It is really part of the primary care division of Mercy Hospital that used to be on the fifth floor…read moreof the hospital on State street. Dr. Katz and his staff have been with me for over ten years and they are excellent. Mention Dr. Katz as your primary care physician anywhere in the greater Portland area and you will hear "You're so lucky" and "I've heard he's excellent." He is well regarded in the medical community as an experienced, compassionate, and excellent doctor. To his patients, he is quite simply, the best. He truly cares about his patients, listens to them, and goes above and beyond to make sure that their health and well-being is his primary concern.

Not sure how long Dr Chappelle has been my doctor but I am very satisfied. She is always calm and…read moreattentive. And importantly no reactive. If you need a gp, Dr Chappelle would be an excellent choice.

I went here for blood work through quest. But they were great. I arrived super early because I…read morewas already in town (I live over an hour away). At first they informed me it would be a long wait but still checked me in. Then someone else came and told me it would be better if I come back. But I had no where to go. I was like um. I'll wait. I waited an hour. It wasn't bad. And the phlebotomist was amazing. She was kind, gentle, and awesome. I'll be back.

The medical care has been fine but they are so short staffed administratively that they cannot…read moreprovide care. I requested a refill on a prescription two weeks ago. They sent refill to pharmacy but they didn't tell me it needed a prior authorization. When I called last week, they said they had sent it. Today they admitted they did not send it and that they are so back logged that it takes 6-8 weeks for them to submit prior authorizations for routine refill requests. This is a crazy unacceptable detail, and to make it worse they never told me of the delay. When I asked for a phone number to the leadership team, the PA was done within an hour. Previously I had to call / send portal message 4 times for a refill and was then told they were back up and I should call every time I need a refill instead of using the refill line or portal refill. Why can't they hire adequate staff?

A negative experience as the podiatrist, whom I used to like and have a good opinion of after three…read moreother visits, was short, rude, greedy, and did a very poor job with a simple injection. My heel pain worsened and regressed to its original level pf pain. In short, I will in no way be a patient again of this particular individual.

Pretty darned impressed with this visit. Reception was easy and quick, waited maybe 2 mins to be…read morecalled in by a quick and pleasant nurse. My interview with the nurse was quick, efficient, and easy. The x-ray tech was there pronto, was pleasant and fun, and very quickly did the x-rays. Immediately thereafter the doctor came in with his fellow, was direct but easy and right to the point. "What can we do to help you today?" After a thorough and consultative exam, an explanation to me about what he thought was going on, a resolution was forthcoming immediately. Directly thereafter the nurse was back, efficiently showed me the exercises I needed to do, and sent me to check out. Check out was immediate and pleasant, and I was in the elevator before I knew what hit me. I know I've used the word immediate repeatedly in this review, however it must be pointed out that my opinion is this not a word associated with your average doctor visit. Particularly not when you're in your patient which I was in this circumstance. I was in and out in one hour which is incredible for new patient visit. AND they were nice about it!