I have received excellent care for glaucoma at Bonner Eye Clinic for most of 20 years. Doctors and…read morestaff here have been, (and continue to be), excellent! I have had several surgeries in both eyes over those years, (trabeculectomies in both eyes) at this clinic. Doctors here are not averse to referrals to other ophthalmologists when circumstances dictate a need beyond their capacities or for the financial benefit of the patient. I still have 20/20 vision in both eyes due to the conscientiousness, talent, discretion and communication abilities of doctors and staff at Bonner Eye Clinic. Highly recommended!!

I was very impressed. Everyone was so friendly , efficient. and professional. All of my questions…read more were answered, and they went out of their way to make my eye issue more comfortable for me. I'm anxious to get my cataracts removed to get this final stage completed.

Amazing staff on December I had trouble seeing and on pain. They saw me right away and said I had…read moredry eye, and gave me the medication I needed on New Year's Eve. By New Year's Day I was in so much pain I went to the Emergency Department. They gave me two pain tablets while I was there. Then I was given a bottle of numbing drops and told to use them sparingly. Since they couldn't write me for pain medication. Luckily Eye North texted me on the third. When they found out what I was using they both came into the office to meet me. These drops caused coronial erosion. They put a very expensive placenta cover on my eye hoping to rebuild the coronial. When that didn't work, they referred me to a specialist and I just got the eye patch off last week. If they hadn't checked in on me I probably would have lost the sight in one eye

Best eye place on the range Will always go here. Doctors…read moreare professional and super smart

Had a dirt biking incident recently that landed me in the Virginia emergency room. Following…read moreinitial care, I was then transferred to Duluth's new facility (WOW) for continued treatment. I do feel that the care for me was understanding and effective at both facilities. I also appreciated very much those with the Virginia Hospital learning of my incident that came to my side. Essentia Team- Thank you all!!

I am very disappointed in the customer service model that Essentia has adopted in the past 4 years…read more It is extremely difficult to make an appointment. They do not have enough receptionists answering the phones. I've been trying to make an appointment for a week by calling. Trying to use the Mychart is not for everyone. I feel that not having easy access to scheduling appointments does a great disservice to the patient and creates unnecessary stress.

Since the turnover in 2019 the Essentia Health Hibbing Clinic has become more friendly and…read moreprofessional. The new Staff and Providers really make you feel welcome and take the time to listen to you. There is a new Man there I can't think of his name but he walks around and says hello to you in the lobby as he passes by he appears to have a good relationship with the staff the all speak very highly of him and offer the ability to talk with him if there is an issue. We have been in Hibbing for many years and with Essentia for all of them, I have really noticed the difference since the summer of 2019.

The schedulers and (some of the receptionists) are the rudest, most impatient and terrible people…read morefor the job. I have rarely ever had a pleasant experience with any of them. I dread checking out and having to schedule a follow up appointment because I know they are going to be rude and snappy as if I'm wasting their time. They always make you feel unwelcome - I can't think of many times I've had an interaction with one of them that they haven't snapped at me. I actually put off and avoid calling to make appointments - I use MyHealth whenever possible for scheduling because they are so freaking rude and mean. Today my roommate had an appointment that was apparently canceled and he wasn't notified. Well, the lady, of course, started snapping and getting this unwarranted attitude; so much so that he left without making another appointment. If my wonderful family doctor who I've seen all my life wasn't at Essentia in Hibbing, there's no way I would ever go there. They just ruin your day. As if going to the clinic wasn't crappy enough already!

I am a healthcare professional myself and I give my highest recommendation without hesitation to…read moreDr. Baich and his staff. The Doctor (an ACTUAL doctor, not a lower level less educated "provider") and his staff treat patients as individuals. There is no invasion of privacy, and your medical records are actually safe. I felt I was member of a team to find my issues and treat them, my questions were answered and my input taken seriously. That is their philosophy and they practice it. I am so fortunate to have found this office - one of the few remaining private or small group doctors in northern Minnesota. Thank you Dr and staff!! This is a refreshing change from the medical megamarts where medicine is an assembly-line knee jerk process, and often the patient input is ignored, they are assumed to be ignorant, while the providers assume they themselves are omniscient.

We are so grateful that we found Dr. Baich and his team. We first found this clinic last summer as…read morewe needed to find a doctor in the region that could see us straight away and every place we called had no openings that day. We found this clinic via a Google search and though we saw the doctor's name appear on other locations like Deer River where he does surgeries, but we learned that the clinic in Coleraine is his headquarters and that he does do surgeries at a couple of hospitals in the region. We were relieved to hear that his clinic is "walk-in" and the wait is usually short. Here's why Dr. Baich and his clinic are so great: 1. Dr. Baich is an experienced doctor & surgeon. 2. Dr. Baich is the first doctor I've ever been in a room with where the doctor isn't rushing off to another patient, but connects with each of his patients to make sure they have all the answers they need. 3. No wait for scheduling- Because it's a walk-in clinic and the wait is usually very short. This means on days when need to see a doctor, you can be sure to get in to see Dr. Baich at the clinic on his non-surgery days. (I understand he has two surgery days each week which he splits between a couple of regional hospitals.) 4. Customer service - The clinic staff are great. 5. Accessible- The clinic is a few minutes from Grand Rapids and right off the free way. 6. Affordable- a consult, resulting minor surgery, and follow-up combined cost us less than a 15-min. doctor's visit at other clinics. This is important for cash paying or high-deductible insurance policy holders!! In an era where the healthcare industry is growing larger and larger (and more costly), this is one clinic where you won't get lost in it all.

I have been going to Dr Gahn for many years and could not recommend him higher. Staff is amazing…read moreand helpful. Always willing and able to determine what is going on with my eyes and not afraid to recommend specialist when needed.

My mother in law was at Diamond Willow for the last three months of her life. The care was…read moreeverything the family wanted, and it was very touching that two of the caregivers came to her funeral. The room was clean and spacious with room for an extra bed. For the last month, one of the children was always with her. The staff were sensitive to my mother in law and to the family. It was as if the employees were more neighbors and friends than employees.