant that did absolutely nothing. Plus the prescription wasn't covered by insurance so it was over $28 and an antibiotic is covered for just a few dollars. Called to try and get an antibiotic prescription but they won't do that without another appointment. Worthless 1 1/2 hours. Won't be back!

We've used Xpress two times--once for me and once for my wife. Both times have been a very positive…read moreexperience. The wait times were very reasonable. The care was great for what we needed. The paperwork is electronic, which was so helpful since I had three kids with me. Overall, we were happy with the facility.

I looked on BCBS insurance website for an urgent care and found Family health center convenient…read morecare. I had no problems with the care. I received a bill for $357, which stated I needed a referral because I have a HMO. For urgent care services my copay is $60, no referral needed with BCBS. After talking to the insurance, I talked to convenient care. They stated they do not bill as urgent care but as a primary care physician, to save people money. They will not refile as urgent care. This is not saving my me money by cheating the insurance and not filing what their business really is.

This is the convenient care clinic I use. I have been satisfied with their services. People are…read morecourteous and the waiting times are reasonable depending on how busy they are. The medical staff have never failed to satisfy me with their services. They have an x ray machine on-site if needed.

I traveled from Texas. I asked one question before surgery. He woke up in the worst mood. I was…read moreshocked! Before, he acted totally different. Went to the front desk in a huff! Said - She get's no deposit back! No reschedule. I only asked about cleanliness. He needs to retire! I am not the only one that has had this unprofessional treatment

Took very good care of us made sure we understood what was happening. Went the extra mile to make…read moresure we received what we wanted and the results were great. Office staff were amazing.